I am so annoyed with this brand and I hate to say that because I love Phora and I have been a fan of him for years now. Although this is my first time ordering from him and it is the worst experience I have ever had. I ordered about four hoodies on May 2, now it is July 9. I am still currently waiting for my order, I've contacted them several times regarding my order. It usually takes them days to even answer me back, but when I finally got a response one of the times I was told that my package was going to be shipped out there was warehouse delays. So then I waited for about a week after I heard back from them, I emailed them on the 29th I believe, all I was told was that a tracking number will be provided when my items are shipped out yesterday which was July 8 I had emailed them asking if I am ever going to receive a tracking number I was told it would be provided a few days after the 29th and I still haven't received anythin. All I was told is that they can give me store credit or I can send them my order so they can resend what I had already ordered. I wasn't even offered a refund for this bull$#*!! This is beyond ridiculous because I spent well over $300 on some stuff I was super excited to get it yeah I never got any of it. Honestly will probably never buy from them again super $#*!ty. I'd honestly rather go to a tee shirt Company and just get pictures printed out on my shirt or hoodie because this is ridiculous. I WILL NEVER BE BUYING FROM THEM AGAIN.
Made an order on Black Friday 11/23/18 and Yours truly took my money and hasn't delivered! I want a refund! Here's a picture of my order.
ALERT! ALERT! ALERT! SCAMMERS AND THEIVES AHEAD
DO NOT ORDER FROM YOURSTRULEYCLOTHING.COM
So. I ordered twice once for Black Friday and the second time for a Christmas gift for my daughter that is a fan of this clothing brand, And the first order I only received part of my order and the second order I had the same issue. I have left several messages and I still get ignored. I DONT RECOMMED ODERING ONLINE AS YOU MAY NOT RECIVE YOUR FULL ORDER.AND NO ONE RESPONDS BACK. BEWARE! YOU WILL NOT SEE YOUR MERCH!
I'll never buy anything from them I have been waiting over 3 months for my daughter clothes and I have NOT getting any response from them I got block for asking for my money!
Its very good clothing every one is nice and it's a very good place to get clothing and has some what good prices.
Make sure you people are ordering from the legit site, all my Yours Truly orders have come in with great service.
It's been a month since I ordered my hoodies it was on Black Friday and I was one of the first ones to order and I haven't gotten no updates it's almost Christmas and still nothing
This is amazing just need to give them time he just opened up this clothing store. Product is impeachable.! 00 percent recommend
Its a very good place and the cloths have a very good style and the prices are some what good not too pricy and I love the clothing.
So this store is the most best thing that ever happened frfr i love it so much this is a blessing for phora and his team
I absolutely love Yours Truly Clothing! Everything always delivers on good time and is just so great and such great quality clothing Love you Phora!
Ordered Dec 3. Gifts. No items YET. Emailed company with bogus I'm sorries. NEVER AGAIN! Not even sure why this place is still in business.
Answer: They email you back very quickly, its a scripted response. No answered to the questions I have asked!
Answer: NO! I have asked them to cancel my order and refund my money... Its been 3 months and no clothing and no refund. I'm filing a fraud report with my bank.
Answer: No. They're telling others that they are shipping orders from THIS MONTH but can't ship from already paid orders from November? If you comment on their Instagram page they'll even tell you to dm them or email them but then never respond to you. Fraudulent company.
Yours Truly Clothing has a rating of 1.7 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yours Truly Clothing most frequently mention black friday, customer service and phone number. Yours Truly Clothing ranks 1807th among Women's Clothing sites.