Yours Truly Clothing

Ordered during black friday and have yet to receive my order not to mention I've emailed over and over back and forth with reps and NOTHING HAS BEEN DONE. I run a whole shipping department and this would never slide for me. They told me to contact USPS after seeing zero movement since dec 21st should have received dec 19th but the address was changed? Not on my end and address was correct. Then after me becoming very upset they tell me they will look into it and get back to me and never did. I asked for a refund they said they could not because it was shipped. I asked them to ship me another order sense it was lost. They would not. Everything about how this companies customer service runs is sh*t go check there instagram comments still to this day many people have yet to get their orders. I'm pissed! Would add pictures of emails but I currently the icon will not let me tap it and insert photos.

My card info was recently stolen and apparently this is the store they decided to purchase $50 worth of stuff even tho they tried to purchase over $200 worth of stuff. I tried to reach out to this company after already contacting my bank to see if they could provide me with any kind of information relating to the charges. They would not even answer their phone, I called many times and after a while it started just going to voicemail. Who runs a business like this? It's sad how many honest companies are crumbling these days yet these sharks are still in business.

I ordered clothes in early December for my daughter. She was very excited, especially since she was under the impression that she may have it by Christmas. I emailed them in January and recieved a response stating that it would take another a few more days for delivery. It is now March 9,2019... I've sent them additional emails... no response back. I've been very patient but now I am beyond d patient. I want my hard earned money back!

I ordered my package over 4 months ago and still haven't received it yet. No delivery update. And when I contacted them I still haven't received a response.

Never received my order, never replied back to my support request email, and still waiting. I ordered my daughter a sweater back in September. I patiently waited, and figured maybe they were busy for the holiday season. I even thought, maybe it's like ordering from China and takes a month. Well, I reached out to their support email for a refund and still never received any sign of life. This company is truly unprofessional and diappointing. Do they even have staff?

I ordered on cyber Monday, and received my package in early January. I ordered a hoodie, blanket, and two t shirts. The hoodie is pretty nice, comfy and warm. The blanket is a very cheap feeling material, but decent and is how it looked in the picture online. I haven't worn one of the t shirts yet, but the one I put on today (never worn or washed) has a weird seam lump on the right shoulder. The shirt is puffed up and looks like there is a pile of fabric under it, but it's just sewn poorly. For the wait and the price, the merch is not worth it. Maybe if there is a sale, the hoodies would be fine. Online support was also not helpful at all. I regret ordering, due to their no return policy.

I ordered a hoodie from this company and it took them four weeks to ship the hoodie with little to no communication with me. Once it has been 3 1/2 weeks I emailed them and asked them to cancel the order because I no longer one of the hoodie since it took so long to ship and instead of accommodating my request they went ahead and shipped the order anyway. All this for an overpriced hoodie. I would strongly recommend not purchasing from this company.

I'm a really big fan of phora and his music I really am but I ordered my items on Black Friday and I still haven't received anything, my order hasn't even shipped and now it's January 9,2022 so I've been waiting for a while now.

I purchased two Items 11/23. Terms and conditions say it can take up to 3.5 weeks for delivery to arrive. Well as of 12/28 (5 weeks later) I have still not received my order, I contact costumer service on 12/12 to get an update on my order. On 12/13 I received a responds by AJ Lacoste that said I should be receving my order by Christmas. Well this was supposed to be a Christmas gift, which at this point its past Christmas and no gift yet! So once again I contact them Via email on 12/24 and my update was an email stating that my order is on the way on 12/27. Like are you $#*!ing kidding me, it is ridiculous. So heads up order your stuff 1 year in advance to receive it on time!