From the business
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Xenon Pro Reviews Summary
Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 12th among Auto Accessories sites.
Instant Feedback
Nothing to say
We did not receive all the parts we needed. Had to order a relay from amazon. Hoping the relay fixes the issue otherwise will be returning the lights. Unhappy that we are unable to speak with someone, just in line consultants. Not a great system.
Great site and products
Very simple and easy to use website
Bulbs fit good. Easy to install. Didn't like that I could not use phone when I had a question about bulbs. Had to use computer. Felt that was slow way to get my answer. Beware they ship led bulbs with a cover over filament. This has to come off before installing and there is no instruction sheet with bulbs to let you know this. Other wise I'm happy with them.
Not as bright as hoped for.
Great place to buy led lights. I think they can drop the price down. I try to call in and talk with a person but no go
Tried to get a warranty replacement, after just two months of use my bulb failed. They wanted me to troubleshoot the bulb for them, I even tried to purchase just one bulb but they would not sell me just one. WORTHLESS WARRANTY!
Easy to find your correct buld and the price is great to. Will buy from this site again and again.
Kevin W in customer support was awesome. Answered all my questions and was very helpful. Thank you!
Wish you had live customer service rather than chat. Very slow & inefficient when you have questions or a problem. Plus way understaffed. First in queue for OVER AN HOUR! Unbelievable.
Everything was great only problem I ordered 10,000k hid and only got 8000k
I called and spoke with a service rep regarding these LED bulbs, discussed my exact vehicle and that I am not a trained tech, and asked is this was a "plug and play" installation. I was given multiple assurances that it was a true plug and play installation. It is absolutely not, in order to install them a portion of the grill needs to be removed and the lights need to be removed in order to access the bulb housing. This is absolutely not what I wanted and is exactly what I hoped to avoid with a call to the customer service line prior.
Good showed vehicle fit well
The LED lights are great the night vision is awesome. Thank you.
First time user...we'll see what happens. I have one headlight that has burnt out (stopped working) after just 2 days of use. I will need a replacement headlight.
Trying to get a bulb warrantied, i was talked to unprofessionally from the start by louis who then asked me for my credit card number to pay for "shipping". After saying i want 2 bulbs as one new one may be a different tint because of age or manufacture date. He says that will be 20 bucks PER ITEM. I call the store because im not pleased, roger picks up the phone, and basically tells me to screw off and talk to louis some more and he will help me. I hang up on roger and then louis talks back to me and says "were you raised to hang up on people" UNPROFESSIONAL snot nosed twit talking to customers like that! I was not rude with Roger, i was simply frusterated. And this Louis, came right at me as if it was a bar fight.
Bad bad business ettiquite. Ill be finding a new place to buy my next set of headlights from now on.
Great
Livraison rapide, ils sont dans les prix. Très satisfait!
Was very pleasant and excellent support right away. Also gave me an additional 10% discount the very first time.
If you may add additional instructions on installation for the specific car and model we buy the product, will be excellent. Even suggestions of where to put additional accessories like the warning canceler and anti-fliker
Thanks.
Shipping took longer because of strike headlights still are not as bright as I thought there were going to be but no problems so far
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members