From the business
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Xenon Pro Reviews Summary
Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 11th among Auto Accessories sites.
Instant Feedback
Had a few questions during the install, they were answered promptly and helped me get everything installed and working perfectly
I ordered the wrong part and called in, the customer service was outstanding
I am shocked by how unprofessional they are. Ordered a headlight under warranty after it went out six months into use. Most rude people. Will not talk to you on the phone. Only on website. I don't understand how they are in business. At one point they called me desperate. I paid $20 to get a new one shipped and then they told fedex to destroy it. Now they want me to pay additional $20 for a headlight and hope for different results?
Shopping with you guys was so easy and self explanatory. Definitely will continue to do business with you guys.
Overall good - I received exactly what I ordered. Timeliness was good.
3/19 purchased HID lights for my Can am F3. After two hours right bulb went out. Two days later rode the bike and it worked, for two hours. Then it failed again. The ballast is faulty. Tried to reach Xenonpro ( only by Chat) was in number 2 position went to #1 and then nothing. I lost $179.00 on the HID lights. I do not expect any response. I foolishly ignored these reviews and it cost me. I would give this company a no star review, but thats no available.
Led bulbs are high quality, the cooling fan is a really neat feature! Only had trouble installing lights after removing the glass sleeve around the bulb. Don't fit will with those sleeves installed
Great customer service and product looks awesome. I purchased the blue LEDS and they are so bright at night. Will definitely buy again if ever need be.
Good, i liked the vehicle selector tool
Bright ligjts
For easy to use website!
Someone call me up that they will deivervit on the monday but it was deivered friday.
Great products at great prices. Very satisfied with quality of products.
Install was relatively easy, however there was a problem with one of my lights and customer service has not been as easy as I hoped it would be.
I can't compare other lighting products but I would imagine this is not the highest quality, so I'll see how it works in the long run.
It went fine but my confusion was I never received an email saying the item was shipped.
Just a click and go
Great place to shop!
Costumer service was superb during return and exchange.
The site is easy to navigate and gives plenty of options for your vehicle. Instructions on installation are not provided, ie., you are supposed to remove the glass from the leds. Also 4 of the 6 bulbs had to be repaired by me, the mounting base came loose from the led. The glue looks to have been rubber cement! I had to use super glue to affix the bases to the leds. I hope the other two will not come apart!
I used the chat line and not a single one of my questions was answered. I had issues with two things during installation. The simpler matter was that the red rubber annular seal on the new lamps was not thick enough. When the new lamp was inserted into its socket, it was still loose and wobbled. I solved that by shimming the seal with an O-ring. The second issue concerned the plastic housing of the male plug of the new lamp. It would not fully insert into the female receptacle on the car's wiring harness, and it would not engage the snap-lock. The plug was about 0.030" away from full seating. I have a milling machine and I milled off two areas of plastic on each male plug to allow the plug to seat fully. One of my questions on the chat line was are these problems that I encountered known issues. I couldn't even get an answer to that.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ashton, thank you for your feedback. Please accept our sincere apologies for the lack of response and for your subpar shopping experience. We value and highly appreciate each and every single one of our customers and making sure you get the service you need and deserve is important to us. One of our managers will follow up on your order and with the customer service/sales representative that assisted you. We will be sending you a discount code for your next purchase as a token of apology and appreciation of your business.