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Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 11th among Auto Accessories sites.

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25,720 reviews
Richard H.
1 review
0 helpful votes
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Buying was easy and fast
June 19, 2019

Buying was easy and fast. Paying not so easy and fast. Would not accept a card due to expired date but then caught in a loop that went on for 3 retries before completed.

Date of experience: June 19, 2019
Rudolph W.
1 review
0 helpful votes
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Instructions are very detailed
June 19, 2019

Instructions are very detailed

Date of experience: June 19, 2019
Robert M.
1 review
0 helpful votes
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Easy to install if you have a brain cell
June 18, 2019

Easy to install if you have a brain cell. No instructions. Ordered them and paid extra for next day. Received them 4 days later... only complaint.

Date of experience: June 18, 2019
Rick H.
1 review
0 helpful votes
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Great!
June 18, 2019

Great!

Date of experience: June 18, 2019
Wesley F.
1 review
0 helpful votes
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I did a live chat with Kevin W and he answered all my questions.

Update: The problem is not with Kevin W, who I spoke with before I received my bulbs. The problem is the product its self! The bulbs use outdated technology! Using LEDs on 4 sides only scatters the light in many different ways which produce no focused light being projected what so ever. The light I received is NOTHING like the llight pictured on the website! I will not recommend this product to anyone! I really dont know what to do now. I've read about horror stories with having to pay FedEx to ship them back to Canada which cost more than the lights themselves! Plus, a restocking fee! This was a major regret!

Date of experience: June 18, 2019
Evan F.
1 review
0 helpful votes
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The site was easy to navigate however, I would have liked to see a difference in LED lighting packages (Lumen ratings) in photo or video form.

Date of experience: June 18, 2019
Ron P.
7 reviews
0 helpful votes
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Good site
June 18, 2019

Good site. Quick delivery and so far happy with the product.

Date of experience: June 18, 2019
Emanuel T.
1 review
0 helpful votes
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Easy to navigate through the website and find products of interest

Date of experience: June 18, 2019
Washington
1 review
3 helpful votes
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Spent $250 on LED headlights, they didn't fit my vehicle as advertised. When i tried to return them, the live chat support was the most unprofessional and rude customer service i've ever received. They talked down to me, told me i was wrong about everything, told me to quit talking to them and wasting their time. It was unbelievable. They refuse to take my return, I've wasted tons of money on a product I literally can't use. I've read lots of reviews of people who had the same experience. Tried calling and emailing and they just send me back to the rude live chat support. They literally argue with you and tell you you're stupid. Stay away!

Date of experience: June 17, 2019
Austin F.
6 reviews
0 helpful votes
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Easy to find products
June 17, 2019

Easy to find products. Simple to match for vehicle.

Date of experience: June 17, 2019
Texas
1 review
2 helpful votes
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Worse than awful
June 17, 2019

I had an issue with installing my bulbs after they had told me through their fitment tool on their site and from talking to one of their reps that their bulbs would fit my truck and they weren't even close. Then in trying to return them they really stuck it to me and made me pay for a 35$ shipping package because of all their return requirements with the shipping. And to top it all off they left me hanging on my original shipping cost I paid. So I'm out 50$ trying to return something they falsely said would fit my truck. Complete joke of a company and I hope they go out of business. They're far beyond terrible I can't stress that enough.

Date of experience: June 17, 2019
Mark I.
11 reviews
0 helpful votes
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Was not as bright as expected, got the 9600 Lumen white

Date of experience: June 15, 2019
Carrie G.
1 review
0 helpful votes
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Was very please will how simple this was and FREE shipping. Very nice,

Date of experience: June 13, 2019
John L.
1 review
0 helpful votes
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I bought the wrong headlights at first
June 13, 2019

I bought the wrong headlights at first. They let me return them easily. Google sent me to the wrong headlights. I don't recommend buying from your phone. Navigate the site from the main page and use a comouter. I haven't installed them yet but it looks easy to do.

Date of experience: June 13, 2019
Janet C.
1 review
0 helpful votes
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Excellent
June 12, 2019

Excellent

Date of experience: June 12, 2019
Michael G.
2 reviews
0 helpful votes
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Love the lights but the 6k color temp does not match all my other led 6k color lights. These lights have a blue rink to them where I thought they would be a pure white.

Date of experience: June 12, 2019
James K.
1 review
0 helpful votes
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I needed to call to clarify how to search
June 11, 2019

I needed to call to clarify how to search

Date of experience: June 11, 2019
Brian Y.
1 review
0 helpful votes
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Found what I wanted at a good price
June 11, 2019

Found what I wanted at a good price

Date of experience: June 11, 2019
Marc E.
5 reviews
0 helpful votes
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Very smooth
June 10, 2019

Very smooth. Cant wait to see how they look and work.

Date of experience: June 10, 2019
Peter W.
2 reviews
0 helpful votes
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Product was specially ordered to fit the 2006 Jeep TJ Fog Lights...Lights didn't fit, (much too big!) I am in the process of returning them.

Date of experience: June 10, 2019