Wyndham Hotels and Resorts

Stayed in an AmericInn owned by Wyndham and it was the worst hotel I have ever stayed in. I would leave a negative star if I could. The manager was rarely available. The room had absolutely NO AMENITIES AT ALL. The no iron, hair dryer, shampoo, cream rinse, and dresser was not a real big deal. However, there was no dresser, no microwave, no coffee machine. The room was extremely warm when we arrived and did not get down to a comfortable temperature until about 11 pm. I have stayed at other Wyndham hotels/motels and they do not like spending any money on the hotels/motels. They obviously have no concern about the welfare of their customers. They are BAD

Stayed in room 306 at the Days Inn at 1600 N. W 114th St., Clive, IA *******. The room had such a foul Oder when we entered it. If I hadn't just driven 15 hours I would have requested my money back and left. Told the staff about it but seemed like they really didn't care. Contacted Wyndham customer service and they just requested the same information 4 times then replied with a dear John letter about how we need to contact the hotel directly. Something we did early on. Hard to believe that customer service wouldn't care about how a customer is serviced. 0 results

I just was trying to make a new reservation. Went onlline. They offered $50 off if you got their cc. So I did. They sent an email with the last 4 digits of the card. I do not have the whole card number. Next, they wanted a Rewards sign up. So I did. Cannot access it online. Called the 800 number. Got someone who had to have be repeat everything I said multiple times in order to understand me. Next, could not get me signed in and said I'd be sent an email link, get this, within 4-5 hours. I just want to make a reservation and use the discount they said I could get! Very frustrated. Still no card number, cannot access Rewards on the internet and NO RESERVATION! Getting more and more frustrated by the minute! I have spent WAY TOO LONG trying to make this reservation.

I work for a hotel chain. Wyndham customer service and corporate are absolutely unprofessional and treat you as if your not important. Do not use this chain! Low budget properties and unprofessional corporate agents. I have never had such a horrible experience!

I would not recommend staying at any place associated with Wyndham. Everything about it is not easy/good. The websites do not show accurate pictures. When you call customer service, they do not seem to care about your concerns and just try to offer you points to make you happy. They do not care or address the needs of the statements that you make regarding the places that you are staying.

This is the worst Laquita Motel that I have ever stayed at. I'm thinking this is a franchise and not a corporate entity. There was hair in the tub and it was stopped up. The tube had mildew and was nasty. No one wanted to bath in it. There was urine on and around the toilet seat. I can't believe they charge 100 bucks to stay here. When the lady didn't take my ID or charge a credit card for incidentals I knew this wouldn't be good. Unless you want to catch COVID keep going to the Best Western next door.

Can't get any help from the corporate office regarding my stay at Microtel in Holland, MI. The staff overcharged my debit card $300 trying to correct a mistake they made, and then the property owner had nerve to take issue with the review I left afterwards. Then, the property owner start harassing me with repeated phone calls and emails barraging me with insults and behaving borderline psychotically.

It's been a week since I stayed at the motel, and I have still not got my money back. Despite that the motel is using their name, customer service has done nothing to help nor hold the property owner accountable because they tell me the property is not owned by them.

So, I've scoured the internet trying to find an email and phone number as a workaround to customer service. Wyndham apparently doesn't want customers to contact them because several leads led to dead ends. I can't even file a complaint with the Better Business Bureau as they said the company was unreachable.

Mrs. Sylvia had 3 vans full of customers in the lobby. She was so very professional and calm and she was answering phones, checking in customers, and taking care of tired guests all at the same time. She truly deserves a promotion and a 6 figure raise within the Wyndham Corporation.

The most disgusting hotel I've ever stayed into, Service is pathetic, there was dog poop outside my room for 3 day's, It took 5 calls, 3 visit the front desk to make them clean it. There's no room service, after almost yelling at the front desk, someone came with three towels and 2 linen filled in two pillow covers.
Our Trashcan is full for last two days. They shouldn't be in business.

I have never in all my life been treated in such an appalling manner then at Wingate East Louisville Kentucky! I came back to Louisville Kentucky from Italy to bury my mother I was jet lagged, grieving and quite ill. I am disabled and had my service dog with me who offers seizure alert. Apparently before my mother's funeral the manager Nanette Davis Called called, and told me my service dog was not a service dog because they had found poop in the room on the towels. While I embarrassing to admit I was quite ill and suffering from extreme diarrhea (hey $#*! happens!) So my poor Kiki dog got blamed to it. When I returned home I was exhausted and running to the toilet but I was stopped my woman at he desk who told me she could not let me go back into the room. Needless to say I became very upset, soiled myself and was not allowed to clean myself nor retrieve my processions! I had to call the police to get my belongings back!

Third night at different wyndham motels while traveling from Iowa to Wyoming. Not at all happy. I will just tell about tonight's stay. Asked for handicapped room but best they could do was one on the first floor and no elevators to other floors. Charged me extra. I am not in a wheelchair but doubt if you can get in and out of this place in one. The room was dirty with crumbs and tracks on the floor. The microwave was dirty with something sticky on the turn table. I washed it in the sink. I asked for a guide for the TV and was told they didn't have any. That didn't matter because the TV didn't work. The toilet was dirty. There was no information in the room about breakfast, local restaurants, or attractions. Air conditioner was dirty and had exposed insulation. Just not a place I would want my kids or grandkids to stay. I didn't have high expectations for a low price room, but this just wasn't worth it.

We had the worst experience ever at the Super 8 in Brookville, Pennsylvania. After reading the other reviews for this dump, I realized the VERY RUDE manager has a habit of threatening to call the police if you disagree with her! The front desk staff has the same bad attitude as the manager. Did I mention that the entire building is a dump that smells? Read the reviews. I called Wyndham to complain. They weren't concerned enough to even ask which motel I was complaining about. Instead they tried to offer me some travel bonus that was a scam. I travel weekly and will never stay in a Wyndham property again!

An administrative assistant booked rooms for a conference at a Wyndham in her name. I checked in under my name on one of the reservations and paid with my card and my Wyndham number and they will not give me credit (points) for the stay. That was the last time I ever stay at a Wyndham property.

Horrible service at the restaurant still never contacted by them. Told by resort not allowed to use the facilities unless we went to time share briefing. Had other issues with noise and couch breaking out with bites and rash but nothing had been done by that point so no point in complaining anymore. Was called by hotel said since we didn't complain to the they couldn't do anything that the sales department is separate. The restaurant is separate as well then sales called to follow up but funny thing they never called me the first time. Told me it was a misunderstanding and apologized but no accountability even called and asked for Morgan. There is no Morgan they are not even sincere enough to get the name straight before the call. We paid for an over priced motel 6 with no service stay away from Margaritaville Saint Thomas

1037 n main st saint ignace mi. *******. Days inn. Totally on called for. We came in for continental breakfast at 8:50 am! Pancake machine not working! We asked if they could fix they said yes. As we waited at the table they closed the bar down and took all the food away and said we where done! All we asked for was food. When we said we we waiting on them they said to bad the bar was closed at 9:00 am. I literally stood there with the cream cheese in my hand when they took the food away. Then started to argue about it. Then they called police and kicked us out of motel. Rooms are nothing like the photos they used. Totally out dated and run down. I expected much more from a Wyndem chain! Staff is not even close to being professionals in the hospitality business!

My kids and I have been staying here for 4 months and the staff has been amazing. They've become friends and family. Nick, Lina, and Serena have worked with me so much. And the rest of the staff as well. I've become good friends with all of them and they are sweet to my kids which is a big thing since we haven't had a home. Lynn, Josh, Justin, and Abigail are there in the evenings and overnights and they are all so welcoming and always there to help or just lend an ear when I need someone. They treat me like a person not a job and it makes the stay a lot easier.

We stayed at Sudbury super 8 and it was disgusting and not clean. At breakfast customer after customer came to the reception desk to complain and the staff person. Looked bored and disinterested. Our room was dirty and we had to call for dirty wash rags to be removed when we arrived. The towels were hey and grungy and the sheets did not fit the bed

I purchased with Wyndham in 2019 and right after Covid hit the nation. I completely forgot about the membership. I received a letter stating they are extending the membership. I called in October and was advised they will send the request for the extension. I did not receive a call, email or a letter in the mail advising of the extension. I decided to call today 4/4/22 to see if it was extended and was advised my membership expired and there's nothing that they can do. $5000 down the drain. All I need is 3 days and they completely refused to help me. I will never make any vacation purchase with Wyndham again.