business logo of Society6

Society6Reviews 1,528

3.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Society6?
grey star
grey star
grey star
grey star
grey star

Society6 Reviews Summary

Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 19th among Home Decor sites.

service
239
value
216
shipping
224
returns
152
quality
207

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Will S.
Unfollow Will S.
Share Review
Report Review

Exploits Artists For Their Own Profit
April 4, 2025

They now only pay 5% to their artists 10% on a very few items. Non-stop sales and artists make even less. Exploitation.

Date of experience: April 4, 2025
Wisconsin
1 review
1 helpful vote
Follow D F.
Unfollow D F.
Share Review
Report Review

As above, but this is not the first time this has happened. Beware, there is no customer service phone number to call, you have to send an email, then hope they respond.
Their T shirts are flimsy & poorly printed, their throws feel nice & soft until you wash them a few times, then they pill.

Date of experience: April 28, 2024
Florida
1 review
2 helpful votes
Follow Karin C.
Unfollow Karin C.
Share Review
Report Review

Wrong item 3 times
March 8, 2024

I ordered a towel sets and got 3 bath mats and no one ever called I never got any response from them at all

Date of experience: March 8, 2024
KR
1 review
2 helpful votes
Follow Nicole T.
Unfollow Nicole T.
Share Review
Report Review

The site looks neat and all, but when I became a paid member and was trying to sell my art, the pages would run with major errors, both on the phone and on the computer, that occurred over and over after continued attempts to resolve. Communicating with the service personnel via email was all right, but I was not satisfied with the fact the actual problems were not pointed out and dealt with in a clear and direct way. The issues had to do with editing items in the artist studio as well as the webpages themselves not loading properly which hindered even approaching my shop correctly. I wanted to share my experience, for people looking for effective online services to sell their art in ways other than traditional, as I was. Society6 is not one that I would recommend, all the more when you're to subscribe and pay however small the amount may be.

Date of experience: March 1, 2024
GB
1 review
3 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

Society6 used to be great now its gone downhill, what customers do not know is that society6 around 6 months ago started charging artists for part of the shipping costs, so those people that failed to get a shipping cost refunded, means that society6 profited from this fact, society 6 now charge artists around 180 dollars per year otherwise their portfolios will be stripped down to 10 images, Society6 will also have a computer algorithm that decides what is going on the main site mainly in views, so someone putting on sub standard work can buy a package of instagram followers this will generate lots of views and then sub standard work will be offered, I have been on society6 for 12 years I am a full time processional photographer, I also use drones and my work is not published, so those 6000 images will be removed as i close the account and society6 do not care, they make their income from artist subscriptions, they have made around ******* dollars profit from myself and their mentality is that they wont add my images onto the main site and I can go, avoid unless you want pixelated and often copyrighted images lifted off of the internet

Date of experience: February 9, 2024
New York
1 review
1 helpful vote
Follow N S.
Unfollow N S.
Share Review
Report Review

I purchased a bench one and was charged for two. I emailed the company explain something went wrong. I only want one and asked to return slip it the same day they arrived. I was then emailed No refunds. This is horrible.

+1
Date of experience: February 2, 2024
Kentucky
1 review
0 helpful votes
Follow Joan J.
Unfollow Joan J.
Share Review
Report Review

I finally did Christmas shopping early and I am being punished for doing so. Gift given after 90 days. Ripped immediately, but can't return since past 90 days. Moral don't shop too early Avoid pillows. Poor quality.

Date of experience: January 5, 2024
Bulgaria
1 review
2 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Artist
January 1, 2024

After i told him the website is so bad for artists, i dont sell anything last month with 600+ designs, and they put new stuff on website where i have to PAY subscribtion to sell my designs, i pay for that, and after 1 month i told him to delete my account, they dont do it, because i have to do it BUT somehow i got 5 sales, i guess they hide sales before, and making artists fools, or finally they work for me to keep me on website, anyway, they suck hard, because for 7 years i never see they put my really good designs in home page, they always put a "politics correct" artists, they promote woman, LGBTIQIUEAI+, black artists, but never a man, this is FFKN discrimination!

Date of experience: January 1, 2024
Michigan
1 review
2 helpful votes
Follow david s.
Unfollow david s.
Share Review
Report Review

Unwilling to help
December 11, 2023

Difficult to get them to listen, help and actually understand the issue. They offer payment through Amazon, which we all know allows returns on all items - but when I made this point to Sociaty6 they still pretty much said "tough luck". Very unwilling to help in anyway. They should be called sociaty zero in my opionion - I will never ever buying anything from these guys again.

Date of experience: December 11, 2023
Louisiana
3 reviews
1 helpful vote
Follow Faye U.
Unfollow Faye U.
Share Review
Report Review

Terrible product.
November 21, 2023

I ordered a rug from Society 6. They sent it to the wrong city and address. When they finally sent me the right item to the correct address it arrived. The colors of the rug all ran into each other. Absolutely unable to use. A piece of garbage. They refused to refund my money saying I was too late to put in for a refund. I'm elderly and had been in the hospital and was unable to unroll it in a timely manner. I bought stools there and they were not in any way the same as pictured in their photos.

Date of experience: November 21, 2023
New York
2 reviews
2 helpful votes
Follow Karen D.
Unfollow Karen D.
Share Review
Report Review

I was wanting a William Morris bed spread comforter and I found this on society 6 web site, I also ordered pillows because I loved the William Morris artist design. The pillows were fabulous but the comforter was awful. All out of scale even the colors were nothing like the web site pictures, so now I have wonderful pillows but nothing to match it to use on my bed,
Buyer beware photos on the web site are nothing like the finished product.
Thus was so very disappointing, I will not buy from this company again.
False advertising is used in the web site. The first photo is what was suppose to get. The second picture is what this cheap comforter looked like. The scale of the fabric is all deluded and the quality is like something from the dollar store. Very poor deceptive advertising.

Date of experience: November 7, 2023
California
1 review
3 helpful votes
Follow A E.
Unfollow A E.
Share Review
Report Review

Wow, terrible. Ordered 8x10" art prints that arrived as 7.68x10" that didn't fit into the 8x10" frames I purchased. They refused to replace them since variation "within a fraction of an inch" is normal.

Excuse me? 8x10" is an exceedingly common print size and it's the one advertised on the page. I understand mistakes in the print job can happen, but the correct course of action would be to send a reprint in the case of an error. But accordingly to them "with a replacement, there is a chance you will receive a size variation," which I guess is another way of saying "We don't do quality control."

Date of experience: October 26, 2023
Idaho
1 review
2 helpful votes
Follow Bilha M.
Unfollow Bilha M.
Share Review
Report Review

Not worth the price.
October 16, 2023

I was actually pretty disappointed. I love that it's a canvas material and the make them by order. But for the price the print image should be more vibrant rather than dull and a bleeding look. White area also looks grayish/ murky.

Date of experience: October 16, 2023
Texas
4 reviews
0 helpful votes
Follow Shana M.
Unfollow Shana M.
Share Review
Report Review

Great Customer Servive
September 30, 2023

My art print arrived damaged as the packaging was bent and torn. I emailed Society6 customer service about the issue and I received a replacement in the mail two days later. I appreciate the prompt service. The art prints are very high quality and reasonably priced.

Date of experience: September 30, 2023
California
2 reviews
4 helpful votes
Follow Jenny L.
Unfollow Jenny L.
Share Review
Report Review

Poor Searching Tool
September 26, 2023

Imagine you need blackout curtains and have something in mind. It's a nightmare to keep your search on track. You can either just scroll for days through every single option you would never want or else the system will keep throwing you back to all kinds of mugs and cups and other products you can't use … it won't let you just STAY on blackout curtains and narrow searches within that. The artists are great, but the technology is too stunted to find what you need.

Date of experience: September 26, 2023
California
1 review
2 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Update 09/18/23: Society 6 made full refund (less shipping costs), of course after this review was posted! Sad they didn't do that in the first place.
Recently purchased king duvet cover, shams and matching shower curtain. Arrived with dark brown print blotches in various areas on it. When requesting refund they indicated it was exactly like their picture on web site! Only offered a 20% discount. These items are unusable because they look like crap and I lost $205.00.

+1
Date of experience: September 17, 2023
New Jersey
1 review
3 helpful votes
Follow Alla G.
Unfollow Alla G.
Share Review
Report Review

Just awful! I ordered a painting size 24/36, framed. So the painting itself was tiny and the white paper around it was huge, so that the size of the frame would be 24/36. The frame itself was made terribly and it fell apart before I could hang the painting. Terribly made, unbelievable! Getting in touch with the company is also a big problem: you cannot email them and there is no phone number as well. Cheapest material, poorly made and cheating with size

Date of experience: September 17, 2023
Washington
1 review
3 helpful votes
Follow Emma B.
Unfollow Emma B.
Share Review
Report Review

Beware of shipping
September 13, 2023

I have not received my order yet, but i did just want to let everyone know that even if you order things of the same design from the same artist (I ordered a shower curtain and bathmat) you will get separate shipping charges for each. I was not aware until after my purchase was complete that the $20+ shipping charge was because they split my cart into two separate orders after purchase and charged me separate shipping on each. From the same artist, for the exact same design, just two different items. Super scammy on that. Also the artists only get 10% commission for each purchase so the company selling is taking money from them and you wherever they can. After reading more reviews, if I could go back I would look to purchase from the artists directly if you can.

Date of experience: September 13, 2023
California
1 review
1 helpful vote
Follow Jen K.
Unfollow Jen K.
Share Review
Report Review

I see a ton a bad reviews here. I've bought several items from society6 over the past 4 or so years, and I've maybe been disappointed once with a clock that started to lag after a year. I've bought tote bags, bath mats, and other items, and generally I've liked them. I see reviews that say this is all overpriced, which is ridiculous to me if you want customized items. Custom means it costs more. If you're looking for cheap stuff it's not going to be customized.

Date of experience: August 23, 2023
California
1 review
3 helpful votes
Follow Karen C.
Unfollow Karen C.
Share Review
Report Review

Cheap fabrics
August 12, 2023

I ordered 2 tapestries. They aren't what I'd call "tapestry". They're see-through. The fabric feels like a thin cheap bed sheet. Not worth the money. I wanted to hide a small accent wall I'm not allowed to paint. But you could see through to the color and pattern. Disappointing.

Date of experience: August 12, 2023

From the business

Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).

The artwork on Society6 is created by hundreds of thousands of artists from around the world.

When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.


society6.com
Founded in 2009
Santa Monica, CA, United States
+129