Society6 FAQ | Sitejabber

Question:

How much you might pay for tax and duties in canada if you buy from this website? i want to order 3 cases for my iphone 6 and it adds up to $115 but im scared that i might end up paying around $160-$170 in total, taxes included when it gets to canada. How much you might pay for tax and duties in canada if you buy from this website? i want to order 3 cases for my iphone 6 and it adds up to $115 but im scared that i might end up paying around $160-$170 in total, taxes included when it gets to canada.

Answer:

I'm sorry for the delay responding to you on this. Unfortunately, we're unable to charge import taxes before hand. So you would have to cover duties since the shipment would be coming from the United States. I would definitely recommend checking with Canadian Customs to see what the requirements are for charging duties and break your order up into smaller orders. If you have any other questions, please feel free to reach out to our Customer Support in the link at the top of our SiteJabber Page.

By Jeff H., Customer Service Supervisor over a year old

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Question:

Does the total price convert to canadian dollars if the product is shipping to canada? or is the total price still in usd? Does the total price convert to canadian dollars if the product is shipping to canada? or is the total price still in usd?

Answer:

The pricing on our site is listed USD. I hope this helps!

By Jeff H., Customer Service Supervisor over a year old

Question:

Are the hoodie prints usually degraded/pixelated? Are the hoodie prints usually degraded/pixelated?

Answer:

All of our products are produced on files supplied by independent artists. If the file is too small, it may look bad on orders. Please reach out to our customer service team and they can advise if it may be a production issue. https://society6.com/help/contact

By Jeff H., Customer Service Supervisor over a year old

Question:

Does society6 allow exchanges on hoodie sizes? i ask because i recently purchased one that fits just a size too snug and would be tremendously appreciative for an opportunity to make the exchange. thanks for your time and consideration (i love the hoodie either way, btw!), tyler schulmeyer Does society6 allow exchanges on hoodie sizes? i ask because i recently purchased one that fits just a size too snug and would be tremendously appreciative for an opportunity to make the exchange. thanks for your time and consideration (i love the hoodie either way, btw!), tyler schulmeyer

Answer:

Please reach out to our customer support team and they will be happy to assist you with any returns.

By Jeff H., Customer Service Supervisor over a year old

Question:

I would like to know where my refund is on order #: 5908792232, initiated on april 3rd.

Answer:

Hi Christine, Thank you so much for reaching out. I'm going to investigate and follow up with you via email in just a few minutes.

By Jeff H., Customer Service Supervisor over a year old

Question:

Is it possible to get mori lee wedding dress 5375 or 5370 size 2 earlier as 12-16 weeks? Is it possible to get mori lee wedding dress 5375 or 5370 size 2 earlier as 12-16 weeks?

Answer:

We appreciate you reaching out to us. Unfortunately, we do not offer wedding dresses at this time. Sorry about that.

By Jeff H., Customer Service Supervisor over a year old

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Question:

How long does it take for society to ship shirts to canada How long does it take for society to ship shirts to canada

Answer:

All orders will take 1-3 business days to produce. Since all of our products are produced and shipped from within the United States at this time, International shipments generally take between 1-3 weeks to be delivered.

By Jeff H., Customer Service Supervisor over a year old

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Question:

The model for their hoodies are men, are the hoodies suitable for women too? The model for their hoodies are men, are the hoodies suitable for women too?

Answer:

Great question! Our hoodies are actually unisex so they look great on both men and women! You can have a look at the sizing information on our products page: http://society6.com/help/products

By Jeff H., Customer Service Supervisor over a year old

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Question:

How long does it take for somthing to come to australia and will i pay customs on just 1 towel? How long does it take for somthing to come to australia and will i pay customs on just 1 towel?

Answer:

It will usually take 1-3 weeks for a shipment to reach Australia as most of our products are produced within the United States and shipped there. We have a facility in Australia that produces our Wall Prints, Mugs, Tapestries, Notebooks, and Stationery Cards so if you order any of those products, they should arrive within 5-10 days.

By Jeff H., Customer Service Supervisor over a year old

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Question:

Hello society6... i have two shops with your service, but am very frustrated because it takes so long to get a response when i ask a question. you really need to have a contact phone number so we can speak with a person if we have questions! i just uploaded two pieces into my shop - petunchkin designs - and am wondering why they are not appearing in my shop or coming up in the most direct search? are you having technical difficulties? how long does it take before i should see an uploaded piece appear in my shop or come up in a search? Hello society6... i have two shops with your service, but am very frustrated because it takes so long to get a response when i ask a question. you really need to have a contact phone number so we can speak with a person if we have questions! i just uploaded two pieces into my shop - petunchkin designs - and am wondering why they are not appearing in my shop or coming up in the most direct search? are you having technical difficulties? how long does it take before i should see an uploaded piece appear in my shop or come up in a search?

Answer:

I'm really sorry that you have not received a response back from us. We respond to emails within 24 hours, so you definitely should have received a reply back from us within that time. Please check your SPAM or JUNK folder if you've already sent a ticket to us. In regards to delays in the upload process, I would recommend that you check with our Customer Support team for more information. Our team can be contacted here: https://society6.com/help/contact

By Jeff H., Customer Service Supervisor over a year old

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Society6 Questions & Answers

Does the total price convert to canadian dollars if the product is shipping to canada? or is the total price still in usd? Does the total price convert to canadian dollars if the product is shipping to canada? or is the total price still in usd?

Are the hoodie prints usually degraded/pixelated? Are the hoodie prints usually degraded/pixelated?

I would like to know where my refund is on order #: 5908792232, initiated on april 3rd.

Is it possible to get mori lee wedding dress 5375 or 5370 size 2 earlier as 12-16 weeks? Is it possible to get mori lee wedding dress 5375 or 5370 size 2 earlier as 12-16 weeks?

How long does it take for society to ship shirts to canada How long does it take for society to ship shirts to canada

The model for their hoodies are men, are the hoodies suitable for women too? The model for their hoodies are men, are the hoodies suitable for women too?

How long does it take for somthing to come to australia and will i pay customs on just 1 towel? How long does it take for somthing to come to australia and will i pay customs on just 1 towel?

Can’t see your question? Ask to get answers from the Society6 staff and other customers.

Society6 Questions & Answers

Does the total price convert to canadian dollars if the product is shipping to canada? or is the total price still in usd? Does the total price convert to canadian dollars if the product is shipping to canada? or is the total price still in usd?

Are the hoodie prints usually degraded/pixelated? Are the hoodie prints usually degraded/pixelated?

I would like to know where my refund is on order #: 5908792232, initiated on april 3rd. I would like to know where my refund is on order #: 5908792232, initiated on april 3rd.

Is it possible to get mori lee wedding dress 5375 or 5370 size 2 earlier as 12-16 weeks? Is it possible to get mori lee wedding dress 5375 or 5370 size 2 earlier as 12-16 weeks?

How long does it take for society to ship shirts to canada How long does it take for society to ship shirts to canada

The model for their hoodies are men, are the hoodies suitable for women too? The model for their hoodies are men, are the hoodies suitable for women too?

How long does it take for somthing to come to australia and will i pay customs on just 1 towel? How long does it take for somthing to come to australia and will i pay customs on just 1 towel?

Can’t see your question? Ask to get answers from the Society6 staff and other customers.

I would like to know where my refund is on order #: 5908792232, initiated on april 3rd.