LivingSocialReviews 1,490

In my opinion this Web site is designed to just keep you from getting what you ordered, I ordered 2 tracker tags for my luggage, never came. Lost I guess, go figure. But when I got my email saying my money was accepted and order accepted, I am told 3 weeks later I have a voucher which their Web site wouldn't let me redeem. Please use another website or at least use PayPal, got money back overnight with them, says a lot for that company. Keep away please

We purchased 3 Living Social vouchers for a white water rafting trip while we were on vacation. We followed the instructions listed on the voucher. However, the rafting website wouldn't accept our voucher. We reached out to the rafting company who stated we would have to contact Living Social. Living Social only has two ways to contact them. Email and live chat. Their website suggests using their live chat option for a "faster response". Well, we attempted the live chat option as well as email and never heard anything back. I reached out to them via Facebook messenger and finally got a response. However, it was them providing a link to contact them via email. I explained to them that I had already tried this and informed them we had tried several different ways to contact them over a 2 day period and have not received a response back. I also explained we are on vacation and have a limited time to use the voucher. They never responded. Living Social's customer service is lacking, and that is an understatement. Due to this, we will NEVER use Living Social again.

Bought something first, didn't really understand it so when I figured out I had to redeem it, my cafe had expired! Ok. My fault I thought. So I bought another voucher, tried to redeem it and it just wouldn't let me, came up us oh your deal wasn't found so read up how to redeem it. Which was basically what I was doing. Tried this a few times, always sane results. So write customer service, they told me to wait 48h and try again! (Smart. Right?.) did that. Wrote again, so he offered me credit back, I asked for a refund instead, they didn't answer, soarer 2 days I write again, ok then at least give me the credit, they said yes of course. 2 days later still nothing, wrote them again, sane answer, yes we'll put that credit in your wallet… still nothing. Wrote again. ‍

Ordered good vis Living Social. Never received and a total nightmare trying to contact living Social to get a refund. I was able to contact living social in US and Canada but not UK. I wonder why. Simple my goods or refund. I contacted the alleged supplier but they have no knowledge. Also used living Social to book hotel now a few days I'm told the dates are not available total shambles of a company.

What a waste of time has taken me a month to get action on this firm. Zero rated is what it gets from me.
No phone line open due to Covid, everywhere else are in operation, Emails no return answer at all.
Shopping with LivingSocial is like being blind and deaf and dumb. IYou should keep away from such poor, poor srvice.

Took my money. Never delivered the item. When contacted them after a month for a refund they asked for more money. Then asked me to click on some dodgy link to try and get my money back. Avoid!

Ordered some plants. Paid £16.97 via PayPal. Never arrived. A week later I got an email stating 'your account has been credited £7.99'. At no point did they tell me my order had been cancelled their end. And I'm left wondering what's going on and where is the rest of my money? Phone number isn't manned (just a recorded message about coronavirus- over 2 years on?…that old chestnut? Give me a break- other companies have been answering phones for well over a year), emails bounce back and contact via WhatsApp seems to be a long winded negotiation on how much of MY money I can get refunded and how long it will take. I will NEVER use these scammers again. No plants and still no refund of any of my money. Opening a dispute via PayPal. Buyer beware.

I'd give a zero star of I could. I bought a voucher for a 1 night stay in an hotel. The voucher it's impossible to redeem and I have been trying with two different phones one computer desktop and every possible browser on it. It simply doesn't work. The hotel won't accept my booking even if showed them the confirmation because they said they can't access the money if the voucher isn't activated. I tried to use living social refund page, but "strangely is unavailable at the moment".
Stay away from this scammers.

I was comparing pricing to buy mulch and thought their deal was quite good and paid the delivery charges for the 3 quantities. They stated delivery will be by 31 Mar and I was thinking the other sites delivered earlier but thought should be fine. 31st came and went and no update on my delivery no explanation where my order was. I tried contacting living social/ wowcher on their number and because of Covid they are unable to answer phone calls and we need to chat on WhatsApp. I didn't know you can contract COVID over the phone, that's new! Someone was supposed to respond to me within 24 hours it said. Someone did. He said delivery will be received by 6th April and I was emailed the order tracking number which after a few days still showing no signs my order is being dispatched. We are the 9th April and still NO deliveries. I ordered this on the 23rd Mar and they debited my account but so far no clue where my order is after 17 days! I have to chase the supplier Thompson and Morgan?

I requested for a refund since they have not despatched the item as per the order tracking and I had waited long enough. Thompson and Morgan then reached out and offered for me to wait for the delivery or get a refund. I opted to get a full refund.

Buy something and if you don't redeem it by a certain date, lose your money.
Redeem something and the merchant goes out of business lose your money.
Fight because you redeemed something, you have an email confirming it's on its way, merchant goes out of business, they deny you redeemed it, lose your money!
Usually the products are $#*!ty rip offs!
Win win for them, lose lose for you.
Avoid!

I bought my daughter a Christmas present and cost 25 euro, they took my money and can't get thru to them.

DON'T GO NEAR THEM. I regret not reading the reviews.

Spent days trying to resolve no one to contact only a automated assistance through what's app messages repeating the selfs & I was querying £ 600 used on toys deals my bank say £ 600 taken & there saying. In message automated haven't I had no reassurance if good are coming in time for Christmas & I havnt got money to respond am in bad health in hospital & on active transplant list double lung transplant & living social in past I lost money not receiving goods & I did t redeem as then I wasn't sure how living socail operated & lost out! Daft I know to go bs k to them but deals was to good not to take a chance as I have 8 grandchildren thought ide get more value fo money benefit off the doubt from previously shopping g with them. However again am chasing my tail no one to lean on & no response & bank take days to put claim in & clock ticking for Christmas & I will have nothing no presents for granchildren am just so stressed pray to god Living social produce done off the gifts I brought ( fool for trusting them!) all I can say about living socail so sad I trusted turned my money into dust as I have nothing to show for it. Proof I spent £ the money no proof off products to take a phot off as never got them as I write this praying I Hope still thst i my get some off the product items if not all.

Awful site awful company. Stay away. Don't use. Any problems with a purchase it's impossible to talk to a human being. Booked a hotel for a night. Next day discovered I could keep the booking because of new covid rules. Called hotel to cancel but money is returned to living social not me. Can't find any way to have my money refunded.

Can not reach a customer service person to save your life - THEY DON"T CARE! Do not buy anything from this company!

Don't ever get involved with living social which is now owned by Groupon. Complete rip off cost my restaurant 2,500 in 3 months. They lied about everything and I'm glad there done. Had 4000 employees and then 5 years later had 200 sold to Groupon.
So please if you own a restaurant stay far away from these morons. If you want more customers just offer 10% off there bill and you will be way better off.

Jim

I paid for a products on the 19th May I got no receipt or voucher I waited for 1 week then contacted living social. I told them via email I hadn't received a receipt or voucher but the money had been taken from my account. I received an email back asking for the receipt number or voucher number, I emailed again saying I didn't get either which I had stated in my 1st email. I received an answer asking for the receipt number, this back and forth continued with them repeatedly asking me for stuff which I sent, then the next email would ask for the same stuff. I'm sure it's a robot answering me. When I got so fed up and told them if it wasn't resolved I would go to consumer affairs all emails stopped. I emailed again asking what where they doing still no reply. So they have my money and I've nothing. Here I come consumer affairs. I wouldn't trust this company with anything ever again and certainly wouldn't recommend them.

This company operates a scam. A simple purchase of a golf net ended in me being scammed and no products delivered.

I bought three seater garden swing last year. Order came on time and in great condition. I'm very happy with my purchase and quality.