website thubmnail of Listia

ListiaReviews 415

2.1
How would you rate Listia?
grey star
grey star
grey star
grey star
grey star

Listia Reviews Summary

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 121st among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67
This company does not typically respond to reviews
Arizona
1 review
8 helpful votes
Follow k s.
Unfollow k s.
Send Message
Share Review
Report Review

HORRIBLE
February 21, 2019

So Very Horrible, too many scammers, liars, and people who will take advantage of you Then give you a negative review.

Date of experience: February 21, 2019
Alabama
195 reviews
360 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Send Message
Share Review
Report Review

It's cool.
December 12, 2018

I like the site but it is expensive. It used a great site in the beginning but then the prices sky rocketed and I rarely use the site anymore.

Date of experience: December 12, 2018
Kansas
33 reviews
84 helpful votes
Follow Michele M.
Unfollow Michele M.
Send Message
Share Review
Report Review

I really tried to use this site. I was looking for an alternative to eBay. Less out of pocket and you can unload a lot of stuff. But you really can't trust people-and I mean AT ALL. There are very few controls on accurate descriptions and whether items are sent after an auction ends. Yes, you can get great deals in a barter-like system. But for each "deal," expect 1-3 problems. Consider as well the issue of postage. If someone charges postage, it is often inflated to compensate for the fact that they aren't making money on the item. By the time you pay postage, you could've bought the item. Many sellers hide postage costs.

Now, if you are a seller? If you offer free shipping, you get more bidders - but remember that it comes out of your pocket and might actually land in the hole. Plus you get some very unrealistic buyers who don't understand that you don't control the post office. They will file a complaint if they don't instantly receive it.

Now, let's talk disputes. It is burdensome and often illogical. Don't expect it to protect you. There are no solid rules to really protect you on either side.

I should also note that this is presented like a barter system but pay attention to your actual financial cost. It will send you back to ebay

Date of experience: November 27, 2018
1 review
8 helpful votes
Follow Jackson R.
Unfollow Jackson R.
Send Message
Share Review
Report Review

I just created an account and it says "Bidding disabled due to suspension" I got no email saying im suspended or anything but i cant bid now... very dissapointed.

Date of experience: November 4, 2018
Oregon
8 reviews
80 helpful votes
Follow Kristi C.
Unfollow Kristi C.
Send Message
Share Review
Report Review

It's been a few years since I've used Listia- but the way they did things and what I lost still keeps me up at nights. I had used the site for years and actually really loved it. Right around the time I started a new job, I had a bunch of auctions end. I had a hard time making it to the post office to ship some of the items and so I sent messages to the winners to please file a dispute so I could refund their credits. All but 1 did and left me a 5 star review still. 1 customer left a 1 star review and based on that Listia completely shut down my account with no warning or option to tell my side or anything. I couldn't even log in to attempt to contact customer service. I found out while I was literally sitting in the post office parking lot after I had just shipped several items and tried to log in to update the tracking numbers. So about 6 things I had just shipped -which cost me money- GONE. My points I had been saving (over 1 million)- GONE. One of the things that I had auctioned was a 1960 Barbie doll (sold for 1 million credits) and I got Nothing for it in the end. It still keeps me up at nights as I watch the value for the Barbie go up over the years. So, basically- I paid to lose my brand new, quality, valuable items. Listias excuse why this was ok? Because there was never any real money involved. Only credits, which Listia owned. WTH? Of course, there was money involved. Those credits had a monetary value no matter what they claim. If I could buy them with cash, then they have value. Want to close down my account, fine. Whatever. I'll live. But to keep the credits I earned from Selling my stuff- regardless of the 'currency' with no option to even hurry up and spend them or maybe cash them out or anything was the lowest, most shady thing I have ever experienced. It's stealing. I hope all those f***ers lose everything.

Date of experience: October 23, 2018
Mississippi
1 review
9 helpful votes
Follow Emmy H.
Unfollow Emmy H.
Send Message
Share Review
Report Review

I waited 7 full days for a seller to send my package off and watched the timer go all the way to zero. So, I requested a refund since nothing had been sent and it had been over the 7 days. In fact an hour after I sent the request in, it was already 8 days that passed. Then it stated on the auction that an agent will look at it and determine what to do. What ever. So Agent Listia Richard gets on and says it hasn't even been 7 days. Well. That was a big lie. Ive been in Listia for years, this happens all the time with buyers and sellers and I can definitely READ. So, I knew it had been over 7 days. And i told him about it right on the auction. I guess he didn't like that! But, when it comes to my being right and someone telling me I'm wrong, I will express how I feel and you will hear about it! So, then I noticed he wasn't going to give me my refund even though i was in the right. So, I decided to send in 2 separate support tickets and of course I would get Listia Richard to see them both. ( he evidently is the only agent there) LOL he immediately wrote solved on both and never did a dang thing to help. It goes to show that AGENT LISTIA RICHARD does not follow the Listia rules at all. I would never have somebody like that working for me! Low as you go! I'm glad there is a lot of different sites to auction items off on because I am looking into them now. Surely they are better than Listia! I'm not dealing with deceiving agents who can't abide by the rules that they set!

Date of experience: September 13, 2018
Tom F. — Listia Rep
over a year old

Hi Emmy,

I'm sorry to hear about the inconvenience. Please let us know what your support ticket number was so we can review it. You can also submit a new support ticket here in case you can't find it: https://help.listia.com/hc/en-us/requests/new. Thank you

Pennsylvania
32 reviews
86 helpful votes
Follow Tommy R.
Unfollow Tommy R.
Send Message
Share Review
Report Review

I used to Free Trade often when it first started... I was with the first large group of users.
It was AweSOME.
I had to step back from it for a while.
I returned to find a "dollars-to-credits" type of trade thing happening like a virtual currency & it has changed the face of the once-upon-a-time "Free Trade"... to the negative, unfortunately.

I'm saddened by this.

Date of experience: July 11, 2018
Tom F. — Listia Rep
over a year old

Hi Tommy,

I'm sorry to hear about this. Please feel free to voice your concerns/requests to us so the team can review it. Thank you. https://help.listia.com/hc/en-us/requests/new

Kentucky
1 review
18 helpful votes
Follow Joshua C.
Unfollow Joshua C.
Send Message
Share Review
Report Review

I have been a Member since Apr 16,2011. When I first joined the site it was awesome. I loved "buying" and "selling" things I was interested in, however they messed up with the "buy it now" option. Prices inflated and good items were harder to come by. Yet I stuck by their side. Now with this new crypto-currency taking hold on Listia it's a sinking ship. They're going down a very terrible path.

Date of experience: June 20, 2018
Washington
1 review
9 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Send Message
Share Review
Report Review

Credits a scam now
June 13, 2018

They stole 80% of the value of all credits in the blink of an eye. Do not use, total scam now. Used to love buying and selling because you didn't have to buy their credits you could auction stuff and do it for free but now it's terrible

Date of experience: June 13, 2018
Wisconsin
2 reviews
11 helpful votes
Follow Jonathan N.
Unfollow Jonathan N.
Send Message
Share Review
Report Review

This company has turned into a complete joke. Guess they brought their own downfall and I feel sorry for the employees since its only the big shots that are reaping the negative side affects. Want a better place go to swiftdemand same thing but better https://www.swiftdemand.com/?referred_by=007swiftdemand

Date of experience: May 6, 2018
Missouri
4 reviews
87 helpful votes
Follow Dee C.
Unfollow Dee C.
Send Message
Share Review
Report Review

I was with Listia from Day 3 of launch. It had a rough start and then evolved into a fun site. Then they offered 'Get it Now' buying. As a result, inflation soared. Now they've jumped on the high-risk crypto currency bandwagon. During that transition, I spent down the credits I had and decided that Listia was no longer worth my time. It's so much cheaper to buy from eBay since many Listia sellers are listing their products at outrageous prices. Items I planned to sell on Listia are now being sold weekly at the local flea market. What doesn't sell goes to charity. I will maintain my membership should things change; but for now, goodbye, Listia.

Date of experience: April 1, 2018
Michigan
1 review
14 helpful votes
Follow Nate S.
Unfollow Nate S.
Send Message
Share Review
Report Review

When you look into the past of this site, you will see most of the "auctions" come out of China, where you have to pay shipping and handling, also provide your credit card number. Despite that, the site use to be fun. Could get some great items real cheap if we're talking "credits." Now that XNX is here, it's like you need a wheelbarrow full of XNX, where before it would only cost a few credits or so. Got ripped off a few times by "buyers." They took my merchandise and also demanded a refund (and got it). Honestly, this site now leaves you wide open to identity theft and getting ripped off as well. It is going to be totally awesome in a couple weeks when Trump places the tariffs on China and leaves them high and dry. In the meantime it's time to ditch this site. There is no way possible that Listia does not know what is going on, nor can they deny being part of this racket!

Date of experience: March 20, 2018
Iowa
1 review
13 helpful votes
Follow Dean H.
Unfollow Dean H.
Send Message
Share Review
Report Review

It was a hurting site because of the OUT OF CONTROL INFLATION but now that Listia has changed its trading currency to its VERY OWN XNK... most users have left the site. Listia is now a Chinese HACKER site run by Chinese HACKERS.

Date of experience: March 19, 2018
North Carolina
7 reviews
29 helpful votes
Follow amanda a.
Unfollow amanda a.
Send Message
Share Review
Report Review

Firstly, i avoid buying from other people on here unless i have built a relationship with them because i have been scammed too many times and listia's dispute team does pretty much nothing. Therefore, i only used the site to sell and transferred my points into cash money. I was selling brand new items i was unable to sell in my amazon store so it's not like i was selling junk. I was selling about 5-10 items weekly with a 100% rating.
Lastly, now it has changed to some form of cryptocurrency no one uses or accepts off of listia. Therefore, if i can't use this new currency off the site it's pointless for me to keep selling.
Very disappointed, i feel like i have no choice but to leave.

Date of experience: March 15, 2018
Illinois
1 review
23 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Send Message
Share Review
Report Review

Every company has a hayday and then eventually they crash.

There is a new currency in town - XNK. Does everyone hate it? YES
Is it being falsely advertised on LISTIA? YES
Did I loose money on a FREE site? YES

$0.******* USD
Listia advertises the wrong conversion rate and the bottom just fell out on the market. My money is currently on hold and I am sitting on old credits worth nothing and no way to get out. No one sells good things anymore and this was the final knife in the company. They are done.

I'm out and I'm a 100% feedback seller with over 8 years of experience. Get out now.

Date of experience: March 15, 2018
Ohio
1 review
10 helpful votes
Follow patricia j.
Unfollow patricia j.
Send Message
Share Review
Report Review

Inks
March 5, 2018

I do not like this new system, how does it work and how do you con vert ink to credits to get things. It is too confusing.

Date of experience: March 5, 2018
Greece
1 review
14 helpful votes
Follow Pavlos P.
Unfollow Pavlos P.
Send Message
Share Review
Report Review

Garbage
February 26, 2018

Its garbage, they close my account and they took my money, nobody answer me 1 week now. They are thiefs

Date of experience: February 26, 2018
Virginia
1 review
11 helpful votes
Follow Cecilia H.
Unfollow Cecilia H.
Send Message
Share Review
Report Review

Once I did have a bad experience from Listia I won two auctions and the "seller"did have a tracking number but did not send everything I had won

Date of experience: February 23, 2018
Pennsylvania
1 review
18 helpful votes
Follow Lorrie A.
Unfollow Lorrie A.
Send Message
Share Review
Report Review

It Used To Be Good
February 12, 2018

Listia used to be good. You could actually get some things for a reasonable amount of credits. Now, it's nearly impossible with the crazy amount of inflation and it's ridiculous the amount of credits that people want for some things when it's obvious they are nowhere near the amount these people think they are worth. It comes across as greedy which is unfortunate for the people who are actually honest and fair on there.

Date of experience: February 12, 2018
Tennessee
3 reviews
16 helpful votes
Follow Tammie L.
Unfollow Tammie L.
Send Message
Share Review
Report Review

Ripoff
January 8, 2018

People trying to pass off jewelry as the real thing for way to many credits! I loved Listia but now it's crap. Overpriced junk. I use eBay and get lots better deals! People are so greedy!

Date of experience: January 8, 2018

About the Business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.


listia.com
Founded in 2009