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Listia

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West Virginia
1 review
7 helpful votes
Follow kate v.
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I like listia, have used it almost a year, but the nasty people are just ruining it. Last one called me a liar and now that feedback is at the top of the list. Should just have the rating and no comments from nasty people. I have a good rating (100%) and trusted seller badge, etc, but that is the feedback at the top that others see first. It is not our fault if the person is too dumb to use tracking and so the post office loses an item, and we the honest ones suffer for it. Leaving after i receive the last item i won.

Date of experience: September 5, 2014
Tom F. Listia Rep
over a year old

Oh oh Kate V,

Sorry to hear about that. So that we can look into it, will you please contact us via a support ticket and include the auction link in it? We'll be happy to look into it. You can contact us here: https://help.listia.com/requests/new

Thanks!

Arkansas
1 review
6 helpful votes
Follow Rainy M.
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Well, I've spent almost $40 in shipping for stuff that earned me enough points to get a $15 Amazon gift card of $15 worth of silver in a Listia medallion. Fun at first, but people don't let you know they got the stuff so you have to wait 20 days for points. Sure you can earn points by "completing offers"... but you are just being data-mined.

There are some nice people, but there are some miserable people, and it is the miserable people who make me say "enough!"

Date of experience: February 3, 2015
Tom F. Listia Rep
over a year old

Hi Rainy M.,

Thank you for your feedback. We try our best to maintain a fun and safe site for our community of users. We encourage users to be mindful of other users' time, but of course there are instances where some uncommitted user ruins an experience for another. We hope this is not the end of your time with Listia. The vast majority of our users are on Listia to have and give a positive experience.

Sincerely,
Tom

California
3 reviews
13 helpful votes
Follow Amy O.
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This websites great I love being able to get rid of my stuff but I just don't like how people keep acting rudely if you charge for shipping. I mean you are already getting things for free why are people being ungrateful. The mods should find a way to restrict bad comments for charging shipping. I give away a lot of stuff if I offered free shipping for everything I would be broke I'm a college student I dont have that much money. People on ebay aren't rude when you charge shipping.

Date of experience: September 7, 2014
Washington
1 review
9 helpful votes
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Credits a scam now
June 13, 2018

They stole 80% of the value of all credits in the blink of an eye. Do not use, total scam now. Used to love buying and selling because you didn't have to buy their credits you could auction stuff and do it for free but now it's terrible

Date of experience: June 13, 2018
Pennsylvania
1 review
6 helpful votes
Follow Mandy W.
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I am being bullied by a seller who I bought things off of
How do you stop a seller from bullying you on listia?
& lying and making false comments about you even on reviews?
I reported it to listia, but I do not feel they care at all about this sellers lies & BULLYING AT ALL!
She turned my words around, about everything i said and is so dishonest!

I am ready to take further action. This person scams people & is getting way with it

Date of experience: November 3, 2015
Tom F. Listia Rep
over a year old

Hi Mandy. We're sorry to hear about your experience with another user. If you have not already, please go ahead and block the user. If they have been persistently bothering you, please submit a support ticket with the username and we will look into things. It is never okay to be bullied by another user. We look forward to hearing from you.

Oklahoma
2 reviews
25 helpful votes
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I have been a member of Listia for about 2 years. I have conducted several successful auctions and won quite a few as well. I have found Listia's support team to be both professional and fair. My only complaint in regard to Listia is the maddening rate of inflation regarding the Listia credits. I bought a laptop on listia for about 100k credits, where as now I don't even believe that could get me a book about laptops (being facetious here, but not by much). That is why I have not been active on the site in almost one year.

Date of experience: July 25, 2016
New Hampshire
2 reviews
13 helpful votes
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Rotten eggs
January 7, 2016

Listia stinks don't join. Tom F is *******@ss Hole every time i log in the value of listia points suck eggs. So tom i have not been using the useless listia sight. The moderators are biased as bad as our news media is all liberal.

Date of experience: January 7, 2016
Tom F. Listia Rep
over a year old

Hi James. I believe we have already resolved the issue with you in support tickets. Thank you!

California
11 reviews
0 helpful votes
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Love Listia
March 25, 2015

Have no complaints been with Listia for 5 years. A few bad apples, But if you have a problem you report to Listia and you receive your credits in return. I am still bidding today and love Listia. Everybody wins. Sincerely Tamera

Date of experience: March 25, 2015
Tom F. Listia Rep
over a year old

Hi Tamera S.,

We like that you like us! Hope you continue to enjoy the site.

Sincerely,
Tom

New York
1 review
13 helpful votes
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Listia use of XNK
August 27, 2019

I have been a Listia member for some years and it was fine until they went over too XNK this currency is very unstable and as of late on a downhill slide too 0 many a seller winds up loosing money because of the way XNK value go/s up and down the only thing that will save Listia now is if they go back too there old internal currency credits it was very stable

Date of experience: August 27, 2019
Vermont
2 reviews
7 helpful votes
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Feel scammed by both Listia (who allowed this to be published) and TrialPay. I did an offer which said, word for word, "confirms instantly'' to get bonus credits.
Wow, THIS surely did not happen. I am now getting the runaround from TrialPay, asking for screen shots of my computer to prove I made the transaction.
The words confirms instantly is completely fraudulent!

Date of experience: May 8, 2016
Tom F. Listia Rep
over a year old

Hi Meg. We're sorry to hear about this. Did you submit a support ticket with us? https://help.listia.com/hc/en-us/requests/new
We do ask users to contact the offering company first, but please let us know of your issues on a ticket. Thank you.

New Hampshire
1 review
6 helpful votes
Follow Emily V.
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The site itself is OK but can lag. Its great to get rid of stuff but there are way too many rude free loaders on there. You are willing to give your stuff away for free but still ppl complain you are also not shipping it for free! Seriously the rude comments left on my auctions regarding shipping is giving me serious doubt's I will contine listing me items. I may just be a bidder from now on...

Date of experience: September 24, 2014
Ohio
5 reviews
26 helpful votes
Follow Nikki m.
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So you use credits instead of money and it's an auction site. To make sure you don't get scammed, only bid on auction with 100% next to their name. That means they have no negative feedback. Either way you can read their sellers feedback. And if you read everything, it tells you if that auction has free shipping or not. And you can always apply the filter to show auctions only with free shipping. This site is amazing. As long as you pay attention to what you're doing. I've been with them for about 9 years

Date of experience: September 6, 2016
Tom F. Listia Rep
over a year old

Hi Nikki. Thanks for the review and sharing your experience with the site. We hope you continue to enjoy being part of our community. We appreciate you being a member :)

California
1 review
1 helpful vote
Follow Sharon Y.
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Used Listia for a few years and have had no problems. Just be careful to read descriptions and rules of the sellers. Read with your eyes wide-open and look over the sellors reviews. The best way to protect yourself.

I wonder if Listia can be used for making a true profit. Like the guy (not on listia) who traded up from a red paperclip to some crazy substantial profits.

Date of experience: July 24, 2015
Tom F. Listia Rep
over a year old

Hi Sharon,

Thanks for your helpful feedback. It definitely is best for users to become familiar with our rules, as well as inform themselves of the item listed by each seller. That way, they get the most out of our site. We're glad to hear you've had a good experience so far and hope it continues.

Sincerely,
Tom

Pennsylvania
1 review
18 helpful votes
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It Used To Be Good
February 12, 2018

Listia used to be good. You could actually get some things for a reasonable amount of credits. Now, it's nearly impossible with the crazy amount of inflation and it's ridiculous the amount of credits that people want for some things when it's obvious they are nowhere near the amount these people think they are worth. It comes across as greedy which is unfortunate for the people who are actually honest and fair on there.

Date of experience: February 12, 2018
Oregon
2 reviews
1 helpful vote
Follow Jennifer V.
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I have been on Listia for a little over 3 years now, as a buyer and a seller, I really love this site and have not had any real problems with it at all! Yes, the value of the dollar fluctuates, but it has not been extremely severe at all, I have never seen it go below 20k for $1, but I look at the fact that the dollar fluctuates every day in regular life, so, no big deal!
Yes, I have bid on things where the seller turned out to be horrible, but I just ask for my credits back and I have gotten them back every single time that I have asked. Again, this is how life is every day too, there are bad people, and then you have those people who are great and they make your day even better! I have "run" into more of the great ones one Listia more than I have run into the horrible ones though, which I am really happy about!
I would not trade my account for anything! Thank you Listia!

Date of experience: December 1, 2016
Tom F. Listia Rep
over a year old

Hi Jennifer. Thank you so much for your feedback. We appreciate you letting us know your experience on the site as a buyer and a seller, and we're happy to hear you've encountered good users like yourself using Listia.

Georgia
2 reviews
22 helpful votes
Follow KayLeigh R.
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Too many ppl dispute for every little thing. I have used listia for 3 months now and I always ship my items free. It's supposed to be a free website. Then why would someone want to charge 6 dollars for shipping a wallet? I tried refunding it and didn't get my credits back, didn't get the wallet and brittneyshott gave me a negative rating. This website's a joke...

Date of experience: December 21, 2013
Pennsylvania
1 review
4 helpful votes
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I'm new to listia but am a experienced seller on ebay. I give it an okay because I have won a received an item, but have just sold something and never received my credits. The confirmation number on the item stated she got her item 2 days after she won it. A week has now passed and I never received my credits or any feedback from her. Her profile has stated that she has logged in since receiving the item. Its a hit or miss with this website and you can only hope your buying or selling to reliable person.

Date of experience: October 27, 2012
Maryland
1 review
1 helpful vote
Follow Bettie A.
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There is a woman on Listia who cheated me out of my first auction I did on there. I won an auction for a necklace and sent $3,97 for shipping. She never sent the necklace and I lost my shipping money because I waited for the necklace too long and PayPal only lets you wait so long. I checked her name on Listia and she does this a lot to people. In my world this is fraud and she is getting a lot of money cheating people out of their shipping money, I don't understand why Listia continues to let her do this to people. Why don't they ban her from selling on Listia? It was the first thing I bid on and now I am auctioning things on Listia, but I treat people with respect and don't cheat anyone.

Date of experience: December 11, 2014
Tom F. Listia Rep
over a year old

Hi Bettie,
Sorry to hear about your first experience being a bad one. We allow you to request a refund from the seller within 60 days of the auction ending, so if you haven't done that yet, please do so by clicking the link on the auction. If the seller doesn't agree to give back your credits (thereby allowing you leave them a negative feedback about the experience), an admin will review the situation with you and help you get your credits back. That's a part of our Listia Assurance program, that protects winners from sellers who might not follow through with their promise to ship the item. We look forward to helping you as soon as you initiate the refund request and first try to work it out with the seller. Good luck.

North Carolina
1 review
5 helpful votes
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Waste of time
April 22, 2011

Waste of time. I won a "authentic juicy couture necklace" and got it and to find out it was not real. So filed a dispute and lost so the lady got to keep my credits even though I spent about half mine on a piece of $#*! fake necklace.

Date of experience: April 22, 2011
New Jersey
1 review
3 helpful votes
Follow David B.
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I already tried contacting Customer Support and submitting a BBB complaint and got no help so hopefully this will work. Someone hacked my account and used most of my credits. While I was in the process of straightening this out, my account was suspended. I had 100% positive feedback and 2 million credits that I literally cannot afford to lose as this is my only job now. Please help me get my account back.

Date of experience: October 15, 2014
Tom F. Listia Rep
over a year old

Hi David B,

If you think some unauthorized party has accessed your account, we have sophisticated system logs that can shed light on that showing if/when exactly that happened. Since this is a private matter with the need to disclose some private info about yourself, please contact us directly via a support ticket. We'll be able to get to the bottom of it pretty easily and quickly for you. Please click on Member Support in our site's footer to continue the discussion there. Thanks!

Tom

Overview

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 165th among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67