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Listia

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Illinois
1 review
5 helpful votes
Follow Melanie P.
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For all the people listia had scam, discretieded, wasted their time, money, and effort,; they need to be sued. Listia doesn't abide by their own terms of service so I don't know why they would expect any one else to.

Date of experience: June 26, 2015
Tom F. Listia Rep
over a year old

Hi Melanie,

We're sorry you feel this way, but contrary to what you think we definitely abide by our own terms of service and rules. We have them and follow them strictly to ensure our site continues to remain fun and safe for our great users.

Sincerely,
Tom

Virginia
28 reviews
171 helpful votes
Follow Kathleen R.
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Most of the people who bid are scammers. I sent an item to someone who won the bid, watched as it was delivered by tracking, and they had the gall to try and say they did not get it.

Not only that, but "Everything is free!" is a crock. 98% of the items you have to pay shipping and handling, and most of the people charge an arm and leg. A five dollar necklace was free, yes, but the shipping and handling was $14.95. They lived one state over. I mean c'mon!? That's more than the necklace itself was worth on Amazon! Not only that, but you have to pay for more credits if you are one of the people that has nothing to list. You get 700 credits for listing an auction, but if you don't have anything extra to give, say bye bye to those credits unless you want to pay.

Honestly, you'd be better off just avoiding this site. The items with no shipping and handling are crap anyway, and that's if you even win the bid. I've seen bids get up pretty high. Listia... totally not worth it.

Date of experience: February 13, 2014
California
3 reviews
28 helpful votes
Follow Toni B.
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This site is badly administered by a group of moderators who have little or no sense of logic, or fairness. Sellers are allowed to auction things which are totally unusable, with no penalty. Support requests are often ignored, or can take as long as 10 days to be reiognized. After over a year on this site, I have concluded that it is easier, less frustrating, and ultimately, less expensive to simply purchase those items I need or desire. Don't waste your time!

Date of experience: March 13, 2012
Illinois
3 reviews
11 helpful votes
Follow Edie t.
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I have been buying and selling on Listia. For over a year! I mainly sell beads and jewelry making supplies and I turn around my credits and buy all sorts of things for my family! I have purchased gifts, toys, clothing, craft supplies, and many many gift cards at Listia.com. I actually funded a large portion of my Christmas shopping with gift cards from Listia this year. I have occasionally had difficulty with individual users, but there are always bad apples out there... but the site itself is GREAT! Thanks Listia!

Date of experience: December 6, 2012
Texas
1 review
4 helpful votes
Follow chas h.
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Listia is a lie
August 24, 2015

Out of all my winnings i never received more than half. Ppl will say they never got your auction when they did them tell admin that way they would get your auction and keep the credits
Yes its happen to me. Its all bull$#*!

Date of experience: August 24, 2015
Tom F. Listia Rep
over a year old

Hi Chas,

We're sorry to hear that you have only received half your winnings. Hopefully you were able to get a refund. We don't require, but highly suggest Sellers to use tracking so that we know an item was sent and received. Otherwise, our Admins use the information provided to make the best decision in a dispute. We hope that your future transactions will be more successful.

Texas
1 review
12 helpful votes
Follow Melissa R.
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I made a account with this site a while ago. But a day ago I tried 20 times to log on and it would tell me user or password was incorrect so I made a new account. And today I put money onto my account and within twenty minutes they banned my account and took my money and credits. And won't give back money or add to old account which right after they banned me I was able to sign in. Talking to my lawyer about what I can do. Site is a sad excuse of a good idea. Maybe if they won't steal your money and allow scammers all over their site take credits from good people. But a mom of two boys can't get on and get craft stuff for her sons gets banned and her money stolen. Sorry pieces of s**t.

Date of experience: June 28, 2017
Tom F. Listia Rep
over a year old

Hi Melissa. We're sorry to hear about this situation. If you haven’t already, please submit a support ticket explaining your account so we can review this for you. Usually if we review your account and it is a duplicate, we will remove the second account. Hopefully we can find the right account for you so your money is returned. Thank you for your understanding.

California
1 review
5 helpful votes
Follow Devra R.
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Wow!
February 7, 2015

Wow! I should have read the reviews before listing on this site. I listed a nice ring for what they use "points:. I listed it for 2000 points. I never received a confirmation of how many points I was charging etc. It was an auction for a week. Then I get a weird email asking for shipping and stating I sold it for 51 points. Then I click on the reply button to tell this person I didn't sell it for that amount and I get this advertisement. A Listia advertisement using my ring in the ad stating I was giving it away for free! "How would you like to get an item like this ring!"

Date of experience: February 7, 2015
Tom F. Listia Rep
over a year old

Hi Devra,

Sorry to hear you're unhappy with your transaction. When you signed up to use our service, you agree to auction off your item for whatever final bid it receives. We have start bids for auctions if there is a minimum credit amount the Seller is willing to sell their auction for. I'm sorry if your auction item did not reach the amount of credits you were hoping for when listing.

As for your auction being used in an ad, the site may generate example auctions that are listed on our site and yours may have been included.

We hope you will give us another try as we have a great community of users.

Sincerely,
Tom

Indiana
1 review
5 helpful votes
Follow J N.
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No help from support, always seems they don't even read emails, I know they must be busy, But I would rather wait weeks for a reply than just get a response that has nothing to do with my case, 2x now on 2 different problems they were of no help nor do they seem to care. If you have a problem with a buyer or seller you are on your own.
Use with Caution!

Date of experience: July 2, 2014
Florida
1 review
9 helpful votes
Follow Brittnay H.
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I have had many problems in the past year of selling. I do continue to sell because I am hooked. There are two big problems with this site: They want you not to charge for shipping. The amount of credits you earn does NOT cover your shipping cost. So in the end you end of up loosing. Another problem is all the auctions from china. They consume the site and it ends up being all junk for auction
Credits are pretty much worthless compared to a year ago. To win an a $15 gift card use to be a max bid of 42,000 now it is well over 142,000

Date of experience: November 9, 2015
Tom F. Listia Rep
over a year old

Hi Brittnay. Thanks for your review and feedback. We understand your concern for the credit value. Like most marketplaces, our credit value is based on the economy of our site. We're actively monitoring the value of our credits and one of our top priorities is to try and keep it stable. We hope you can continue to enjoy your experience on Listia.

Indiana
5 reviews
25 helpful votes
Follow Brett V.
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Even though I use listia for exposure, it is the slowest, most frustrating site I have ever used! So cumbersome to navigate around! No matter what your doing on the site, the page loading ADDS, and the traffic, has much problems with all the traffic! Just minutes ago, I was replying to a message, hit "reply" error message of to much site traffic - wiped out my whole message! Such a pain to deal with!

Date of experience: August 3, 2017
Tom F. Listia Rep
over a year old

Hi Brett. I'm so sorry to hear about the inconvenience. Please submit a support ticket if the site is not working for you, that way we can identify the problem further.

New York
1 review
5 helpful votes
Follow Debra H.
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Use to be fun
May 11, 2016

I've been on Listia for three years now. At first, I sold and bought a lot of stuff. Then the pro sellers got on and prices started to get crazy. Now, it seems it is only professional sellers and everyone is charging outrageous shipping prices. You can't afford to bid on anything if you are only a part-time player.

Date of experience: May 11, 2016
Tom F. Listia Rep
over a year old

Hi Debra. We're sorry to hear that you are not enjoying Listia as you did in the past. We are always open to our users' feedback and welcome them through our support tickets. Hopefully your experience with us will return to where it was was before. Thank you for your review.

Ohio
1 review
21 helpful votes
Follow Leah B.
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Listia is alright.
January 4, 2016

It has some good and bad things. First the good is I like you can ear points. Bad though is there is really not a lot of nice things you can earn with the points, people list their stuff way way way to high. Also I don't like that you have to verify your address it is very annoying. Plus I got yelled at on Listia by a seller that listed an item that I had at home. They said that it was this really fine piece of jewelry but I know I bought the same exact piece at Walmart for 5 dollars. Also bidding is way to competitive. I feel like you never win anything.

Date of experience: January 4, 2016
Tom F. Listia Rep
over a year old

Hi Leah. Thanks for your review. We require an address verification to make sure the address is valid so that the Seller is not at a loss when the item is shipped and the item actually reaches it's destination. As for the listings, since they are members' items, the type and value (to the user) will vary. We hope you can continue to use and enjoy Listia.

Wisconsin
6 reviews
20 helpful votes
Follow a t.
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Lista fixes bids! I bid on an item up to the last second which was like 3:30 but they let someone win who haden't bid since 2:30 according to there own bid listing mind you! That side is a waste of time.And on top of it to many people on there playing games I had someone who won my auction but they never would give me a real name to send it to so they never got it. Sounded to shady! Sorry to say I will leave Lista it's not right.

Date of experience: December 20, 2014
Tom F. Listia Rep
over a year old

Hello, Listia doesn't allow bid fixing. We'll be happy to check in to any problems you have had. Please open a support ticket and reference my name, and SiteJabber.

Thank you,

Tom

Iowa
1 review
2 helpful votes
Follow Sharon C.
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I have tried to contact them several times, always get "generic email" which is no help. Purchased credits at another site and filled their requirements to get more credits with Listia but never got credits. Back and forth and back and forth. This site is a bunch of crap, never get any help just run around. Don't join this site, it's more nightmares than anything. They don't care about their members at all!

Date of experience: January 18, 2014
Tennessee
2 reviews
18 helpful votes
Follow Bea T.
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I don't understand if you advertise Free Shipping then it should be just that. I have noticed people being bold enough to post within their ads that the cost of a particular item is as such and figured using credit exchange ratio and adding into that figure the shipping cost. Well let me be the first to inform anyone that figuring the cost of free shipping into the listing amounts is not free shipping and the moderators need to get on the ball sorting those people out and insisting they deduct the shipping amounts from their listings. This needs to be dealt with asap. People don't like being taken advantage of. You can sort out only the free shipping listings but many of those post that free shipping has been added to the listing amounts. This is no fair
Trading practices.

Date of experience: June 1, 2017
Kansas
1 review
0 helpful votes
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Account issues
October 21, 2023

I don't recommend this after what happened to me! I have done nothing wrong and now my account says that I have to use non-purchased credit when I just bought more points to pay for my bids!

Date of experience: October 21, 2023
Michigan
1 review
6 helpful votes
Follow Lisa H.
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This site used to be a good site with honorable people where you rarely got cheated but they've changed their policies in a way that benefits "new" users who want to scam you and since you can't leave negative feedback, they can bully and harass and then leave "neutral" feedback that leaves a permanent stain on your record. And support is a joke. They just give you canned answers and don't do anything for their loyal users that helped them grow to who they are now.

Date of experience: October 16, 2014
Tom F. Listia Rep
over a year old

Hi Lisa,

I'm so sorry to hear that this happened to you on our site. So that we can look into it, can you please give me your username (so that I can open a support ticket on your behalf and reach out to you) and a link to the auction(s) where this happened?

I'll be happy to look into this for you and help get the issue resolved. Thanks.

Tom

Illinois
1 review
2 helpful votes
Follow Timothy P.
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I am just here to tell everything that the bad experiences are from their own mistakes. You must do your research before you bid to make sure that you are bidding on a legit item that you will receive. Contact the winners of their previous auctions to confirm that they will ship to you.

I won a 3,300 credit bid for 6 games on a Thursday morning. By Saturday, it was already shipped out. By the following Thursday, the games were in my possession and all worked as stated.

The only bad experience I had was all of the auctions that were stolen right out from under me when someone bid higher than me right before it ended.

As for the cost of shipping, only look for Free Shipping auctions to get the best deals. This minimizes the shipping troubles. It also allows sellers to send stuff completely free since you can ship most of the stuff on Listia for free anyway through USPS.

Date of experience: October 7, 2013
Georgia
2 reviews
7 helpful votes
Follow Ca E.
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Just this week they removed 3 of my listings because I only listed one of each per listing. They wanted 5 or more in each listing but my experience has proved that a multi item listing does not earn enough credits to cover the cost of the item and the shipping. It was the 3rd time I've been reprimanded and the second time they removed my listings. They should also allow a reserve. Debra H. Said it used to be fun and I agree, but not anymore. Mostly Chinese listings with no free shipping.

Date of experience: May 18, 2016
Texas
1 review
13 helpful votes
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COWARDS!
July 27, 2017
Updated review

I have written 2 reviews for Listia, and the first review I posted, got a reply! But now they REFUSE to write back and even TRY to make amends... or right the wrong that was done to me! My reviews will never change unless something is done!

Date of experience: July 27, 2017

Scam, scam, scam,!
May 27, 2017
Previous review

The people who run the site I scammers! They DO NOT provide fair rulings on conflicts! Even when tracking is used they come down in favor of the other person, no matter how rude or nasty that person maybe

Date of experience: May 27, 2017

Overview

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 165th among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67