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I made a account with this site a while ago. But a day ago I tried 20 times to log on and it would tell me user or password was incorrect so I made a new account. And today I put money onto my account and within twenty minutes they banned my account and took my money and credits. And won't give back money or add to old account which right after they banned me I was able to sign in. Talking to my lawyer about what I can do. Site is a sad excuse of a good idea. Maybe if they won't steal your money and allow scammers all over their site take credits from good people. But a mom of two boys can't get on and get craft stuff for her sons gets banned and her money stolen. Sorry pieces of s**t.
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Hi Melissa. We're sorry to hear about this situation. If you haven’t already, please submit a support ticket explaining your account so we can review this for you. Usually if we review your account and it is a duplicate, we will remove the second account. Hopefully we can find the right account for you so your money is returned. Thank you for your understanding.