I waited 7 full days for a seller to send my package off and watched the timer go all the way to zero. So, I requested a refund since nothing had been sent and it had been over the 7 days. In fact an hour after I sent the request in, it was already 8 days that passed. Then it stated on the auction that an agent will look at it and determine what to do. What ever. So Agent Listia Richard gets on and says it hasn't even been 7 days. Well. That was a big lie. Ive been in Listia for years, this happens all the time with buyers and sellers and I can definitely READ. So, I knew it had been over 7 days. And i told him about it right on the auction. I guess he didn't like that! But, when it comes to my being right and someone telling me I'm wrong, I will express how I feel and you will hear about it! So, then I noticed he wasn't going to give me my refund even though i was in the right. So, I decided to send in 2 separate support tickets and of course I would get Listia Richard to see them both. ( he evidently is the only agent there) LOL he immediately wrote solved on both and never did a dang thing to help. It goes to show that AGENT LISTIA RICHARD does not follow the Listia rules at all. I would never have somebody like that working for me! Low as you go! I'm glad there is a lot of different sites to auction items off on because I am looking into them now. Surely they are better than Listia! I'm not dealing with deceiving agents who can't abide by the rules that they set!
Hi Emmy,
I'm sorry to hear about the inconvenience. Please let us know what your support ticket number was so we can review it. You can also submit a new support ticket here in case you can't find it: https://help.listia.com/hc/en-us/requests/new. Thank you