Equipmentfacts

This is my first actual experience with Equipmentfacts. So far, it is impressive. Wiring the payment is in progress. I have yet to pick up the implement, so I still have some procedure facets to experience. It's been painless this far down the path. Gina is a gem and keeps things moving orderly.

I went pretty good. A text notification about being 10 lots away would work better than the email. Most people have text notifications on their phone, not email.

Polk Auction in New Paris, IN. I won my item. Fairly simple and easy bidding. I used the phone app.
I only have one suggestion, while awaiting and scrolling down the list of items, the page would 'auto scroll' back to the item up for bid. This was a nuisance that frustrated me when I was perusing the upcoming items. Thanks

I did not win several bids because your site lags behind... it too SLOW.
I called EqFACTS two times during the bid and spoke to someone TWICE. They assured it would be rectified. That NEVER happened...
Dean Surrett
Blue Ridge LLC
*******544

Live auction with online bidding. Using my iPhone at home, the connection was generally good with online bidding blending well with onsite bidders. Live feed dropped a few times when unimportant items (to me) were being auctioned. Overall very pleased.

Would have been nice to have the payment processing done through your site rather than paying at the auction site with cash but overall it went well. Thank you!

My first Auction. Had plenty of help from my contact Zack. I was a little confused on the shipping. I guess a lot of contractors are in line to get you your equipment. Lot of calls but all went well so far. Courtney and Allissa very helpful in the office. Helped me out tremendously. Thanks Don

Had several lagging errors. A couple of lost bids from people on the floor with the same bid. Even was kicked out from bidding an lost the one item that I registered for the auction for.

I was really impressed by how efficient the auction was, and how seamlessly the online bidding was integrated with the floor bidders who were on site. As an online bidder, it was great to be able to hear the auctioneer in real time, and the auction moved fast.

I am registered with equipmentfacts. It's easy to log in and watch auctions. The bidding can be disabled if you're just watching or activated if you choose to bid. So far it's been a very streamlined experience.

Live auctions are awkward for me.
I managed through the process.
I used two devices to stay on top of the process.
I did use the Pre-Bid to establish a connection.

I didn't realize there was a buyer's premium added to the bid I placed. This made the item cost more than the going price for it. I feel that if the seller is already paying a commission the buyer shouldn't be paying also. All though the bidding process was easy to follow through.

The site kept losing internet access and I was unable to complete some bids. Happened about 4 times. My account was locked by EF during the auction because of "how many times I was bidding" isn't that the idea of an auction?

It went well. I was pleasantly surprised once I understood the forum. I was able to pre-bid on items once I signed up and even was the winner of a few during the live auction. Thank you, I look forward to more auctions.

Waited half the day with streaming problems. Then when items I was really wanting came up. I missed most do to streaming problems. Could have been do to weather. Then when I won the bid once I was gonna take two times but only got one. Do to streaming difficulties.

You locked me out of my account for almost the first half of the auction. You had me on hold for more than an hour. Had to call auctioneer to get any help. Other than that it wasn't a bad experience.

I don't know if there is a short time delay between the auction and the website but I had 2 items I bid on and it came up "I am done " and a few seconds later it would say sold. I had placed the bid before it was over but did not accept it. It was disappointing to me.