JollychicReviews 1,177

Irresponsibility people in qatar. 100 times contacted customer care & main office located in Saudi never considered as a customer. Some items ordered for Eid celebration still waiting for it. Hope will get it on next Year Eid In sha allah!
P. S: Sadness is paid already :(

Had order 5 items and been following up for 4 days. I spoke with their team to change my contact details many times and yet they did not inform the courier. I contacted the courier service in Dubai to assist me to update my contact details, been forwarded to their branch in Abu Dhabi and spoke with their supervisor only to find out some miscommunication in their system occurs which lead my orders to be returned in their facility in Dubai. Tried to contact again their agent in jollychic apps thru live chat and they keep hanging me! I called also their facility in Dubai and they said they cannot do anything about it unless I re-order it again and need to pay for the delivery fee once again! Such a terrible experience to think im their regular customer! Jollychic agents are big $#*!s and they don't know how to handle such situation properly! This will definitely my last time to purchase with them and praying to get my refund soon!

I placed on(12-02-2020) order one lenovo laptop cost price of 1604, but they not delivered(15-02-2020) at the same price. The jollychic staff's are told me if u need give extra 200 riyal(1800 riyal) we will deliver Tomorrow, otherwise we can't deliver your order. I will asking one question why they didn't told me before delivery date, they are what the... Is thinking about costumer. Jollychic very bad experience with you today,. If u advertised one things asking other, it's thinking@ jollychic very alibaba.

NEVER EVER GOING TO BUY FROM THERE.

By far the most horrible company ever. You dont receive any communication. I made an order, and didnt receive any confirmation email or whatsoever. Had to contact their contact center multiple times, to see where my order was. They said everytime they were working on it. After more than a week, I received a simple sms saying that my order is cancelled. No e-mail, no headsup no nothing. And then you have to wait for more than a week to receive your money back in USD.

I received my order in fairly short time, but like the other reviews say - these clothes are really sized for kids. I ordered two sizes up and guess what? My neighbors daughter who is ten got a new jacket!

Misleading description of sizes on their website. I've received faulty items and they are charging me delivery costs for returning them. Absolute rip off. Poor quality. It took them quite a few days even to reply to my complaint. Don't waste your time and money!

I ordered three items from Jollychic to get free shipping. After more than a month and little correspondence from them, I received only two items. The items are the poorest quality products I've ever seen. Cheap material, poor workmanship - nothing like what they show in the pictures. The sizes for both items are completely wrong. The items are so awful that I can't even give them to charity. Straight to the bin. I have literally lost over $100 on this order. These guys are stealing from people and they keep doing it because no one can / will shut them down. All five star (positive) reviews shown anywhere here and on their website are from employees and are not authentic. Buyer beware!

Warning!
Never buy jolly chic again. LIARS and CHEATERS
They lured me to buy more by promising free "express" delivery if I purchase over 100$.
What was to be 3-7 working days is now over 26 days with no one giving me any clear answer about an expected date for delivery-if it's ever going to happen.
All they mention in response to my frequent requests is that they're sorry.
I told them about the distress they caused for my little 3-year-old daughter waiting for promised red booties. One of the items was supposed to be a birthday present for my mom. Her birthday was yesterday and I had no present to offer.
I think there's a whole industry of cheating or money laundry maybe. They take our money in advance and God knows how much interests they make out of freezing this money over a whole month.

I don't usually write reviews but I thought this was needed, I ordered three things from jollychic.com, and then decided to check other peoples reviews. Upon finding lots of unhappy customers and many accounts that I could assume were spam reviewing great products etc, I was now doubtful that my order would even turn up at all. Well it did, and just 5 odd days later than expected (to now surprise of course) and well yes the quality isn't superb, but what do you expect from a cheap clothing company? A good service in my case. If you are ordering, order a few sizes bigger, and don't be in a hurry :)

I only put one star because there is no option for none. I have ordered 9 items and 5 of them was clothing. In my disappointment nothing fitted. Everything was just way too small. When I chatted to jolly chic representative I only wanted to exchange the items for correct size but found out that I need to pay for return shipping fee? What if the clothes doesn't fit again? Pay extra money again? No thank you. Returning EVERY single item and want to get full refund! And don't wanna hear about this website again! Stay away from this website!

Let me start with the good traits of this online store first. I placed my order last November 29,2016 and received my item today, 7 December 2016 which is only 8 days to Riyadh. Out of the 10 items, 2 didn't meet my expectation coz those two items are the highlight of this purchase which made me feel sad coz its a trench coat which i needed for this cold months. :( Moving onto the bad traits, the two items also were sent in wrong size, one is really really huge and totally a different color! Another is one size bigger :( I planned on returning it back but after reading all these reviews, i change my mind coz i don't want to be stressed i will just give them away. I don't think i will order again soon however i still love the other items. If you wanna buy, just beware, coz even how careful you choose your right size, they can still sent you the wrong one.

To me this site is a big scam. I ordered from Saudi Arabia, and unfortunately, my first (And last) experience is that I've ordered many items, all with a delivery date claimed to be 1 or 2 days at max, and now it's the second week, with everything still being prepared. My kid's birthday has passed without giving him his gift, I ordered stuff for my wife that i wanted to cheer her up with, and still not received, I ordered myself sports equipment, and day after day is passing without being able to do my exercise as I counted on this big fake like of Jolly Chick. Although not mentioned anywhere, the delivery fees of some items showed double price of the items themselves. I didn't revise the total value, as I thought this site uses the normal delivery rates like all other respected sites, just realized the exaggerated amounts of delivery after finalizing the payment transaction.

I tried to reach to customer service, and failed many times to find someone to talk to.

Simply, you can never count on this platform, and I'd advise everyone I know in life not to even try, or they'll just lose money, time & nerves.