Overview
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Placed order on 30/9/2015 havent got it yet jollychic have had my money since then.
Is there anyone in the US that actually received their order?
I not only like the products but l do love them. Thank you jolly chic for your nice service
Thank you for a beautiful location p Hassan dealings upscale
Hola, soy de Argentina. Es la primera vez que compro en Jollychic y la experiencia fue maravillosa! Compré a muy buen precio, las prendas todas hermosas y las recibí en menos de un mes a pesar de los problemas de importación de nuestro país. Gracias JOLLYCHIC! :)
C'est quand même bien. Les service ne sont pas mal. Mais beaucoup d'autres efforts peuvent être fournis pour améliorer les services afin de mieux satisfaire la clientèle
Ne vous faites pas avoir par ce site, vous allez recevoir des vêtements qui n'ont rien à voir avec ceux commandés.
Greetings! Thanks for your order in our website. So sorry for all the troubles here. May I have your order number or your email address in our website so we can help you better? Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. Anything else needs help, please feel free to email to service@jollychic.com or contact with our 7*24 hours live chat. Look forward to your reply.
Best wishes!
Jollychic Customer Service Team
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Products including tees, dresses, blouses, coats, sweaters, pants etc.
Our Lifeline
· We offer quality products; our deliveryis quick and precise;
· We optimize your shopping experience;
· We offer non-discriminatory prices to everyone, wherever in the world you are;
· We provide decent 24/7 customer service;
· We maximize your business potentials.
- Visit Website
- Shenzhen, Guangdong, China
- Edit business info
Business History
Manufacturers of apparel in China since 2008.We offer the latest fashion ingredients for those interested;
We partner with dozens of reputable import & export companies, warehousing & logistics companies and
After sales service provider from around the world. Better still, we have an elite team, who are truly capable,
Dedicated, and flexible and demonstrate unparalleled expertise on a daily basis.
We offer multi-lingual customer service, a sound set of internet system and advanced online marketing
Networks that caters to customers' need. We have a two-million customer base up to date.
As we consistently unlock new frontiers of overseas markets, tens of millions of consumers the world over
Have also benefited from our effort by simply making a purchase via our website, for apiece of reliable
Commodity and at a reasonable price of course.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, thanks for sharing your valuable reviews.
We will work hard to improve the quality of service and provide customers with a better shopping experience.
Jollychic is a young and fast growing team which based on your great support.