Overview
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I've made a lot of orders from this site, and I'll keep that
Jollychic have products with good quality, great fashion in a very nice value.
It's really very nice app! I ordered a lot of times and I'm going to order again thanks Jollychic
The email service is great but from quality of shoes I expected more
Very poor quality and returns at customer's expense----to China!
Good website for buying clothes and accessories. I like to use it.
Was kinda worried about how it would look, so cheap you know; turns out to be quite good indeed.
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improve our service.
Look forward to serving you again!...
Love shopping online here as they ship internationally for free(Order Over $69.00)!
All items is very good and satisfying. Im glad i found jollychic to order.
I applaud you on your website. Would definitely do business with again in the future!
The service is very excellent, arrived in record time
I was pleased with this great store. It satisfied my needs.
I love the site, they have great clothes and are relatively cheap compared other stores.
Product was shipped on time and exactly as represented.
Love their products, though wish the free shipping could be a bit faster!
Very quick and efficient! I've always received excellent service from it!
I will never order from this company again. Scandalous!
Greetings! Thanks for your order in our website. There are two shipping methods in our website, the express one and the standard one. Standard shipping may take a little long to arrive sometimes. We are so sorry for the troubles here. And may I have your order number or your account in our website first, so we can help you better? You can email to service@jollychic.com or contact with our 7*24 hours livechat. Look forward to your reply.
Best wishes!
Jollychic Customer Service Team
That was fast and easy i would shop at jollychic more often.
Products including tees, dresses, blouses, coats, sweaters, pants etc.
Our Lifeline
· We offer quality products; our deliveryis quick and precise;
· We optimize your shopping experience;
· We offer non-discriminatory prices to everyone, wherever in the world you are;
· We provide decent 24/7 customer service;
· We maximize your business potentials.
- Visit Website
- Shenzhen, Guangdong, China
- Edit business info
Business History
Manufacturers of apparel in China since 2008.We offer the latest fashion ingredients for those interested;
We partner with dozens of reputable import & export companies, warehousing & logistics companies and
After sales service provider from around the world. Better still, we have an elite team, who are truly capable,
Dedicated, and flexible and demonstrate unparalleled expertise on a daily basis.
We offer multi-lingual customer service, a sound set of internet system and advanced online marketing
Networks that caters to customers' need. We have a two-million customer base up to date.
As we consistently unlock new frontiers of overseas markets, tens of millions of consumers the world over
Have also benefited from our effort by simply making a purchase via our website, for apiece of reliable
Commodity and at a reasonable price of course.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings! Thanks for your order in our website. May I have your order number or your shipping address in our website so we can locate the order and help you better? Anything else needs help, please email to service@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team