eBay

Buygoneworldlimited UK item never arrived as shown in courier and Ebay own tracking. Waited 7 months for goods. Want my money back for non received goods.
Ebay case was closed for seller without checking tracking evidence, appeal of decision was closed by Ebay within 5min of launch. Seller fraudulent and Ebay helping him. Why? I want my money back for goods not received. Check tracking No.

Their money back guarantee is worthless. I purchased a part from one of their highest rated sellers and when it arrived it didn't fit my car. So I contacted the seller to return it and the seller told me to take it to any shipper I wanted to and get a tracking number and receipt for the cost of shipping it back to them and they would refund me the cost of the part and the shipping when they received the part at their facility. The part cost $44 and the shipping cost $102 so I thought it was kind of stupid of them to have me ship it back to them rather than just throwing it away.
Well I found out why they had me pay for the shipping it's because they had no intention of refunding me the shipping costs. And when I asked eBay to step in and help me they told me it was my fault for listening to the seller and following his instructions instead of reading all the policies that eBay has. But they could put the policy that buyers should "NEVER" pay for shipping in big letters everywhere, instead of telling the buyers to contact the obviously sneaky dishonest buyers for returns so they can take advantage of us. eBay claims you don't have to worry about getting taken advantage of that they guarantee your money is protected, well I'm calling a big BS on that. The seller that ripped me off is still doing business like usual ( lying and cheating his buyers) and eBay is still making money off of the dishonest sneaky sellers they rate so high.

After nine years of bidding and buying junk from them, suddenly I can't bid on their crap because I have a debit card!

As a longtime eBay seller, I'm shocked by how this platform treats honest sellers. One buyer opened 16 return cases against me. I provided proof of delivery, tracking numbers, and even received positive feedback from that buyer. Yet eBay refunded them for every item, without any investigation. Worse — they restricted my account mid-dispute, blocking me from responding. They then suspended my account permanently and are holding over $35,000 in earnings with no explanation. I've received nothing but canned replies and copy-paste policy references. EBay completely failed to protect me from buyer fraud. Their system favors buyers to an unreasonable extent and leaves sellers defenseless. This isn't just bad support — it's **systematic abuse**. I'm preparing a legal action and actively looking for other sellers with similar experiences to organize a class action lawsuit. If you've faced wrongful restrictions, withheld funds, or fake return scams, reach out. You are not alone. EBay must be held accountable.

Ebay, WTF has happened? It is absolutely impossible to search for clothing items because the advanced search IGNORES THE CHOICES I CHECK OFF. What makes this even more atrocious IS THAT YOU HAVE NO DIRECT LINE TO A HUMAN BEING IN THE USA TO HELP. YOU'VE FARMED OUT CALLS TO FOREIGN COUNTRIES AND AUTOMATED ASSISTANTS THAT OFFER NO SOLUTION. IT KEEPS GETTING WORSE AND WORSE AND ALL COMPLAINTS HAVE BEEN IGNORED. WTH ARE YOU TRYING TO ACCOMPLISH? LOSE CUSTOMERS? YOU ARE CONSCIOUSLY CHOOSING TO IGNORE YOUR CUSTOMERS. F U!

Ebay contradicts themselves with their lack of leadership. Our of control, lack of leadership. As a seller my business have been affected by their contradictions

Once again E-bay is disloyal to it's buyers and passing the buck
I contacted e-bay about an item I returned to the seller in Nevada. The seller agreed to refund me and asked for me to refund it. I did exactly that and all communication between the seller and myself was open to ebay. I sent the package back at my cost via Canada Post registered mail. The tracking proved it had been delivered. I called e-bay (Probably in the Philippines) and once again got lip service. I was told it was now between the seller and myself or I could take it up with my visa account provider. So much for e-bay standing up for its customers. They are a redundant company, pulling in all the profit and standing by it's sellers and not the buyers. BUYERS BEWARE - E-Bay is not a U.S.A. or U.K. Or Canadian company. It's operating off-shore using people and paying them peanuts.

I placed an order for six bottles of Neo Synephrine Extra Strength Nasal Spray on February 28,2025 and received a confirmation that I am attaching. However, the shipping address that appears is an address that I vacated on September 1,2020! I checked my address on eBay and it is correct. I am attaching a PDF containing both the confirmation of the order with an incorrect address and the address listed on ebay.com that is correct and up-to-date. I looked all over the eBay website to find a way to make contact and correct the address, but I don't find any way to do that on the site. I also am not seeing my order listed anywhere on the site even though I received a confirmation of Order #04-*******-*******, so I don't even know if anyone is doing anything about shipping at all. The eBay website displayed only Order #01-*******-******* for an order placed on February 2,2025 that was delivered to the correct address on February 5,2025; I think there was some confusion because they displayed this order instead of the one scheduled for delivery on March 6,2025, but no matter what they said or did, the delivery address remained incorrect with no change despite repeated attempts to notify eBay and to have the delivery address corrected. I will probably not receive an item that I need URGENTLY! I may have just lost the money that I paid and that my bank confirms that money was paid. Not providing a way to contact customer support is hardly a responsible way to manage a business, but it seems to me that the orders were mismanaged and shipping to a correct address clearly was not a priority. The complete story can be viewed at this URL: Fax about order from eBay never received
https://authorhouse.haus/41NHxf0 The documents tell the story very clearly.

I placed the order 22-*******-*******, with the seller Gtecobloom, the order was sent to Brazil and was returned by the Correios Post Office, I have the proof of return. I opened a dispute on the website, it was closed on the same day as resolved. I contacted the seller via eBay, he did not respond and eBay did not refund the amount of my order.

I have spent over 10 hours trying to return a cheap car set cover. Poor quality. I have a return label but EVERYTIME I click the link it is "unavailable" and eBay fault. However, It is not possible to return.
I have order and return item. THERE IS NO WAY TO REALLY contact and engage with eBay. Their "guarantee money back" is WORTHLESS.

The company failed to remove one false negative feedback comment written in caps that was clearly damaging my sales. They confirmed it was false. Additional proof was provided by the fact that I sold this returned item on their own site. They said later that I waited too long was their reason for not removing it when I notified them quickly. There clearly is no management that would allow a customer with 20 years of positive buying and selling to be damaged by one bad buyer. This company is on a path to failure.

Purchased a 'new' fitbit from- allyouwant001. The strap broke and the product refused to hold a charge within less than a month of usage, consistent with a well- used fitbit battery rather than a new one.Closer examination suggested the fitbit was NOT new. Complained to seller who refused return or refund. Complained to ebay, through their awfully convoluted complaints procedure, who responded that they ''didn't find the listing to be in violation of our policy''

I won auction order number ************** on eBay.com, but the seller turned out to be a fraud. EBay unjustly blocked my profile, preventing me from contacting the seller. After winning the auction, I waited for the tracking information, but it was never provided. Today, the order was marked as "Untracked" and closed. The seller ended the auction, deleted the item, and escaped eBay's policies. EBay failed to take any action during this process.

You can draw your own conclusions. Since I am blocked, if your account isn't, please report and leave spam feedback for the seller's account **boxman_823**, as this is their profile.

Dishonest vendors, an unlicensed business,If it were rated, I would give it a zero as I am unable to withdraw the money since they will not release it. Ponzi or pyramid schemes. Avoid at all costs. I recommend M e r s E Y h ip*c 0 m if you truly want your money back because, as an older, wiser person, I nearly went into debt but was able to receive over $24,000 back thanks to their team

The worst platform I ever used and the support dont know nothing to help to solve any issue! The day I was registered began all the problems, they couldnt since then verify my account, I just wanted to sell my own personal things, which i couldn't do, the buyers were found fast, they paid, but cuz of incompetence of the ebay support, ( i was calling and chatting) they saying all the time different things, they asked me some documents to approve my profle, which i sent them same time, but seems like it wasnt enough, i should wait first 2 weeks, after 3 and so on,,,.the time buyers as well were waiting for their orders, I couldnt send cuz i didnt know the resolution of all that, and done good, cuz at the end they didnt solve anything, I was obligated to cancel all the orders,and go away from this site, and you know what done ebay? Beside of huge comission they are taking, they wanted to charge me 77$ :)) ) for what? That i never sold nothing, is riduculous!

Keep modifying the app and it has become unusable. Wont let me list says wrong category you people DONT EVEN HAVE A CATEGORY FOR EARBUDS, your programmers are all STUPID!

The service has sunk to the bottom. I used to love using this auction, but now everything has become unbearable. Problems with shipments cannot be solved in your favor. I'm upset! There are many alternatives to this service now, and it's much easier to use them. Visually, the site looks the same as it did 20 years ago. It is a pity that the site has stopped developing.

Never received or got refund for my phone. After 2 promises of a refund with reference numbers only to be told I will not get a refund and the seller won't receive his parcel back. They screw buyer and seller. They are robotic and so uneducated working from some pit in a 3rd world country. Shop amazon.! Ebay will not be around much longer. Beware!

A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.

I bought an item that was obviously a scam and fraud. When trying to report it eBay would not accept my item ID number even though it is the number they sent to me on my email item description! I was stuck with money lost and eBay ignoring any attempt to report it.