I made a reservation through amoma for the grand pasha hotel in Kyrenia. However, after paying the money, I noticed that amoma received more than 170 TL from me. No matter how much I corresponded, they didn't care. Never shop from this site. They don't care about any customers after they get the Money. VERY BAD
Rezervation number: *******
Nice and easy to use website. Even the internet support over the phone was ok, but transparency gone when you are showing a price, saying that includes everything, but credit card fees of almost EUR10 appears only on the payment screen... Unlike in other sites, like booking. Com.
After much consideration, I went with this website for booking a hotel in NYC, so far everything has been smooth.
I did have a little trouble getting a hold of their customer service line, but if you wait they will eventually answer and are very nice.
I look forward to my stay this August.
Great value stay, lovely room, on suite & a really comfortable bed. Only one little thing, although very busy at breakfast it was noticeable how long it took for bacon etc to be replenished. Lucky for us that morning we were not in a rush to leave the hotel.
Everything is excellent. Very easy to book hotel and at very good price than others companies. Always have much more better prices and offers with discounts.
I use Amoma from long time for hotels around the world. Thank you
However the service at the Windsor Hotel has deteriorated considerably, Shower head fell off and nearly broke my foot, no apology received and the breakfast which used to be good is now hardly worth having, soggy bacon, stale eggs, no hash browns or mushrooms, cordial instead of fruit juice, poor selection of Sushi the list goes on. Will not stay there again *** max
Hi Paul R.,
We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at sitejabber@amoma.com. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
Very modern hotel near to Waterloo Station. Central London is within a comfortable walking distance. Helpful staff and good room facilities.
Breakfast exceeds expectations in terms of choices and quality.
Good location. Hotel exceeded expectations. Modern, well maintained, Very clean and very comfortable, good Breakfast. Only complaint was no gin in their bar! (If they are going to sell alcohol the range needs to be better.) This site offered best price too.
Did what it said on the label - but was somewhat concerned when received a phone call from them within minutes of booking offering a better price if we paid upfront. My concerns were not justified. All worked well.
Perfect location, quaint hotel with superb service from all of the staff. Excellent traditional foods and friendly servers in a beautifully appointed Dining room overlooking the water capped off our first night!
Great location in Brooklyn for shopping, getting to city. Easy Uber pick up. Room was nice, but needs some TLC, dirty carpet. Elevators were slow for the amount of floors and guests. I would stay there again.
Hi Sandra M.,
Thanks for sharing your feedback!
Your AMOMA.com team
We booked the Gran Hotel Cochabamba in Bolivia while attending my daughter's wedding. Beautiful place, wonderful breakfast, staff that spoke English as well as Spanish. Price was very reasonable. Could not have asked for more!
Booking provided fantastic value for money staying in this very iconic and brilliantly located hotel. Right next door to the Grand Opera House and opposite some really good pubs it is only a very short walk into the city centre.
Hi Del,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of utmost importance to us. Your feedback helps us to continue offering you and your fellow travellers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
Great hotel. Perfect location just 15 mins from the town centre with a fantastic private garden, large but simple rooms, extensive buffet breakfast and outstanding and friendly service where nothing is too much bother. The reception staff will recommend and call any restaurant or locale for you and guide you to the best experience in Bologna. I will come again.
Conveniently central, with surprisingly quiet and comfortable rooms, given its location.
The Thyme restaurant offers first class food at very reasonable prices.
The staff are all extremely pleasant, making the experience really enjoyable.
First time using amoma. Straight forward easy booking process. Email notifications sent immediate. Made special request after booking and this was acknowledged and done within minutes of being asked. Would highly recommend.
Hi Tina B.,
We strive to offer our customer with the most straightforward and hassle-free booking process and we are glad you could benefit from this.
We appreciate your recommendation and look forward to seeing you again on our website!
Best regards,
Your AMOMA.com team
UPDATE: following my review, I received an almost immediate response at Sitejabber, and my booking request was resolved within the next day. I also received a follow up call following that, which I greatly appreciate. I can now look forward to my vacation and hope there will be no issues at the hotel.
I have booked and paid for a room. Been trying to contact them since June for amendment of date. No reply to my multiple emails, no answer to my multiple calls. No rely on FB messenger either. Spend over SG$100 on phone call, was just put on hold by the recorded operator. I tried calling their hotline in Switzerland, France, Hong Kong and US, same result. I tried emailing them using multiple email addresses, same result. What a disappointment!
Hi Eliana,
We are sorry for the delay on our response!
Please note that we contacted you on 19/07/2017 by phone to resolve your matter. Feel free to reach out to us at support@amoma.com if you have any further questions about your booking.
Your Customer Support team
Excellent service and received an upgrade on arrival so really happy. Staff could not be faulted in all aspects of the service. Hotel very centrally located and nothing too much trouble. High quality furnishings and will definitely return.
First time user of Amoma - Booked hotel online - received voucher (slightly nervous that Amoma was 'missing' from header) - this was not a problem... I arrived at hotel - the booking was in place as they were expecting me.
Straightforward! - would certainly consider using again.
My room, location, and comfort with a good price was just what I wanted. I felt safe as well. Will go there again. Was surprised by the need for a security deposit. Didn't like the big picture of a woman's face taking up an entire wall. Senior traveler.
Answer: Hi Tina, Thank you for submitting your honest question! In the unlikely event of a confirmed booking becoming unavailable at short notice, we do everything in our means to relocate our customer to another hotel of the same or higher category. If the situation warrants financial compensation (e.g. A price difference), we apply it without delay and we offer continuous support for all other compensation requests prior to or post check-in. Of course, should you wish not to receive an alternative hotel in this situation, we can issue a full refund. Please feel free to reach out to us at support@amoma.com so that we can clarify your question. Your AMOMA.com Team
AMOMA.com has a rating of 3.7 stars from 2,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 441st among Travel Deals sites.
Hi Spas,
Thanks for your feedback!
We are pleased you enjoyed our service and you can now save time in the future by looking straight at our incredible offers.
We look forward to helping you find another unbeatable hotel deal for your next trip.
Kind regards,
Your AMOMA.com team