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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Yes I did order two type of biscuits from this firm.
Service： Yes I did order two type of biscuits from this firm.
Quality: on the product received wans fine, and the biscuit design was fine as well for the price...
The reason why I did order with them is that they where able to provide me with enough
Complete food product data to make an informed purchase unlike some other firms on host.
They where willing to sell and ship products in amounts that so called small businesses without
Warehouse/distribution centers can handle directly. (Door-to-door direct shipment with customs broker support).
There pricing for the two selected test order items where reasonable as well unlike other firms...
Would I likely order again with this firm, yes I will likely will.
I wished that they carried more none Wheat Gluten and Wheat Flour/Grain free products/goods...
Disadvantages: They don't have English and/or French Translations of the Ingredients list and
Nutrition data for all the products they carry so you might have to do some translating your self...
Some of there shipping cartons could use a inner protected liner on the top and bottom of the box
To stop internal packaging from getting damaged/leaking when being transported by a rough handling cargo company globally. But I did not have an issue with what I received...
That's about all
Appreciate the ability to leverage a platform full of amazing suppliers and products as I create a new company all on my own. My only wish would be for improved attributing on the site and within the suppliers site to find what I am looking for much quicker. Thanks!
Suivi parfait, merci. Il y a eu un peu de $#*!, à cause des douanes, mais j'ai été averti.
Minha experiência com o Alibaba foi muito positiva, especialmente por contar com a garantia do Trade Assurance, que trouxe mais segurança e confiança durante toda a compra.
Apesar de ter ocorrido um imprevisto no desembaraço alfandegário no meu país, o processo foi acompanhado com transparência. O fornecedor prestou total suporte, manteve uma comunicação clara e, graças ao Trade Assurance, tive a tranquilidade de saber que minha compra estava protegida.
Os produtos recebidos são de alta qualidade, resistentes e conforme o anunciado, e a encomenda chegou dentro do prazo acordado. A plataforma facilitou a negociação, o acompanhamento do pedido e a resolução de qualquer situação.
Recomendo o Alibaba, principalmente quando a compra é feita com Trade Assurance, pois oferece segurança, proteção ao comprador e confiabilidade.
The product did take a long time to arrive but came in excellent condition. At first, I was concerned about receiving my package, but it came fine. Thank you.
Incredibly nice designed mini pc that hides inside a beautiful speaker. Features include DDR5 memory and fast USB4 interface, 8/16 core processor and triple 4K monitor support. Excellent choice for home and office
This jump starter does exactly what I need it for. I've had it for a few months now and never regrets. Love it because its of high quality and therefore, I would buy again. I was very much impressed with customer service, keep up
This was my first time using Alibaba. The product arrived quickly, and the quality was excellent. I plan to use it again in the future.
"I have been sourcing lighting products from this company for several years now, and I cannot recommend them enough. The product quality is consistently excellent and meets our high standards every time.
What really sets them apart, however, is the service. Dealing with James and the rest of the team is always a pleasure. They are professional, responsive, and truly care about my business needs. We look forward to many more years of cooperation and future lighting purchases. If you need a reliable supplier, look no further."
La gestión por Alibaba de la compra en la plataforma garantiza que el producto sea tal como se ofrece en la plataforma, también, el producto es de calidad, y el envío es super rápido.
المنتج اصلي وكما فى الوصف والخدمه والشحن سريع هذا المورد ثقة انصح بالتعامل معه
Alibaba and the company I dealt with were very helpful. This was the second time I purchased from them.
Ordering online form Alibaba is customer friendly. I have no complaints at this time. The company is reliable and safe to use.
Ha sido un mundo nuevo Alibaba, y a la vez facil y rapido para buscar y hacer nuevos negocios.
Took a chance actually when i needed 25+ custom blinds for the house. But I was pleasantly surprised by the number of responses to my RFQ. Lot of good suppliers to work with, the site itself is easy to navigate and keeps me updated all aspect to the experience. Overall very satisfied with the purchase..
En Alibaba hay de todo lo necesario para el trabajo o la casa. Muy completa la pagina y segura para pagar.
Being my first time sourcing from China, i was 100% satisfied with the customer services received from this company.Next time, i will do business with them again and again.
I had an excellent experience with Yiwu Lvebo Daily Necessities Co., Ltd. and LVEBO. Communication was fast and clear, my order was processed professionally, and the products arrived on time and exactly as described. Everything was well-packaged, and I am very satisfied with the quality. I highly recommend them for reliable service and quality products.
I have been associated with Alibaba for a long time, and my overall experience has been very positive. The platform is reliable, well-organized, and helpful for doing business. I truly appreciate Alibaba for providing such a professional and trustworthy marketplace. Thank you, Alibaba.
From the very first interaction, the vendor was open, responsive, and genuinely invested in understanding our needs.
Overall, working with this vendor was a positive experience from start to finish, and I would confidently recommend them as a trusted and dependable partner.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members