WPMU DEV reviews
The customer service at WPMU Dev is top notch! Thank you for such wonderful service, and Kris on the Live Chat is the best!!! I LOVE THE NEW HOSTING SERVICE!
Worth its price tag, and the price tag is just for the support, most everything else they give for free!
I've been using WPMU for over 3 years now and I always get great service and support from the team, I would highly recommend them
These guys are like the SAS of WP,
If you've got a problem, if no one else can help, oh bugger . . . that's the A-Team, same difference.
Seriously these guys are the best at what they do, if you work with WP and don't have a premium account you are missing some of the best, feature rich in every way, support,plugins, advice, information and all things WP.
Give them a trial, you won't regret it.
Just wish I had come by this solution years ago! One of the truly must haves services! Free trial is a great idea and doesn't take long to work out that you should invest, as soon as you load the first site to the dashboard you see the power of what they can do.
Great Support of WPMU DEV. Friendly, helpful and professional guys.Also the plugins are really good. WPMU DEV pushed my complete wordpress game - I love it <3
I was working on PHP error for 2 hours and these guys found it in less than 5 mins. thanks so much Katya Tsihotska.
There is a boatload of plugins and features here, and it's well worth the money.
We've replaced multiple other licensed plugins with those from WPMU, found ways to save heaps of time and added so much value to all of our client's websites.
Their support is also amazing - live chat (normally only a few min wait), as well as forums and tickets.
It's not perfect, and they know that - which is why they're really actively developing new features based on requests... so if there is something you need one of their tools to do that it doesn't, ask! :-)
We so far have about 80 websites running Smush Pro, Hummingbird Pro and Defender Pro, as well as a dozen or so websites also running a half dozen misc plugins they offer - and we haven't even scratched the surface yet.
If you run a network of sites, if you manage a wide collection of client sites, if you're just sick of trying to find a decent plugin to do "that particular bit of functionality you're needing"... Get WPMU. It's worth every cent.
My Client site had developed a weird glitch that made the whole site unusable. WPMU DEV fixed that within minutes. Great people
Every year I renew my WPMUdev membership because of the great plugins they make, but also because they have AWESOME chat support. Their help desk chat team are wordpress experts and always go the extra mile to help us out. Such great service!
First of all, you can't beat 24/7 support! I mean true 24/7 chat tech support. I've been with WPMU DEV for several years now and they always go above and beyond! Great group of folks and a great asset of tools they're always working to improve.
Tip for consumers: Speak to them like human beings..because they are. They are willing to work with you and help you out. I've had support issues to billing issues at some point or the other - and each time they worked with me to make sure things were sorted out.
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The value is great, the service top notch! The support alone make the price worthwhile. I will be a customer for life!
the one company in the world with very goood support i like it to much
if you are a paid member or not you will get the best
can someone help me. my website https://hindish.com images are not showing after installing wp smushed.
So many great premium WordPress plugins that work well together, and very helpful and responsive support.
So far, amazing product and company! Very quick support and plugins are very good. Still on the free trial but I'm definitely going to buy as it'll make my life easier in the long run.
Even apart from all of their great plugins and themes, the team at WPMU Dev are the most helpful and supportive bunch I've ever had the pleasure of dealing with. Time and again they have gone above and beyond, even writing snippets of code for me when I've had an issue with someone else's plugin or theme! I know you can download their stuff from other sites, but the reason I stay with them is for the outstanding Wordpress support that I've never been able to find anywhere else. Well worth every penny!
I am quite new with WPMU DEV. But it feels I have been using their AMAZING tools and services like forever.
Fast support and comprehensive.
I am impressed so far!
There are two types of companies I write reviews about: the ones I love and the ones I hate. Give me an awful experience, and I'm going to talk about it. Give me a great experience, and I'll talk about it even more. Over the past few days, I've been all over the web looking for places to talk about WPMU DEV. Why? Because I would be lost without them. I balked at the price tag and was a sure I would cancel after the trial period (which I kept track of myself, by the way). Then I had a reason to really need the support; they are the only people I've ever come across who will literally do whatever's needed to get and keep me up and running.It became crystal clear that though they're not perfect - no one is - WPMU DEV would be worth the price even if it only included the support. Add the plugins (admittedly buggy at times, but hey, they're free, and I've paid for way worse), the themes, the Upfront editor, the Academy, and other perks, and it's a bargain. So I guess that makes me a "sock puppet." It's funny how people who give a bad review so often have to accuse the positive reviews of being fake. Stand by your experience, and I'll stand by mine without accusing you of being a plant for the competition.
WPMU DEV are thieves. Google around, you will find very many reports from real people (unlike the sock puppet accounts which praise them). Recently exposed for stealing the money of a company supporting a children's hospital. Avoid
I am very happy with the plugins of WPMU. The customer service is great. Every problem will be solved and they think customer centric. For that reason it is a great company to do business with. Unfortunately we are using another appointment plugin because of our point of sale, but we have used Appointments+ for 2-3 years.
Keep going guys!!
Zero notifications of trial period ending, so no courtesy. HUGE monthly payment not worth services rendered. No invoices or receipts sent upon payment. They basically hope you will forget you signed up for a trial so they can charge you until you notice. They will not send you anything to indicate that you are being billed monthly and they will NOT refund you, but will send you oodles of sales emails. Lockin artists with sub par plugins and services. Most of them had script conflicts with my existing basic setup. Nag screens constantly. Stay away.. no run away..
Tip for consumers: Don't give them your CC# unless you are good at remembering and create a reminder for yourself to cancel at the end of trial or you will be charged a hefty monthly fee because they will NOT remind you...
Been a paying customer of WPMUDEV for a few months now. As a beginner WP Developer and Agency, they have helped us so much with hours of input a month - support is always intelligent and patient - love you guys and gals!
Highly Recommended !!
Steve Jones - Start your Movement steve-jones.org
They are professional, and they have an incredible wp premium plugins, I believe if they can unit with elegant themes (divi) this will be a complete game changer for the php development history
Customer Questions & Answers
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Hey Errold, Please send all your questions to email@example.com and our staff will gladly look into them. Have a wonderful day!
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Hey! Please take a look at our Forminator here https://premium.wpmudev.org/project/forminator-pro/. Let us know if you have any additional questions and you can always contact us at firstname.lastname@example.org
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It can help, but you will need more than this. It is worth it just for the support that is not just limited to their products!
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About WPMU DEV (from the business)
We pride ourselves on our level of customer support and responsiveness to member requests. Your WordPress experience will never be the same.