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Wotoba
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website thubmnail of Wotoba
wotoba.com
California
1 review
3 helpful votes
Follow G V.
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This is one of the worst places to buy online. The quality of the items is cheap and they look nothing like the picture. It would be ok, since they are not very expensive but if you try to get help from them and reach customer service... good luck! I didn't get an item that showed as delivered and they made it impossible to get a reasonable solution. The other items I bought went straight to a donation center. A really bad experience!

Date of experience: May 4, 2020
Colorado
1 review
0 helpful votes
Follow P M.
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I placed an order for some really cute blouses and 2 dresses. When I finally received my order. It took weeks, nothing was as it was advertised and nothing fit. Trying to return the order has been a nightmare. I sent in my return information 4 times. The fourth time they finally replied that they are a company based in China and due to the prohibitive return cost, they will refund 15% of my purchase, In one e-mail exchange they said they would send a return shipping label but that hasn't happened either. Buyer Beware!

Date of experience: June 1, 2020
Pennsylvania
1 review
1 helpful vote
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HORRIBLE
May 31, 2020

Wotoba seems like it has the most cutest items! First off your order comes months later you can't reach anyone they keep sending you the same robotic email. The items are fake they take fake pictures of other sites and post them there items are super cheaply made! Do not buy!

Date of experience: May 31, 2020
Pennsylvania
1 review
2 helpful votes
Follow E G.
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The clothes are totally different from the pictures. They are cheap, ugly, see-through and so unwearable that I can't even donate them. The anklet was broken on arrival, too. This is a first ever for me to throw away clothes. Their return policy is as expensive as the clothes cost. Plus, it took 6 weeks for it all to arrive. STAY AWAY.

Date of experience: May 21, 2020
Florida
1 review
0 helpful votes
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FAKE AND SCAM 100%
June 29, 2020

NEVER NEVER NEVER order anything from this company. It is 100% a scam, they take your money and you never get the items. They keep sending fake tracking numbers. You will regret is if you order anything. I called PayPay which is how I paid and they have not replied with any assistance either., I think we boycott them too - I would not doubt if they are in on these scam companies themselves. I has two companies in the same month take my money and never produced the items. Paypal just keeps stalling also.

Date of experience: June 29, 2020
California
1 review
0 helpful votes
Follow bret g.
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The catalog pictures are all stolen, on the Wotoba site. They have no issue stealing copywrited material from genuine and authentic manufacturers. Wotoba will fill orders, that way there is a product shipped, tracking andthe order is fulfilled. Wotoba knows their items are junk, and will not refund, except when pressed, 15%. That is their business model. Deep discounts on junk, that in the end, is overpriced junk. Not sure why Paypal, or any credit card will allow orders processed with a history of fraud.

Date of experience: April 14, 2021
Michigan
1 review
0 helpful votes
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Never Received My Coat
September 11, 2020

I ordered a coat on 11/26/19 (order #WTA*******) and followed up with an email asking about its status
On 12/10/19. I was told order on the way. Sent 2 more emails - no coat. Today is 9-11-20 -- no coat!
Need I say more?

Date of experience: September 11, 2020
California
2 reviews
4 helpful votes
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Returns are so expensive to return cheap item, shipping is more than the product. Please report fraud at ic3.gov for US. Seller sells items not in stock. Waited 50 days no item but 1/2 order. Description and photo do not match item received.

Date of experience: December 25, 2019
Colorado
1 review
9 helpful votes
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It's a scam, don't buy
November 18, 2019

They steal pictures from regular websites like Sundance and then send you something completely different (terrible print on a cheap polyester material instead of advertised cotton embroidery) - from Dubai. They make it impossible to return it. I should have read the warnings before buying anything...

Date of experience: November 18, 2019
Indiana
1 review
3 helpful votes
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Poor quality
April 6, 2020

First- I placed my order in January and didn't receive it until April (after numerous emails)
Second - the quality is horrible! The pictures do not represent what I received!
Buyer beware I will never order from this place again!

Date of experience: April 6, 2020
Colorado
1 review
8 helpful votes
Follow Kathy G.
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Very flimsy cheap junk nothing like their pictures. Do not buy from them. Their customer service is horrible. One example is a hat I ordered. They don't admit it's nothing like the picture and insist I return it to China at my cost. I bet you could find that hat at a dollar store. See photos for the difference in what received vs ordered.

Date of experience: January 17, 2020
California
1 review
3 helpful votes
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Where do I start. First, my partial order arrived nearly 2 months after I ordered. Never got through to anyone from customer service. The partial order was a train wreck. My 13-year old daughter would have done a better job sewing. Very cheap quality. Never again.

Date of experience: March 26, 2020
Texas
1 review
17 helpful votes
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Lydia C. Hou. Tx.
December 29, 2019

Well, what can I say that hasn't already been said! They are not worthy of a star! Their products are "Disgusting". I recommend that we file a report with the Authorities that can take these guys down. I am reaching out to the Federal Trade Commission and whomever else I have to, to see this through. I will also post their disgusting website fraudulent on Facebook. These people have me pissed!

Date of experience: December 29, 2019
Georgia
1 review
4 helpful votes
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Cheap Worthless Crap
December 31, 2019

I should have read the other reviews first. I am colossally disappointed in the quality. The photos are extremely deceptive. The shoes they sent are absolute garbage. There is no padding in the shoe interior and the soles are paper thin. I don't know what kind of leather they are supposed to be but it looks fake. And the SMELL! They smell very strong of chemicals. I'm afraid of getting a rash from the toxins or worse.
The blouse is made of a very thin polyester that feels like sand paper. I haven't even gotten my entire order. They seem to be sending one or two items at a time so it makes if much harder to track your purchases.

I tried to get information to return the products and was told I would have to ship them to China. So I checked the shipping charges. It would cost twice my entire order to send just one product back.

I wish I had never ordered this crap.

+1
Date of experience: December 31, 2019
Missouri
1 review
0 helpful votes
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BIG TIME SCAM
June 18, 2020

I purchased a green tee shirt with a blue dragonfly on the front. After almost two months of waiting the purchase finally arrived. Sadly, it was the most disgusting purchase I have ever made - the bottom edge of the shirt as well as the sleeves were raw edges with no hem to protect the raw edges. A very poor job and decision to deliver to customers unfinished work. Do not purchase from Wotoba - it is indeed a SCAM - BIG TIME SCAM!

Date of experience: June 18, 2020
Colorado
1 review
10 helpful votes
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BUYER BEWARE
November 10, 2019

Do not waste your money. You will not get the item you ordered. The design and materials will be different and cheap.
I ordered a felted scarf with felted leaves sewn on it for my mom. You can see from the pics that is clearly is not what they posted on their website.
Simply a waste of money.

Also, all the reviews are 5 stars because real people can't post reviews on their site.

Date of experience: November 10, 2019
Texas
1 review
9 helpful votes
Follow Carol H.
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I ordered about 12 items in early October and so far have only received 3 things which are horrible. I keep writing them to find out when the remainder of my order will arrive and get tracking numbers that don't exist.

Date of experience: November 12, 2019
Canada
1 review
6 helpful votes
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After many attempts to return order I have given up. Perhaps my donation to textile recycling will help. These clothes are not at all what is advertised. Poor quality and zero customer service. They deserve no stars at all!

Date of experience: November 16, 2019
Wisconsin
1 review
7 helpful votes
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I totally agree with the other unfortunate victims who purchased from this unethical business. Yes, they are scam artists. I ordered some women's leather booties and waited SEVERALLY weeks for them with no update. When they finally arrived they were several sizes too large, as their size chart is totally inaccurate! They refuse to admit
This, and will not send me a prepaid return label. What an incredibly shady operation! Unfortunately, because they are foreign based I doubt that they can be stopped from continuing to scam unsuspecting customers. Wish you had read these reviews before I ordered from this despicable business! This business deserves a sub zero rating.

Date of experience: October 31, 2019
California
1 review
3 helpful votes
Follow Joeline W.
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When part of my merchandise did not arrive, despite them saying it was delivered, I received no product and no money back. That, my friends, is known as a rip off. This outfit won; t tell you it's shipping everything from CHINA and the quality is negative 10. Scam is too polite a word for this company.

Date of experience: December 27, 2019

Overview

Wotoba has a rating of 1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wotoba most frequently mention customer service, credit card and return policy. Wotoba ranks 150th among Plus Size sites.

service
7
value
7
shipping
6
returns
6
quality
6