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Wotoba
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WotobaReviews 153

1.0
wotoba.com

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Wotoba Reviews Summary

Wotoba has a rating of 1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wotoba most frequently mention customer service, credit card and return policy. Wotoba ranks 148th among Plus Size sites.

service
7
value
7
shipping
6
returns
6
quality
6

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California
1 review
0 helpful votes
Follow Ki W.
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And it was really painful because I have a TINY income due to disability, and my elderly mother had sent me that sum for my birthday in 2020. I ordered from Wotoba's beautiful looking website photos and received PURE CRAP, just unrecognizable, in the mail... and about 10 weeks later. I literally had to throw it all away; could not even donate it to a thrift shop. I mean, WOW. I contacted Wotoba and they had ZERO help in response, and certainly NOT the return and refund I COMPLETELY DESERVED & NEEDED. DO NOT SHOP FROM THIS COMPANY. VERY sad for their workers, too.

Date of experience: March 8, 2022
Texas
1 review
0 helpful votes
Follow Teal P.
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Short but CLEAR:

Do not purchase from this company:

-Products are the poorest quality I've ever seen
-Customer service is basically nonexistent
-Distribution center in CHINA= impossible return situation

Hope this is helpful and CLEAR enough :)

Date of experience: July 22, 2021
France
1 review
0 helpful votes
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WARNING! I received the products 1 month later with very very bad quality! Please see the photos attached

+2
Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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The catalog pictures are all stolen, on the Wotoba site. They have no issue stealing copywrited material from genuine and authentic manufacturers. Wotoba will fill orders, that way there is a product shipped, tracking andthe order is fulfilled. Wotoba knows their items are junk, and will not refund, except when pressed, 15%. That is their business model. Deep discounts on junk, that in the end, is overpriced junk. Not sure why Paypal, or any credit card will allow orders processed with a history of fraud.

Date of experience: April 14, 2021
Minnesota
1 review
0 helpful votes
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I have tried to receive my items for over a year. No reply to my many emails. But the Bible says they will reap what they sow. I will let Jehovah God bring judgement upon them in full.

Date of experience: October 9, 2020
Michigan
1 review
0 helpful votes
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Never Received My Coat
September 11, 2020

I ordered a coat on 11/26/19 (order #WTA*******) and followed up with an email asking about its status
On 12/10/19. I was told order on the way. Sent 2 more emails - no coat. Today is 9-11-20 -- no coat!
Need I say more?

Date of experience: September 11, 2020
North Carolina
3 reviews
7 helpful votes
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Worse Company Ever
July 28, 2020

First my bag arrived late July after ordering May 5th. The bag had a rip in it. My necklace was broke and I went ahead and fixed it myself. The silver hoops need ear rings backs because they kept falling out of my ears. The gold ear rings I got, the clasp was so tight I couldn't get them in the back hoop to wear them. The fabrics are cheap and sizing is all over the board. Two of the dresses are tight in the chest an one is way too long and drags the ground. The other dress actually fits. I'm a medium in most everything and am 5'7. So I love long. I'm tripping on this dress. One pair of pants was huge and the other was cut horrible and so tight in the waist I couldn't breath. Then they were huge in the hips! Those I'm giving away. The two t-shirts shrunk down to nothing and they were perfect when I put them on. STAY AWAY from this company. They're the classic example of too good to be true! I'm with the person that said she will never buy from companies on Facebook again. I would love to add photos of all the garbage I paid for. My photo is the dress with 3" of additional fabric And is cut tight at the top and so odd that there isn't a bra out there you could wear this with. Walking up and down stairs is scary. Lastly ladies, do not be fooled by the photos on the website. The clothes do not look anything like them. I could send this stuff back but I probably will never see my money or it will take 6 months to get that. My advise, make sure your orders are coming directly from China, research every company you purchase from that is not a known company and RUN if they are coming from China! Oh look I can add more photos

+2
Date of experience: July 28, 2020
Florida
1 review
0 helpful votes
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FAKE AND SCAM 100%
June 29, 2020

NEVER NEVER NEVER order anything from this company. It is 100% a scam, they take your money and you never get the items. They keep sending fake tracking numbers. You will regret is if you order anything. I called PayPay which is how I paid and they have not replied with any assistance either., I think we boycott them too - I would not doubt if they are in on these scam companies themselves. I has two companies in the same month take my money and never produced the items. Paypal just keeps stalling also.

Date of experience: June 29, 2020
Colorado
3 reviews
1 helpful vote
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The items looked good online-- but in reality they are VERY UGLY! POOR, POOR, POOR Quality! Unable to return!

Date of experience: June 22, 2020
Missouri
1 review
0 helpful votes
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BIG TIME SCAM
June 18, 2020

I purchased a green tee shirt with a blue dragonfly on the front. After almost two months of waiting the purchase finally arrived. Sadly, it was the most disgusting purchase I have ever made - the bottom edge of the shirt as well as the sleeves were raw edges with no hem to protect the raw edges. A very poor job and decision to deliver to customers unfinished work. Do not purchase from Wotoba - it is indeed a SCAM - BIG TIME SCAM!

Date of experience: June 18, 2020
California
1 review
0 helpful votes
Follow Andrea O.
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I ordered from these scammers in April and still haven't received a darn thing, sent them many Emails, and all I got was a bogus tracking number that doesn't even exist with Usps, I wished I would have read these accurate reviews before I ordered anything, but I guess what I got out of this was a lesson learned...

Date of experience: June 16, 2020
Colorado
1 review
0 helpful votes
Follow P M.
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I placed an order for some really cute blouses and 2 dresses. When I finally received my order. It took weeks, nothing was as it was advertised and nothing fit. Trying to return the order has been a nightmare. I sent in my return information 4 times. The fourth time they finally replied that they are a company based in China and due to the prohibitive return cost, they will refund 15% of my purchase, In one e-mail exchange they said they would send a return shipping label but that hasn't happened either. Buyer Beware!

Date of experience: June 1, 2020
Pennsylvania
1 review
1 helpful vote
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HORRIBLE
May 31, 2020

Wotoba seems like it has the most cutest items! First off your order comes months later you can't reach anyone they keep sending you the same robotic email. The items are fake they take fake pictures of other sites and post them there items are super cheaply made! Do not buy!

Date of experience: May 31, 2020
Colorado
1 review
0 helpful votes
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Never received my order. No response to inquiry. No follow through to arrival of order. I guess I will lose my purchase money. Stay away from this site.

Date of experience: May 23, 2020
Pennsylvania
1 review
2 helpful votes
Follow E G.
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The clothes are totally different from the pictures. They are cheap, ugly, see-through and so unwearable that I can't even donate them. The anklet was broken on arrival, too. This is a first ever for me to throw away clothes. Their return policy is as expensive as the clothes cost. Plus, it took 6 weeks for it all to arrive. STAY AWAY.

Date of experience: May 21, 2020
Texas
2 reviews
0 helpful votes
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I order nearly $100 worth of items on April 4th and still have note received all the items. I keep emailing and inquiring where my order is, where is my tracking number, and they just send me a auto return email saying the same thing each time. I wish I could have seen the reviews before ordering. Never again, DO NOT ORDER FROM THIS COMPANY!

Date of experience: May 17, 2020
Georgia
1 review
0 helpful votes
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Stay away
May 13, 2020

You won't get what you ordered on time, maybe never, it won't be the color you ordered if it does arrive, and you can't return it. Just a wonderful company. I believe they are criminals.

Date of experience: May 13, 2020
Lucy G.
Arizona
2 reviews
0 helpful votes
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Cheap, ugly dress!!!!!!!!!!!!!!!!!!!!!!!!! I would give negative stars but in order to write a review I had to rate one star.

Date of experience: May 10, 2020
Colorado
1 review
3 helpful votes
Follow G V.
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This is one of the worst places to buy online. The quality of the items is cheap and they look nothing like the picture. It would be ok, since they are not very expensive but if you try to get help from them and reach customer service... good luck! I didn't get an item that showed as delivered and they made it impossible to get a reasonable solution. The other items I bought went straight to a donation center. A really bad experience!

Date of experience: May 4, 2020
Oregon
1 review
0 helpful votes
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DO NOT TRUST THEM. IT'S A SCAM WEBSITE
Delivered a clothing item was NOT what was pictured. It looked like a lovely thick wool but was actually a cheap cotton. I threw it away. DO NOT TRUST THEM. IT'S A SCAM WEBSITE.

Date of experience: April 13, 2020