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Wotoba has a rating of 1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wotoba most frequently mention customer service, credit card and return policy. Wotoba ranks 148th among Plus Size sites.
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And it was really painful because I have a TINY income due to disability, and my elderly mother had sent me that sum for my birthday in 2020. I ordered from Wotoba's beautiful looking website photos and received PURE CRAP, just unrecognizable, in the mail... and about 10 weeks later. I literally had to throw it all away; could not even donate it to a thrift shop. I mean, WOW. I contacted Wotoba and they had ZERO help in response, and certainly NOT the return and refund I COMPLETELY DESERVED & NEEDED. DO NOT SHOP FROM THIS COMPANY. VERY sad for their workers, too.
Short but CLEAR:
Do not purchase from this company:
-Products are the poorest quality I've ever seen
-Customer service is basically nonexistent
-Distribution center in CHINA= impossible return situation
Hope this is helpful and CLEAR enough :)
WARNING! I received the products 1 month later with very very bad quality! Please see the photos attached
The catalog pictures are all stolen, on the Wotoba site. They have no issue stealing copywrited material from genuine and authentic manufacturers. Wotoba will fill orders, that way there is a product shipped, tracking andthe order is fulfilled. Wotoba knows their items are junk, and will not refund, except when pressed, 15%. That is their business model. Deep discounts on junk, that in the end, is overpriced junk. Not sure why Paypal, or any credit card will allow orders processed with a history of fraud.
I have tried to receive my items for over a year. No reply to my many emails. But the Bible says they will reap what they sow. I will let Jehovah God bring judgement upon them in full.
I ordered a coat on 11/26/19 (order #WTA*******) and followed up with an email asking about its status
On 12/10/19. I was told order on the way. Sent 2 more emails - no coat. Today is 9-11-20 -- no coat!
Need I say more?
First my bag arrived late July after ordering May 5th. The bag had a rip in it. My necklace was broke and I went ahead and fixed it myself. The silver hoops need ear rings backs because they kept falling out of my ears. The gold ear rings I got, the clasp was so tight I couldn't get them in the back hoop to wear them. The fabrics are cheap and sizing is all over the board. Two of the dresses are tight in the chest an one is way too long and drags the ground. The other dress actually fits. I'm a medium in most everything and am 5'7. So I love long. I'm tripping on this dress. One pair of pants was huge and the other was cut horrible and so tight in the waist I couldn't breath. Then they were huge in the hips! Those I'm giving away. The two t-shirts shrunk down to nothing and they were perfect when I put them on. STAY AWAY from this company. They're the classic example of too good to be true! I'm with the person that said she will never buy from companies on Facebook again. I would love to add photos of all the garbage I paid for. My photo is the dress with 3" of additional fabric And is cut tight at the top and so odd that there isn't a bra out there you could wear this with. Walking up and down stairs is scary. Lastly ladies, do not be fooled by the photos on the website. The clothes do not look anything like them. I could send this stuff back but I probably will never see my money or it will take 6 months to get that. My advise, make sure your orders are coming directly from China, research every company you purchase from that is not a known company and RUN if they are coming from China! Oh look I can add more photos
NEVER NEVER NEVER order anything from this company. It is 100% a scam, they take your money and you never get the items. They keep sending fake tracking numbers. You will regret is if you order anything. I called PayPay which is how I paid and they have not replied with any assistance either., I think we boycott them too - I would not doubt if they are in on these scam companies themselves. I has two companies in the same month take my money and never produced the items. Paypal just keeps stalling also.
The items looked good online-- but in reality they are VERY UGLY! POOR, POOR, POOR Quality! Unable to return!
I purchased a green tee shirt with a blue dragonfly on the front. After almost two months of waiting the purchase finally arrived. Sadly, it was the most disgusting purchase I have ever made - the bottom edge of the shirt as well as the sleeves were raw edges with no hem to protect the raw edges. A very poor job and decision to deliver to customers unfinished work. Do not purchase from Wotoba - it is indeed a SCAM - BIG TIME SCAM!
I ordered from these scammers in April and still haven't received a darn thing, sent them many Emails, and all I got was a bogus tracking number that doesn't even exist with Usps, I wished I would have read these accurate reviews before I ordered anything, but I guess what I got out of this was a lesson learned...
I placed an order for some really cute blouses and 2 dresses. When I finally received my order. It took weeks, nothing was as it was advertised and nothing fit. Trying to return the order has been a nightmare. I sent in my return information 4 times. The fourth time they finally replied that they are a company based in China and due to the prohibitive return cost, they will refund 15% of my purchase, In one e-mail exchange they said they would send a return shipping label but that hasn't happened either. Buyer Beware!
Wotoba seems like it has the most cutest items! First off your order comes months later you can't reach anyone they keep sending you the same robotic email. The items are fake they take fake pictures of other sites and post them there items are super cheaply made! Do not buy!
Never received my order. No response to inquiry. No follow through to arrival of order. I guess I will lose my purchase money. Stay away from this site.
The clothes are totally different from the pictures. They are cheap, ugly, see-through and so unwearable that I can't even donate them. The anklet was broken on arrival, too. This is a first ever for me to throw away clothes. Their return policy is as expensive as the clothes cost. Plus, it took 6 weeks for it all to arrive. STAY AWAY.
I order nearly $100 worth of items on April 4th and still have note received all the items. I keep emailing and inquiring where my order is, where is my tracking number, and they just send me a auto return email saying the same thing each time. I wish I could have seen the reviews before ordering. Never again, DO NOT ORDER FROM THIS COMPANY!
You won't get what you ordered on time, maybe never, it won't be the color you ordered if it does arrive, and you can't return it. Just a wonderful company. I believe they are criminals.
Cheap, ugly dress!!!!!!!!!!!!!!!!!!!!!!!!! I would give negative stars but in order to write a review I had to rate one star.
This is one of the worst places to buy online. The quality of the items is cheap and they look nothing like the picture. It would be ok, since they are not very expensive but if you try to get help from them and reach customer service... good luck! I didn't get an item that showed as delivered and they made it impossible to get a reasonable solution. The other items I bought went straight to a donation center. A really bad experience!
DO NOT TRUST THEM. IT'S A SCAM WEBSITE
Delivered a clothing item was NOT what was pictured. It looked like a lovely thick wool but was actually a cheap cotton. I threw it away. DO NOT TRUST THEM. IT'S A SCAM WEBSITE.
Answer: In my opinion Wotoba is a SCAM. I am getting the run around because I want to return the 2 items I received out of the 5 I ordered and I want to cancel the order on the 3 I did not receive.
Answer: SCAM ALERT! I would have given this company NO stars if I could! This is the worst company I have ever dealt with. The clothing looks so nice, but when you receive it, it is the cheapest items that look NOTHING like what you ordered. They REFUSE to answer my emails! Then they finally answer but say, owe, it is over the 7 days you have to notify us of a defect. If they had answered my numerous emails it wouldn't have been! Then the purse I ordered had NO purse handle, they refused to refund me or take the item back. The scarf I ordered had a large tear in it & the didn't consider this a defect! This company is pathetic! I lost over $100. It is a shame! I even refused one of the items so it was returned to them. They still have as of yet refunded me for it! I have never written a review on any company but feel I must with this pathetic SCAM of a so called company!
Answer: Plus sizes that are very small. My 3x sweater wouldn't fit my mom, a size 14.
Answer: With their difficult and expensive returns to China, I think they probably make their money on first time customers, knowing they won't get repeat business.
Answer: Good luck! You'll have to pay the postage to China or they may offer a big %15 refund.
Answer: YESSSSS false descriptions if what is pictured and description- poor craftsmanship.