Short but CLEAR:
Do not purchase from this company:
-Products are the poorest quality I've ever seen
-Customer service is basically nonexistent
-Distribution center in CHINA= impossible return situation
Hope this is helpful and CLEAR enough :)
When you decide you are going to return their garbage clothing, they will refuse to send you the address where to return them. Have been emailing for days back & forth with someone named Amelia but still no address or return shipping label, $200.55 worth of rip off. I wish I would have seen these reviews sooner. Never again! Big time scam!
I ordered 3 dresses. The site used designer pics but sent thin poly material instead of anything like the pics. Call me a fool---the chinese have invaded our country, but not with tanks and guns, instead, a new way to take our money--pics of good clothes, but sending us cheap crap that is so bad I have never seen anything like it in a store. Hope someone learns from my $82 mistake.
The clothes are nothing like the pictures. This is a scam. Stay away! And they say you can cancel within 24 hours, but when I tried to cancel, they said the product was already sent. That's just crazy. Well, the product arrived, and instead of being a medium-weight coat, it was a little thin thing with a bit of a fleece lining. Not at all what the picture looked like or the ad copy that described it as a winter coat. It's a light "jacket," if anything. Stay away from this place.
This company advertises in Facebook and uses images stolen from elsewhere online. The items are beautiful and Bohemian style, and in the photos the quality looks great for the price. If you get suckered in to ordering, you will get a cheap screen printed copy on low cost materials. Not worth your time OR money! Beware that they use other company names with the same stolen photos. I've blocked and reported them dozens of times to Facebook to no avail. I'm done ordering anything from a Facebook ad!
This company is an online scam. I never received one item, and every time I wrote to them about it they sent me a stock response saying they "needed more information." The two items I did receive were plus size, which I did not order, and one was a different fabric altogether. Stay away!
Hideous, 2 mo late and then when I had Paypal protest, they sent it, way after Christmas and the BD I got it for. Horrible company, wish I had not trusted a Chinese company. It is different from buying Chinese clothes, etc., which we are forced to do. I will only buy from an American company that may vet the product first. So when the PO said it was delivered, Paypal dropped the dispute and the company got my money! They're a scam. I am afraid to open the package since my relative is sensitive to chemicals and mold.
Betty P.
Will never order from this company again and will tell everyone I know to beware. I ordered a coat on 12-2-19 as a Christmas gift and it was supposed to be 20 days for it to arrive and I still have not gotten it. I've emailed a few times and received an answer that it would be shipped soon. Once I said I no longer wanted the item and would like a refund I've had no response. I order thru PayPal so will also file a complaint with them and see if I can get my money back.
DO NOT ORDER! They will send you some junk that looks like it was handmade in a sweatshop. You will never get your money back or be able to return the junk! These are the items I received. Nothing like the items advertised.
This is a crooked company. Their measurement chart bears no resemblence to what they sent. They sent me a grease-stained shirt (damaged in manufacture). They would not refund my purchase price. They will cheat you any way they can. They did not send one of my ordered items. It took me 2 months I'd hounding them to finally get a refund for that one thin that I never received. They are happy to rob you if you let them. They don't count on individuals pushing them hard and going after them on PayPal
Cheep falling apart printed items not even same cut or design on material like you use for costumes. Not real fabric. The company expects you to pay return shipping. I am a private consumer, not a business. These items are from China and are a printed copy of an original garmet that is designer or art design with leathers and felts. The prices are reflective of a higher priced garmet as shown on their website. A complete rip off.
I ordered 2 scarves and a shirt 27 days ago. Returns are available only under 30 days. The shirt has not arrived, the scarf has not been mailed. I have emailed service and get no response.
The scarf online picture showed a textured, embroidered, 3D look scarf with bright colors. The scarf I received was cheap material, a cheap print, with dull colors.
BUYER BEWARE!
Better to buy from Chinese companies on Amazon where there is accountability and the sellers will be penalized for false advertising, sleazy ethics, and poor service.
Very disappointed. The picture looked like it was a woven product. Paid $50.00 US plus shipping. All it is, is a picture printed on fuzzy fabric. Probably not worth more than $10.00. I won't be ordering from this site again and will tell everyone I meet about it. Won't try returning it. Not worth the effort. Will try reselling it at a garage sale or market. Maybe I will get some of my money back.
Looking at the pictures all of you posted to see that you get nothing of whats shown is crazy they are even allowed to be open! I am disgusted. So Happy I came here and read the reviews! If your reading this... take time to look at the photos posted of what you actually get which is not embroidered felt, its cheap polyester, silky print... compared to the photos they post on their website... omg... CRAZY! So ugly!
Definitely be wary of this company. Even though their website does not say so, all of the items come from China.The website boasts fast and easy return. It took many weeks and multiple emails to get return label. Then they state all items need to be returned to China.The cost from the post office to return items to China was $60 with no insurance. Bottom line is that if you purchase from them, the sale is final no returns. All items purchased were of poor quality and sizing.
Ordered a sweater and after 1 month had not received it. Tracking info is totally bogus and when I emailed them, they said item is in transit and had been shipped. Then I Googled reviews and found that they steal photos and sizes are way off and material is shoddy. I called my CC company and they refunded my $. Don't bother to TRY and return anything, that won't happen. Report them and contact your CC comp.
Total scam, garbage quality, pictures and products are completely different, refunds are a big headache, even when you cancel your order within a designated time, and the returns has to be shipped back to China at your own expense.
I ordered a sweater and when it arrived, after 5 weeks, it was not what they were showing on their website. They would not pay to ship it back and offered me 15% of my purchase; this was clearly their fault... do NOT order anything from this company... their sizes are really screwed up. If you order a dress that is supposed to be a maxi, I ordered an XL, it was a shirt, not a dress and the lightweight cover up that came with it; was super tight on the arms. Nothing I have ordered here is worth purchasing.
I order nearly $100 worth of items on April 4th and still have note received all the items. I keep emailing and inquiring where my order is, where is my tracking number, and they just send me a auto return email saying the same thing each time. I wish I could have seen the reviews before ordering. Never again, DO NOT ORDER FROM THIS COMPANY!
You will get nothing close to the picture they show! The pictures they are using are from the different products! Your items will not be anything close to the picture. Do not wast money! They are not very careful following the orders. After 2 months I'm still waiting for 2 out of 4 Items and the one I got is just a waste. After all there is no surprises, for that kind of prices you can't get anything of good quality!
Answer: In my opinion Wotoba is a SCAM. I am getting the run around because I want to return the 2 items I received out of the 5 I ordered and I want to cancel the order on the 3 I did not receive.
Answer: SCAM ALERT! I would have given this company NO stars if I could! This is the worst company I have ever dealt with. The clothing looks so nice, but when you receive it, it is the cheapest items that look NOTHING like what you ordered. They REFUSE to answer my emails! Then they finally answer but say, owe, it is over the 7 days you have to notify us of a defect. If they had answered my numerous emails it wouldn't have been! Then the purse I ordered had NO purse handle, they refused to refund me or take the item back. The scarf I ordered had a large tear in it & the didn't consider this a defect! This company is pathetic! I lost over $100. It is a shame! I even refused one of the items so it was returned to them. They still have as of yet refunded me for it! I have never written a review on any company but feel I must with this pathetic SCAM of a so called company!
Answer: Plus sizes that are very small. My 3x sweater wouldn't fit my mom, a size 14.
Answer: With their difficult and expensive returns to China, I think they probably make their money on first time customers, knowing they won't get repeat business.
Answer: Good luck! You'll have to pay the postage to China or they may offer a big %15 refund.
Answer: YESSSSS false descriptions if what is pictured and description- poor craftsmanship.
Wotoba has a rating of 1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wotoba most frequently mention customer service, credit card and return policy. Wotoba ranks 150th among Plus Size sites.