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Wotoba
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website thubmnail of Wotoba
wotoba.com
California
3 reviews
12 helpful votes
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Worst Company Ever
November 13, 2019

Do not believe the positive reviews on this website. Unfortunately I did not see the real reveiws before I order from them. To say I was shocked at the junk I received would be an understatement. Not even close to what the pictures look like. Just a super cheap knock off. Read the reviews on Google for a true description of this company. They say you can return an item with no problem, what a joke there is no returning anything to them. Buyer beware!

Date of experience: November 13, 2019
New York
3 reviews
1 helpful vote
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They charged my account on 1/30/2020, the day that I placed my order - that should have been a tip off as that is NOT a normal business practice. By 3/7/2020 (today) I had not received the order and wrote to demand a full refund since I could not know 1 day after I placed the order that it would take over 5 weeks not to get my shoes so their refund policy could not apply. I have correspondence from them that they send me a tracking email when the order shipped. I never received the email, therefore, the order has not shipped. Since the point of origin is China who knows when it would ship. I'll see how this works out. Wish me luck, please!

Date of experience: March 7, 2020
Raquel E.
California
2 reviews
2 helpful votes
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I wish I had read the reviews, but I was a sucker for believing the quality of the products. (they look so beautiful). If it is jewelry like bracelets or earrings are ok, cheap but ok. For clothing I agree with the rest of the people, nothing like the pictures and not friendly return policy. On the plus side, this company made me smarter for other line shopping. Too bad they can only get so much when they could have had a lot of business. This company is really the Christmas Grinch.

Date of experience: December 27, 2019
New York
1 review
0 helpful votes
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DON'T order!. Orders ship late, separately, quality is hideous & NOT like pictured, from Dubai, returns are a cost to you and will be more and will cost more than you paid. This Comp. Is a very poor representation of their country.

Date of experience: December 8, 2019
Michigan
1 review
4 helpful votes
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I am still waiting for an item ordered over a month ago. Each of the 4 items that did ship were shipped individually and the items were not as pictured and the coat was the wrong size. I have requested a full refund on 2 items and the best they would do was a 25% refund and I get to keep the cheap clothes. Normally I buy my clothing in stores but I fell for advertising I saw on Instagram for this company since the clothes looked great and were reasonably priced. Don't be a victim of Wotoba's false advertising like I was.

Date of experience: January 4, 2020
Maryland
2 reviews
8 helpful votes
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Most everything in the ads looks really good but WARNING - what you see is NOT what you get! Do not buy from any of these Chinese companies - they all seem to be connected. The fabrics and colors are nowhere near what you would expect - odd and cheap looking. Returns are difficult and the time limit begins from the day the items were shipped to you which is close to the time you are allowed. I could say a lot more but mainly I hope others take these warnings seriously!

Date of experience: October 26, 2019
Pennsylvania
1 review
8 helpful votes
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ZERO Star
November 22, 2019

Warning! Don't ever buy anything from this web site "Wotoba.com". The quality is horrible and so the styles... nothing look like in the picture or described. I ordered three items, they shipped only two items with poor material, style is not the same, color is definitely nothing like it shows on the website. There is one item left, every time I check the order status, I get the same message "Preparing for shipment" and it has been two months, I still get the same message.
I contacted them and requested the refund for that item, still no respond yet.
Just save your time and money and energy, don't buy anything from them. Very upsetting!

Date of experience: November 22, 2019
California
1 review
2 helpful votes
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Fraud!
February 14, 2020

Nothing I received was nice, and three items weren't even what I ordered and they were so ugly! They took a couple of months to even get here. There customer service sucks and the quality is crap! They are deceiving in what they are selling. Don't buy from them. Cost me $75. Of crap! That I will just throw away.

Date of experience: February 14, 2020
Oklahoma
2 reviews
14 helpful votes
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DISHONEST
December 11, 2019

Sent an item with a big stain in the middle and then took two weeks to work out a return. Once they did they wanted me to ship back to China even though the item came from California. They kept wanting me to keep the item for a partial refund... first 15%, I said no, then 25%, I said no, then 30% and so on and so forth. Never did get the refund. Do not waste your money!

Date of experience: December 11, 2019
Spain
1 review
4 helpful votes
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Rip-off scam artists
October 31, 2019

Worst company ever. Their photos of the products are stolen from other legit sites and when the clothes arrive they are nothing like the photo. The quality is terrible. They must be making a lot of money from innocent unsuspecting people. I would never order from them again. Thier customer services insist the product is what you ordered even when you send photos of what you received and what you actually ordered. They say if YOU PAY for the return to China + customs fees they will return your money but their is no guarantee of that and why should you pay when they have defrauded you in the first place. STAY WELL AWAY.

Date of experience: October 31, 2019
California
1 review
4 helpful votes
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NEVER EVER
January 13, 2020

They steal images and try to reproduce the item, this is done without a care in the world. Their legacy Wotoba will be without any honor, morals, pride or dignity at all.

They do not GIVE A CRAP about you or what you think about them. I do not blame this on China, I blame this on Wotoba and who ever owns it, ugly people they know who they are may they never forget what they are doing. There is always time to make a change and do the right thing. Think About IT!

Waited 60 days for my item, never came, guess it was too difficult to reproduce. Had to harass them to get my money back. They do not deserve a 1 rating.

Date of experience: January 13, 2020
Texas
1 review
8 helpful votes
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Deceptive arrival time
November 4, 2019

The merchant was very nice in the beginning but... I placed a order for 2 items and one was shipped about over a month and the other which was a Vintage dress, they stopped communicating with me and just totally shut down. I should have known something was when my Credit Union sent me an alert to verify if I authorized a transaction from them. I will never ever shop from Wotoba ever again. They still have not send my dress since September 24th 2019 till now, November 4th 2019. I pray that they lose their rights to sell across the seas to the US for doing others as well as myself like this. Treat others like you would like to be treated, "Wotoba". They should be on the news media so all people everywhere would know how they operate.

Date of experience: November 4, 2019
South Carolina
1 review
3 helpful votes
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Wotoba lacks transparency in that it is based in China and any returns must pay the high postage fee to get a refund on the item... UNLESS you accept the %15 refund on the original cost of the item. On an unwearable, poor quality coat, I received $5 refund. On a sweater that was not in stock {finally found this out when questioned why I had not received it}, I was refunded $4 less than my payment. Inquiries required multiple emails which insisted on repeating information already sent. Orders arrived weeks later and in spurts. Learned my lesson. I cannot wear or gift any item they sent and would not recommend anyone buy from WOTOBA. If the prices seem too good to be true, there's a reason. My $200 paid for a valuable lesson in online buying: read reviews other than those on the company's website.

Date of experience: January 24, 2020
Washington
2 reviews
4 helpful votes
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Shameful
January 24, 2020

Wotoba.com dishonestly represented their products! And when I tried to return the items they kept telling me I had contacted the wrong department. Then when I disputed through PayPal, i was told i had to send the item back first and I had to pay the 23.50 to send it back to China! So that's what i did. PayPal then later said my package was stuck at the port in San Francisco and undeliverable for some reason. Therefore since the company did not receive the returned item, I would not get my money back. Thank you Wotoba, and thank you PayPal FOR NOTHING!' So shame on PayPal for supporting these rip-off artists who apparently make it impossible to return items by giving a sham return address! Below are two photos. 1. The ad with a model wearing the hat 2. The other photo of the cheap ugly hat i received.

Hey, looks just the ad! NOT!
Date of experience: January 24, 2020
Wisconsin
1 review
9 helpful votes
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Never have I seen such a cheaply made article of clothing in my life... and I am 76 yrs old! The $25.00 sweater I had been patiently waiting for, for nearly 6 weeks, arrived an hour ago. The first thing I noticed was that it felt very light in the pkg. When I opened it, I saw a see-thru sweater with a beige spot right in the middle of the white band that goes across the top half of the garment. I tried it on. It is much too tight, even tho I ordered according to their size chart, and I can see my skin thru it! It is a disgusting piece of crap. I will NEVER buy from Wotoba again!
I am going to see if I can get some satisfaction thru PayPal as returning the item is just not worth the trouble or the expense.

Date of experience: November 6, 2019
Canada
1 review
3 helpful votes
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Misleading
January 31, 2020

The product advertised in the photo is not the product received-misleading information and cheap product with poor finish. I received a broken pair of earrings and part of my order has still not arrived. Refund policy is misleading-you have to mail back to China at your own cost! Do not recommend this site or product

Date of experience: January 31, 2020
Australia
1 review
1 helpful vote
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If you actually receive anything you order it will be very poor quality, terrible fabric and looks nothing like it looks on the website. I ordered 3 tops 5 months ago. I only received 2 and both are horrible quality. One shirt I ordered is unwearable as the neckline has not been finished off, still has raw edges. I still haven't received the 3rd top and they now will not answer my emails about giving me a refund. Never order from this website.

Date of experience: March 22, 2020
California
1 review
3 helpful votes
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FAKE Chinese junk
December 10, 2019

Dont do it nothing they senbd is like the picture, they will rip you off and paypal will side with them, you'll waste your time and hard earned money. If you want nice stuff just have to buy off reputable and known companies- anthro, etc..

Date of experience: December 10, 2019
Washington
1 review
6 helpful votes
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I regret not checking reviews before I threw away 200USD.
The clothes are not as advertised and are complete garbage with a toxic smell.
It took weeks for them to arrive and it is impossible to return them.
They have not refunded me for the items that were not delivered despite the many, many emails to their customer service. I would give them a negative star if it were possible.

Date of experience: January 21, 2020
Georgia
2 reviews
5 helpful votes
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Not satisfied
December 30, 2019

This is my opinion and my experience. I ordered some silver glitter gym shoes from them, the pictures look great but the shoes look very cheap, they don't bend. The shoes are very cheap looking. I order some boot. They are rain boots. The material on the top is very thin and flimsy. I was also reading other reviews about refunds and they stated that they have not been given a refund. I will not order from them again. I will read the reviews before I order anything from the internet. They will reap what they sow. Maybe not right now but when they least expect it. No more orders from me.

Date of experience: December 30, 2019

Overview

Wotoba has a rating of 1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wotoba most frequently mention customer service, credit card and return policy. Wotoba ranks 150th among Plus Size sites.

service
7
value
7
shipping
6
returns
6
quality
6