Wotoba Questions & Answers

In my opinion Wotoba is a SCAM. I am getting the run around because I want to return the 2 items I received out of the 5 I ordered and I want to cancel the order on the 3 I did not receive.

SCAM ALERT! I would have given this company NO stars if I could! This is the worst company I have ever dealt with. The clothing looks so nice, but when you receive it, it is the cheapest items that look NOTHING like what you ordered. They REFUSE to answer my emails! Then they finally answer but say, owe, it is over the 7 days you have to notify us of a defect. If they had answered my numerous emails it wouldn't have been! Then the purse I ordered had NO purse handle, they refused to refund me or take the item back. The scarf I ordered had a large tear in it & the didn't consider this a defect! This company is pathetic! I lost over $100. It is a shame! I even refused one of the items so it was returned to them. They still have as of yet refunded me for it! I have never written a review on any company but feel I must with this pathetic SCAM of a so called company!

You can't talk to someone and their email responses are wholly unrelated to the question you ask.

YESSSSS false descriptions if what is pictured and description- poor craftsmanship.

Plus sizes that are very small. My 3x sweater wouldn't fit my mom, a size 14.

With their difficult and expensive returns to China, I think they probably make their money on first time customers, knowing they won't get repeat business.

Good luck! You'll have to pay the postage to China or they may offer a big %15 refund.