I ordered a few things from Wotoba.com and Comfyfree.com on November 2019. It is January 25 2020 and I still have not received my order. I just get the run around when emailing them. Their websites have removed my order tracking pages. I bet these two sites are related.
These thieves have ruined it for all chinese companies, for me.
The coat I ordered arrived and was so disappointing. It is quite shabby and is just a very thin thing, not worth the money. The worse thing is that to get a refund I have to pay the cost of returning it to China! Just not worth the effort as I probably won't see the coat of my money again.
I will never trust any of these online pop-up companies again. Google should be ashamed!
You won't get what you ordered on time, maybe never, it won't be the color you ordered if it does arrive, and you can't return it. Just a wonderful company. I believe they are criminals.
I would not order from this company ever again. I purchased two pairs of shoes that looked so cute and sparkly. The title on them say they have rhinestones on them. I received them and they don't look like the picture. They don't have rhinestones on them, the toe is pointed instead of rounded, they were two sizes too big. Their site states "Fast Return". I contacted them and told them I wanted to return them and be refunded my money. They told me I had to send them back to China for a refund. They would have cost $17.48 per pair to send back for a $24 pair of shoes. I asked for a US address and they refused to give me one. They offered me 15% back to keep them. Terrible!
Never received my order. No response to inquiry. No follow through to arrival of order. I guess I will lose my purchase money. Stay away from this site.
You will see a picture of an item and it will be beautiful, charming, adorable. You'll buy it. 3-4 weeks later it arrives and you will feel like a fool because you have been scammed. The items are cheap knock offs. A purse was bought for $40 and it is not like the picture but junk. This should be illegal.
I did two orders with this company in November and neither order was fulfilled. A few items were sent after about 4-6 weeks, but the majority never arrived and when I complained they didn't respond. When I disputed on paypal they claimed they were cancelling remaining part of one order and were refunding but I never got a cent back. That was about $150 and now the second order I am tryig to dispute is for about $140 worth of items they didnt send. Items i did receive were terrible quality.
They're HORRIBLE! Product received is NOTHING like what's pictured. You won't be able to return or get your money back. Worst quality product that I have EVER received.
DO NOT PURCHASE THIS CRAP! There's a lot of crap out there... and these are among the worst!
Horrible materials used to make a horrible product and you get ZERO customer service when you want to return an item for a refund. They simply will not respond to you.
I've bought before from sketchy companies before and got less than great service and quality products from them. This though, is THE worst I've ever dealt with. Products received are NOTHING like what's pictured. You won't be able to return or get your money back. Worst quality products and customer experience that I have EVER received.
So far 2 items I have recieved, Small womans pants fit my X Large husband! Sweater just arrived. Slippery nylon type material. Looks like a knit sweater in picture advertised. Dont waste your time or money! What an EFIN JOKE!
Ok, so I have to admit I never ordered from Wotoba because almost every clothing site that does pop-ups on the internet are scams! I, too, fell for this some time back with TbDress. Most are in China and out of reach for taking action against them. I ALWAYS look at reviews for ANYTHING I buy on the internet even in the U.S. Be diligent and do your homework!
Wait almost two months to get four products from Wotoba, three of the items arriving. The bag is a paint polyester fabric, the boots leather imitation, and this shirt, well... still waiting for other shirt. NEVER BUY IN WOTOBA!
The merchandise I received were junk knock-offs which do NOT match the photos or the merchandise descriptions. They take weeks to mail out each item out separately. So it takes weeks to identify that you have been RIPPED-OFF. Their posted timeframes for mailing do not match the small print timeframes. In order to cancel, you must cancel within 24 hours of your original order. I am furious at myself for not realizing that a company can use photos from other companies to hook people in. WOTOBA is simply stealing from anyone who thinks the photos will match what they receive.
SCAM ALERT! I would have given this company NO stars if I could! This is the worst company I have ever dealt with. The clothing looks so nice, but when you receive it, it is the cheapest items that look NOTHING like what you ordered. They REFUSE to answer my emails! Then they finally answer but say, owe, it is over the 7 days you have to notify us of a defect. If they had answered my numerous emails it wouldn't have been! Then the purse I ordered had NO purse handle, they refused to refund me or take the item back. The scarf I ordered had a large tear in it & the didn't consider this a defect! This company is pathetic! I lost over $100. It is a shame! I even refused one of the items so it was returned to them. They still have as of yet refunded me for it! I have never written a review on any company but feel I must with this pathetic SCAM of a so called company!
The refund policy - not stated on their website - is a 15% refund since it is so costly to ship to China. Not sure what I am going to do with the boots that are too big. AND two items advertised do not look like what I received. I a have contacted BBB and I hope you all do the same.
I had ordered back in the very beginning of Oct. 2019, and still have yet to have my order completed. Also I ordered some boots and the color was NOT at all what was shown. They were supposed to be light blue, but when I got them they were teal! Also their sizing chart is way off! Those boots need to be stretched, and I ordered a size larger to fit thicker socks. Even bare foot I still need to have them stretched. Also I ordered 2 teddy bear hoodies and the pockets were sewn shut! Never order from Wotoba! I'm still awaiting 2 skirts they said would only take a couple more days back on November 28th. They still have not shipped!
Ordered 11 items, received 4. Asked to return 2 but still no address given (they are probably waiting until the 30 days are up) they canceled 2 items and I have not received the rest. I tried to order replacement items but its been a huge hassle so I asked for refund and have heard nothing more from them. The items are cheaply made and the pics arent always correct.
I was lucky to be able to view other customers items and they were correct. This WOTOBA is nothing but a scam. The gloves, scarves, coats are the items I was able to view from the customer. So the best thing if you run across this website you run away after deleting it. WHAT A SCAM. I guess I was lucky and was told to try again later, it's one positive thing this website did for me.
... with nice-sounding combinations of words like noracora, berrylook, annie cloth, floryday, airydress, luvyle, letlazy, new chic, chicboho, uoozee, morechoo, petal prim, adoryme, and others. The list keeps growing as I do more research, and as the days pass they just change names. My clothes and shoes went right into the trash they were so ugly and of a quality below inferior. Also sizes were way off; nothing fit, which is moot anyway because I wouldn't be caught dead in anything I bought. 2 month delivery but after the 3rd piece came in I didn't even care if the 4th one did. Returns and refunds difficult or impossible. All pop up on reputable websites (including site jabber!) - all scams. Why are these scams allowed to continue?
Coat is nothing at all what was pictured, looked like a kimono, gloves cheap tearing at seams, thin, just terrible. I paid with paypal and filed a complaint today.
Of 5 garments ordered 1 was as advertised. The cotton embroidered tops were neither cotton nor embroidered. They were stamped polyester. The embroidered blanket coat was stamped and nothing like the fabric described. I can't even wear it as a robe as the construction is so shabby.
If you click on the customer service link on the returns section it takes you to another non affiliated site. I finally got to the Wotoba returns section and was told that the return shipping was so exorbitant that it wasn't worth trying to get my money back.
Goodwill can use it all as recycled fabric, because that is where it is all going.
Answer: In my opinion Wotoba is a SCAM. I am getting the run around because I want to return the 2 items I received out of the 5 I ordered and I want to cancel the order on the 3 I did not receive.
Answer: SCAM ALERT! I would have given this company NO stars if I could! This is the worst company I have ever dealt with. The clothing looks so nice, but when you receive it, it is the cheapest items that look NOTHING like what you ordered. They REFUSE to answer my emails! Then they finally answer but say, owe, it is over the 7 days you have to notify us of a defect. If they had answered my numerous emails it wouldn't have been! Then the purse I ordered had NO purse handle, they refused to refund me or take the item back. The scarf I ordered had a large tear in it & the didn't consider this a defect! This company is pathetic! I lost over $100. It is a shame! I even refused one of the items so it was returned to them. They still have as of yet refunded me for it! I have never written a review on any company but feel I must with this pathetic SCAM of a so called company!
Answer: Plus sizes that are very small. My 3x sweater wouldn't fit my mom, a size 14.
Answer: With their difficult and expensive returns to China, I think they probably make their money on first time customers, knowing they won't get repeat business.
Answer: Good luck! You'll have to pay the postage to China or they may offer a big %15 refund.
Answer: YESSSSS false descriptions if what is pictured and description- poor craftsmanship.
Wotoba has a rating of 1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wotoba most frequently mention customer service, credit card and return policy. Wotoba ranks 150th among Plus Size sites.