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WishReviews 2,547

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Happy with my product
January 12, 2018

Love my produvt will ahop again. Fast delivery 2 weeks will shop again and again recommend to family and friends.

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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Never have any problems with my orders. Thank You Seller n Wish. I have and others where I work love Wish from sales associate Big W

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Satisfied
January 12, 2018

Im very happy with wish costumers services some time a little bit longer than expected but it worse it over all I am happy

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
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This app SUCKS, because...
January 14, 2018

Everything you order from Wish is Cheap and it breaks. I rather go shopping in a real store and get better Quality prices are worth it.

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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Some great deals and many deals.
January 12, 2018

I've bought a lot and for the most part it's all pretty great for the price. You get what you pay for but I can afford to break and replace cheap trinket jewelry and stuff so it's all good.

Date of experience: January 12, 2018
Pennsylvania
1 review
1 helpful vote
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Love it
January 12, 2018

I have only ever had 1 problem with an item being damaged when I received it but wish quickly refunded the money for the item. And I'm still waiting for an item to be delivered I ordered in December to be delivered. Other than that I've ordered a lot from wish and everything was reasonable price and I received no problem.

Date of experience: January 12, 2018
California
1 review
1 helpful vote
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Great prices on everything but the shipping takes too long for you to receive your items. Takes more than 2 weeks

Date of experience: January 12, 2018
Canada
1 review
1 helpful vote
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Lesson learned
January 14, 2018

Never got the product I ordered. I ordered in November for a Christmas present. Never arrived. Wish did refund my money but I'm more disappointed with myself that I believed in the hype. Shame on me.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Missing items, and faster mail.
January 12, 2018

I'm missing some items that I ordered at Xmas time, and never got, and some I'd love it, if the mail was faster.

Date of experience: January 12, 2018
California
1 review
1 helpful vote
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Shopping Wish
January 12, 2018

Hard to figure out sizes for somethings especially clothes an shoes. Other things like jewelry scarfs an few electronics I have been very satisfied.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Awesome
January 12, 2018

I have been satisfied with everything so far but Im waiting patiently on two orders of make up. They should of been here by now. I dont understand why I havent received them.

Date of experience: January 12, 2018
Pennsylvania
1 review
0 helpful votes
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Very pleased
January 12, 2018

Very pleased with the product and i will be shopping with you again... I will also recommend you to all of my friends.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Wish review
January 12, 2018

I have ordered many products from Wish, never any issue, if something is late or fails to arrive, I am refunded within two days, and things are good. The products are good quality, reasonable cost, and if I need to contact Wish, they always respond promptly.

Date of experience: January 12, 2018
New Jersey
1 review
1 helpful vote
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Great prices some nice products
January 12, 2018

There are some good stuff for shopping, but you ought to be careful, read all descriptions, sizes, shipping options and also check the reviews and posts from other buyers.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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I love Wish highly recommend it.
January 12, 2018

Wish is a place to shop for cheap, and not only that items arrive quick. Customer service is always there to help if item is damaged or did not arrive they refund you asap and they are really nice they never fight or debate weather or not to return your money. I recommend Wish to all my friend's and family I got them hooked with Wish.

Date of experience: January 12, 2018
Maryland
1 review
0 helpful votes
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Exelent
January 12, 2018

The shipping is slow, but everything else, is great. Some clothes are not exact size, but they are cheap, and you can donate them, or give them to friends or relatives

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Wish is a good app, only problem is that most of the items come from oversees and there is usually a language and sizing for clothes barrier. Also some items are misrepresented and are not what they seem. Wish they could do a better job of policing some of those falso advertisers.

Date of experience: January 12, 2018
Canada
2 reviews
0 helpful votes
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Thank you Wish! I am very pleased with the item I orderd! The price was great as was the cost of delivery. I received the item within the time stated.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Sometimes disappointing
January 14, 2018

There have been times where I get stuff in great condition but then other times things are wrong or lost or even damaged. Overall, experience is ok. Not great. If there was a quality assurance that looks at things before it leaves would be better. Although, I understand things can be damaged through shipping. Being able to send pictures is a great thing.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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I sometimes. Get caught up in searching for. Certain products and double checking deals. Always enjoy the fun.

Date of experience: January 12, 2018