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WishReviews 2,547

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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You dont always get what you think.
January 12, 2018

I usually get what I expect but a couple times I have not, also ordered something last may and still have not received it.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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My experience with Wish
January 12, 2018

It takes too long to receive the items also sometimes I dont get them at all
But when I do get the things I order they are really good

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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I do lots of shopping and have told stacks of family and friends and they also have done lots of shopping with WISH and geek

Date of experience: January 12, 2018
Kentucky
1 review
0 helpful votes
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Wish it was a little better
January 14, 2018

Don't get me wrong I DO like using wish. However some things could make it better, like the shipping. I feel that if you are ordering more than one item from a store that you should be able to save some on shipping. Many times i find myself paying just as much or more for shipping that the actual cost of the products purchased. I also have had on a few occasions, items that never arrive. That being said, customer service has always been a pleasure to work with and have gladly refunded the purchase.

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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Bad
January 14, 2018

Still have no product. Terrible. Slow. Can't believe you have to have 100 character, didn't need them

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Excellent
January 12, 2018

Received my delivery very Fast and product was great this is a great company really enjoy shopping with wish!

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Delivery waiting was horrible
January 14, 2018

Some items I never received and the ones that did showed up months later than the date anticipated
I'm not interested in purchasing with wish anytime soon

Date of experience: January 12, 2018
Colorado
1 review
0 helpful votes
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Not happy
January 14, 2018

I order some Samsung s8 Screen protectors and sent me the wrong ones you got my order wrong 3 times all ready

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Amazing
January 12, 2018

Some of the stuff comes in quick. They have great quality stuff. Some of their stuff is different than expected

Date of experience: January 12, 2018
Indiana
1 review
2 helpful votes
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All my items came to me. And they came like 2-3 weeks early that expected. There were a few items that came in that wasn't of good quality but I managed to alter them to make them what I wanted.
Some of the items I got were...
Flower girl dresses. They were beautiful and just as described.
Their baskets were nice, my bouquet was beautiful, the bouquets for my girls were not what I had expected but I fixed them up.
I love wish I shop there A LOT!
The lower than low prices are great!

Date of experience: January 5, 2018
Jamaica
1 review
3 helpful votes
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I purchased a few items in November with expected arrival dates for December 31,2017, however i kept checking the site to see where the items were but i stopped getting updates when i contacted customer support after the date had passed. They changed the dates to January 7,2018 with that date closely approaching still no updates to where my packages are.

It pays to stick with the more established sites... so disappointed!

Date of experience: January 4, 2018
Colombia
1 review
2 helpful votes
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Terrible!. Don't buy anything here.
3 paid items that never arrived. After the delay they gave me false arrival dates but nothing ever arrived.

Date of experience: January 4, 2018
Texas
4 reviews
4 helpful votes
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There is a reason why you can get a nice brand new pair of shoes for $3. It's because you get what you pay for. Everything i have ordered from Wish.com has either torn or been very uncomfortable to wear. You have to check the reviews on the specific item before purchasing it because some items are a hit or miss with the quality. Just be careful what you buy on this site.

Date of experience: January 4, 2018
Florida
1 review
4 helpful votes
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Never Received!
January 2, 2018

I NEVER RECEIVED MY ORDER
Portable Mini Heat Sealing Mac...
Store: bliss
Quantity: 1
Status: Preparing to Ship
Your order should ship between:
Nov 1

Date of experience: December 30, 2017
Texas
1 review
6 helpful votes
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Stay away
December 30, 2017

I ordered a smart watch. When I tried to log into the website to program, the website was marked "private". When I contacted them, I was given instructions to go to my purchased items. The watch was removed from that list. They told me that they would help but every email went to a page error, code 404 not found. After a month, I have given up.

Date of experience: December 27, 2017
North Dakota
1 review
0 helpful votes
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Awesome products for low prices.
December 22, 2017

All the items I received so far were the quality I hoped they would be. Im still waiting on several items and hope they will be the same quality. The prices are awesome but shipping is very slow.

Date of experience: December 22, 2017
Greece
6 reviews
10 helpful votes
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Counterfeit microsd
December 19, 2017

Order date: 14 Sep 2017
Order Number: *

My first and last order was an Adata microsd card 128 Gb and after 2 months i have received a Counterfeit card, they have refunded but i am not going to order again from them.

*Personal information redacted by admin.

Date of experience: December 19, 2017
Brazil
1 review
0 helpful votes
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Site confiável
January 15, 2018

Fiz compras no site e foram postadas muito rapidamente, estou aguardando a chegada dos produtos.

Recomendo!

Date of experience: December 5, 2017
South Africa
1 review
7 helpful votes
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Custom charges
November 28, 2017

I have ordered quite a few items in the past from Wish and had no problems with my delivery to South Africa, Today I received three items and had to pay Customs Duty
Of R72.00. I think you might want to inform clients of this. I have never paid for my other items. It was most annoying.

Date of experience: November 28, 2017
Sweden
1 review
7 helpful votes
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But right now, Wish is having an issue with their payment system, so all these people who are complaining from several days ago to today - just await till they fix the bug. I ordered 4 items - money got debited from my card, but it didnt send the order. So probably they are having an issue.

Date of experience: November 28, 2017