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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I usually get what I expect but a couple times I have not, also ordered something last may and still have not received it.
It takes too long to receive the items also sometimes I dont get them at all
But when I do get the things I order they are really good
I do lots of shopping and have told stacks of family and friends and they also have done lots of shopping with WISH and geek
Don't get me wrong I DO like using wish. However some things could make it better, like the shipping. I feel that if you are ordering more than one item from a store that you should be able to save some on shipping. Many times i find myself paying just as much or more for shipping that the actual cost of the products purchased. I also have had on a few occasions, items that never arrive. That being said, customer service has always been a pleasure to work with and have gladly refunded the purchase.
Some items I never received and the ones that did showed up months later than the date anticipated
I'm not interested in purchasing with wish anytime soon
All my items came to me. And they came like 2-3 weeks early that expected. There were a few items that came in that wasn't of good quality but I managed to alter them to make them what I wanted.
Some of the items I got were...
Flower girl dresses. They were beautiful and just as described.
Their baskets were nice, my bouquet was beautiful, the bouquets for my girls were not what I had expected but I fixed them up.
I love wish I shop there A LOT!
The lower than low prices are great!
I purchased a few items in November with expected arrival dates for December 31,2017, however i kept checking the site to see where the items were but i stopped getting updates when i contacted customer support after the date had passed. They changed the dates to January 7,2018 with that date closely approaching still no updates to where my packages are.
It pays to stick with the more established sites... so disappointed!
Terrible!. Don't buy anything here.
3 paid items that never arrived. After the delay they gave me false arrival dates but nothing ever arrived.
There is a reason why you can get a nice brand new pair of shoes for $3. It's because you get what you pay for. Everything i have ordered from Wish.com has either torn or been very uncomfortable to wear. You have to check the reviews on the specific item before purchasing it because some items are a hit or miss with the quality. Just be careful what you buy on this site.
I NEVER RECEIVED MY ORDER
Portable Mini Heat Sealing Mac...
Store: bliss
Quantity: 1
Status: Preparing to Ship
Your order should ship between:
Nov 1
I ordered a smart watch. When I tried to log into the website to program, the website was marked "private". When I contacted them, I was given instructions to go to my purchased items. The watch was removed from that list. They told me that they would help but every email went to a page error, code 404 not found. After a month, I have given up.
All the items I received so far were the quality I hoped they would be. Im still waiting on several items and hope they will be the same quality. The prices are awesome but shipping is very slow.
Order date: 14 Sep 2017
Order Number: *
My first and last order was an Adata microsd card 128 Gb and after 2 months i have received a Counterfeit card, they have refunded but i am not going to order again from them.
*Personal information redacted by admin.
Fiz compras no site e foram postadas muito rapidamente, estou aguardando a chegada dos produtos.
Recomendo!
I have ordered quite a few items in the past from Wish and had no problems with my delivery to South Africa, Today I received three items and had to pay Customs Duty
Of R72.00. I think you might want to inform clients of this. I have never paid for my other items. It was most annoying.
But right now, Wish is having an issue with their payment system, so all these people who are complaining from several days ago to today - just await till they fix the bug. I ordered 4 items - money got debited from my card, but it didnt send the order. So probably they are having an issue.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.