business logo of Wish

WishReviews 2,547

1.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Wish?
grey star
grey star
grey star
grey star
grey star

Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Adam H.
Unfollow Adam H.
Share Review
Report Review

Easy
January 12, 2018

Easy and exactly what I ordered. Came on time. Worked as described. Packaging was good. Communication was excellent throughout

Date of experience: January 12, 2018
Canada
1 review
1 helpful vote
Follow Rick R.
Unfollow Rick R.
Share Review
Report Review

Fairly good quality & great selection. It takes awhile for delivery sometimes, but are willing to give a refund if delivery takes too long

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
Follow Alan C.
Unfollow Alan C.
Share Review
Report Review

Good Shopping
January 12, 2018

Apart from very slow postage times it's a good place to shop, and Lots of the sites do not allow for Australia Power Plugs for their goods

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
Follow Deyanira U.
Unfollow Deyanira U.
Share Review
Report Review

Very pleased customer.
January 12, 2018

I love the prices on the items. Love how I could purchase more the one item because of the great prices. I also love how the different items are of different style. I love to be different.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
Follow Tanya M.
Unfollow Tanya M.
Share Review
Report Review

I've been on wish for a few yrs.
I love it.
I Don't know why postage is always greater than at the checkout than what postage says on the product page.
Otherwise I'm a valued customer.
I find wish is 100% better than eBay.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
Follow Krystal F.
Unfollow Krystal F.
Share Review
Report Review

Awesome
January 12, 2018

Wish is the best! I always receive my products and when one looked like it wasn't coming I was refunded my money. Always a pleasure buying from Wish

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
Follow Jose C.
Unfollow Jose C.
Share Review
Report Review

Cheap
January 14, 2018

Basically everything that I have bought has been cheap and I no longer have any, you get what you pay for

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
Follow Katelyn F.
Unfollow Katelyn F.
Share Review
Report Review

I love Wish
January 12, 2018

I love Wish! I order stuff from there all the time! The shirt I wore to work today is one of 3 of the same shirt but different colors I've ordered from Wish.

Date of experience: January 12, 2018
Arizona
1 review
1 helpful vote
Follow Jack M.
Unfollow Jack M.
Share Review
Report Review

Price change at sign-out
January 14, 2018

Stop changing the price of an item based on the color, size of the item. You got me a couple times but not again.

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
Follow Angel S.
Unfollow Angel S.
Share Review
Report Review

Takes forever to receive packages
January 14, 2018

Prices are amazing products are usually amazing but shipping takes for ever when the product actually comes

Date of experience: January 12, 2018
Tennessee
1 review
0 helpful votes
Follow Amanda H.
Unfollow Amanda H.
Share Review
Report Review

Great customer service!
January 12, 2018

What can I say, I love Wish & Geek! They have unbelievable prices, often surprisingly quick shipping, & I never worry cause their customer service is wonderful!

Date of experience: January 12, 2018
Ohio
1 review
0 helpful votes
Follow Michelle P.
Unfollow Michelle P.
Share Review
Report Review

Awesome
January 12, 2018

This is an awesome web sit i see why everyone like this web site more there is so much on the site and it is decent in prices

Date of experience: January 12, 2018
Pennsylvania
1 review
0 helpful votes
Follow jillian c.
Unfollow jillian c.
Share Review
Report Review

Awesome
January 12, 2018

Very quick and easy site. Very easy to navigate and awesome prices and customer service when I needed help

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
Follow Leah J.
Unfollow Leah J.
Share Review
Report Review

Wish is great
January 12, 2018

Wish is worth using. I have use wish for several months and have not been disappointed they stand behind the guarantee and always get back to you quickly.

Date of experience: January 12, 2018
Utah
1 review
1 helpful vote
Follow Raymond H.
Unfollow Raymond H.
Share Review
Report Review

Wish Products
January 12, 2018

Great prices, not to fond of wait time on a lot of purchases I've made, overall satisfied with all products I've bought. Ordered 2 products that I never received.

Date of experience: January 12, 2018
Arkansas
1 review
0 helpful votes
Follow Amanda M.
Unfollow Amanda M.
Share Review
Report Review

Wish.com is addictive!
January 12, 2018

I love the products and love the prices! They have things id never be able to find elsewhere. Some things take a while to ship but its okay when its something that only cost 2$ and would have cost 10$ if i bought it at a store. I recommend wish to everyone and will use it forever!

Date of experience: January 12, 2018
New Jersey
1 review
0 helpful votes
Follow Cynthia W.
Unfollow Cynthia W.
Share Review
Report Review

One time an order of mine came in super, super late but the wish team reached out and in a calm respectful manner they explained what happened. They even reimbursed me!

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
Follow Stephanie A.
Unfollow Stephanie A.
Share Review
Report Review

Wish has amazing products for very cheap prices. Most of the time the delivery takes around a month, however, they all arrive before the delivery date.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
Follow Celine M.
Unfollow Celine M.
Share Review
Report Review

I have ordered quite a bit of things from wish and have been totally happy only thing that I wish that the delivery was quicker other than that most of the items that I have purchased has been satisfactory

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
Follow Kevin D.
Unfollow Kevin D.
Share Review
Report Review

Didn't Care
January 14, 2018

The items I ordered never came. A whole month late now. They didn't ask but told me that they were giving me a discount. I said no I just want my items. Next message I got said they were doing a discount at my request.

Date of experience: January 12, 2018