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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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If I buy multiple items from the same store they charge shipping on each of them
And I want to see the items being used by the purchase there should be a section for adults to view the product
I'm very happy with everything I have received from wish only twice have I not received an item on time most the time its even early.
I like this app! Take the chance to look at it and actually check out the items. There is a mass majority of things.
I love wish. If you remember to read reviews on products before buying and can wait a few weeks for arrival its the best way to shop!
My item never arrive I try to contact them but there was no answer. That's why I'm so disappointed about!
Some of the items are kind of ridiculous. I just received a what I thought was buying a blanket but it was the size of a dusting cloth! The 4 phone watches for Christmas gifts don't work. Which I am going to send back. The wool wraps are not the size in the pictures, you must be using two to get the nice look in the picture. Your jewelry turns green, falls apart, and the finish wears off after you have worn the jewelry a few times. A lot you sell is junk. I bought a rug from you and after one washing it was junk. I will use it in the garage for the winter then throw it out. Your prices are cheap. Your pictures show a much better looking product. Very deceiving! I tell people beware of the items you buy. Pictures are much different than what you usually receive. Not the same quality stinks
Awesome buy. Right out the box it's shaving hair. The item was shipped very fast and I received the product in a timely manner.
Im mostly happy with shopping on wish but have been having more and more experiences of items not turning up.and yes you get your money back but id prefer the product
My Issues did not solved i have to leave it alone, and it was over tree months, it is not good to buy things on line, because if something happens to your items you are going to louse your money, so I would not encourage anyone to from wish on line
Terrible cheap product that never looks anything like the picture and always comes in late and damaged.
All buys were well priced and good products thank wish. Keep up the good work boys and girls. Great stuff wish crew
I enjoy ordering things off of wish. I love it. Everything I buy is in perfect condition and everything I get is just amazing. Wish is my #1 app. I would recommend wish to anyone.
Have made many orders through Wish over a myriad of different types of items/products.
Most orders turn out perfectly, however in those situations where a wrong item was sent, or lost in transit, or perhaps not even sent at all... a simple process of opening a ticket with Wish is all it takes. Wish do all the work on that front, and are both quick and lean heavily in favour of the customer.
It's reassuring to know that a seller that has failed to respond to their queries about whatever the issues... refund. Wrong colour or completely wrong item due to a mix up. Or worse, the seller trying to pretend an overstocked colour or size was 'mistakenly' sent out (you know there are people out there like that)... refund.
No drawn out and sometimes painful processes like ebay. If you didn't receive exactly what you ordered, or it has not arrived within the stated time frame, you will be refunded.
That provides a huge amount of confidence in expanding the scope of 'things' you are willing to order through Wish rather than in person.
And the range is pretty broad. Just make sure you read the descriptions properly and get your sizings and other choice exactly right, that way you are covered if you get anything lss than exactly what you were expecting.
Dont always get orders and sometimes they just turn up over the month due., but overall iam happy with the orders that i get and i tell my friends about how good they are but waiting time is long ( not weeks, month's).
Would like to order more than 1 item at a time with just 1 postage as items all come together but pistage is charged for each item. Items are mostly good quality and as pictured sizing can be difficult and some postage up to 6 weeks thats not so good. Overall I will always shop wish but be cautious on some items.
I love the way you are quick to answer problems, I love the amazing groups of items for sale, some things have been smaller than thought but most have been perfect, I have made some beautiful items from the yarn I have purchased, and have many a nice jewelry piece, please continue the great work, and continue being you
Things I didn't like. One was you say you have our back when we order and if we have a problem your there have not had one problem fixed. Two I've had three problems out of all the orders and none have been taken care of. I don't complain about every order so that should say something about my character.
I love it my how family loves it and i think that ther is not an other ap beter than wish many people were able to see the good deals and coality or your m
Regular shopper. Great products and fast delivery most of the time. Easy to access app and communication is good.
Even if you don't receive the item (which isn't often), Wish is quick to refund!
Would recommend the site to everyone!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members