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WishReviews 2,547

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Very satisfied customer
January 12, 2018

All products that I have purchased from this site always turn up before expected delivery date and not been damaged

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Simple and easy
January 12, 2018

Simple and easy to shop with the site. Quality can be a little suspect but at the prices offered its ok.

Date of experience: January 12, 2018
Tennessee
1 review
1 helpful vote
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To begin with my experience was great. The last order I gave wish somehow was double ordered on some items. When I sent numerous emails in asking about this issue I was asked for an order number and a item number(s). I continued giving this information only to have the same email sent back to me asking for those numbers I had just sent. If this issue had been addressed and corrected I would still be ordering from this company. I loved it and was having so much fun. But instead of addressing the issue I continued to be jerked around. I got all my friends ordering from this company only to have to call and warm them of what happened to me and apologize for getting them to order from a company that was not trustworthy. I haven't ordered since then.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Love shopping with Wish
January 12, 2018

Love how they have just pay postage I brought all my Daughters Christmas presents of Wish last year Im going to do that this year as well love it

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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Happy
January 12, 2018

Happy and satisfied that wish looks out for me and my purchases. Great prices and great products. Can't say enough good things about this company. Always a good experien

Date of experience: January 12, 2018
Maryland
1 review
0 helpful votes
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I love shopping on wish
January 12, 2018

So much fun shopping on wish great value for your money and hardly ever dissatisfied with the products I have purchased

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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I go 2 a lot of senior homes & help them shop on Wish. Most of them have a $10.00-$20.00 per month alowance from family. They R bed ridden or in wheelchairs & I help them pik out items 2 buy. It makes them hapy 2 shop. I love 2 C them smile. Thank you Wish 4 makin it posible 4 the Seniors. They spend their $$ mostly on family. We luv Wish

Date of experience: January 12, 2018
Tennessee
1 review
0 helpful votes
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BEAUTIFUL RINGS
January 12, 2018

ALL IN ALL A GREAT EXPERIENCE, SOME MISTAKES ALONG THE WAY, BUT STILL WILL SHOP WITH THEM, BECAUSE THE QUALITY IS GOOD AND SO IS THE PRICE, SHIPPING IS SLOW, BUT THAT'S OK

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Excellent
January 12, 2018

Fun and enjoyable i would recommend shopping on wush to my family and friends i have not had any problems with any of my order

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Quality
January 14, 2018

I have purchased many items and more than 3/4 are worthless and cheap. Not buying much anything any more. Some items take 2 month to get and then no refund because over 30 days.

Date of experience: January 12, 2018
Maryland
1 review
0 helpful votes
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Okay
January 12, 2018

I love Wish prices and customer service, but the shipping is terrible. When it comes to getting my stuff I'm not getting them. Wish is a great company they just need to get there shipping issues straightened out. When they get this issue straightened out I will definitely be back. I love there items and prices, it hurt me that I can't shop with them

Date of experience: January 12, 2018
Washington
2 reviews
0 helpful votes
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Wish shopping frequency
January 12, 2018

I shop with wish quite frequently. I have never been disappointed when I have had to contact customer support. I know that shopping in China the items take quite a while to arrive. The site is much better than others that I have used from China and will not be using the others again

Date of experience: January 12, 2018
Rhode Island
1 review
0 helpful votes
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One big headache
January 14, 2018

Some orders never came, and refunds are impossible to get. Ive ended up wasting over $45 on this app

Date of experience: January 12, 2018
Oregon
1 review
0 helpful votes
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Didnt receive
January 14, 2018

Yea trying to get a hold of u no mail rain on jan 8 so how was it deliveried we were under a blizzard.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Slow and cheap
January 14, 2018

Slow and cheap clothes and accessories. Wasnt good. Completely dissatisfied. Slow to ship and i never even got one item so it was a complete waste

Date of experience: January 12, 2018
Oklahoma
1 review
0 helpful votes
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I love the prices on wish. However shipping per item detracts from that, and makes ordering more expensive than it needs to be. I have been able to get some of those same items at ebay for the same or better price plus free shipping. Also, promo codes are hard to find unless you want to open new accounts. It would be nice to have access to better codes that don't expire so quickly.

Date of experience: January 12, 2018
Arizona
1 review
0 helpful votes
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Great shopping application
January 12, 2018

I've only had one thing I've bought be wrong. I contacted the seller and they fixed the problem immediately. Some items take a while to get to the USA, like over a month. Some show up in 2 weeks. Not a complaint, just stating how the shipping works. I love this place.

Date of experience: January 12, 2018
Canada
2 reviews
0 helpful votes
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Satisfaction
January 12, 2018

I have beeing buying with wish for the past 4 yrs... mostly satisfied, few things not but the rest it's fine.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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I'm very happy with my purchases. I enjoy browsing through all the different products available. Quite addictive.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Nice ap to shop on
January 12, 2018

Need to send the blue right item I ordered a gel nail kit with UV light even picked the color pink and was sent the kit with no vu light The kit is no good can not use the gel nail kit all I want end was the color pink UV light pink nail trimmer's so I can use kit thanks

Date of experience: January 12, 2018