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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Lo que pedí nunca llego y no me regresaron el dinero, reclame y me dijeron que había pasado mucho tiempo y que lo sentían. Nunca mas compro con ustedes
I'm always satisfied with what I buy from wish however I wish that items can come quicker in the mail also there has been a few times when I never received my product
You guys are amazing and faithful I love your items and everything I want I found it in your appI will tell all my friends and family to download your app I already tell some of them and they download the app and they thank me so much that I tell them the best app ever.
If you don't mind waiting for an item, Wish is the best place to shop. I have purchased several craft items for a lot less than you would pay for purchasing from your local store.
Lots of my orders didnt arrive. Although I was given a full refund, I just find it a waste of time browsing through all the products, pick something that I really like then the product wouldnt be delivered anyway after waiting a month or so.
Long wait times take some of the fun out of the experience shipping needs to be faster all is well...
Everything is really good every product is amazing the only thing youd need to fix is your customer service I ordered a phone case still havent received it
I really enjoyed all of the products that I purchased from Wish. I will definitely shop here in the future!
I have always been satisfied with Wish. I have had to ask for a refund and its was taken care of right away! Pleased to know this site will be true to their word and refund your money if you have a problem. I have shopped many times on this site.
Few products are absolutely worth buying from wish but price vary, though having better products wish is not accurate in presenting on mobile app this is what I personally feel
I wanted this product but i did nit recieve it
I thought it was so beautiful and i hope to get it. Thank you very much for all your help
I love wish app they have all the things that you would love to go for your love ones and for your self
I find so many of the exact same items in your site with so many different prices that it is difficult to find the best deal.
Whem items arrive all is well but more often then not my package nevet shows up. Frustrating after already waiting a month.
Everything I have ordered came in great condition. Sometimes came early tough. Recommended every time.
Every time I order on wish, I get what I want, and when I'm not satisfied with my order, I get a refund.
Always cute stuff. Eclectic! I've bought everything from a doorbell to shoes ( although you have to be careful with buying shoes, but that's overall not just wish.) Make sure to check clothes size charts and reviews and your wish shopping experience will be everything you wished it to be.
Your customer service is not helping at all. I will not buy anything till i get what i paid for and im still waiting. Thus is a bad service. Taking money but never send item or refund
The delivery is fast. Very good at refunds if product doesn't arrive on time. Sometimes the quality of the product is not exactly the same as looks like in pictures.
Rest everything is good. Big range of products
I love shopping wish, great customer service. I have purchased, craft supplies, shoes, clothes and tablets and gun parts and have been satisfied with every purchase.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.