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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I dont know what order this is in reference to. I order way to much! But most items are very nice. I have had 2 issues. 1-item never came 2- Two cameras just didnt work! But. Have to say... money was refunded right away! So... Im a happy shopper!
Wish they would ship an order whole instead of one item at a time.$2.00 for every free item and some are more. Ordered yarn and it came soaked in what I presume was water. It was ruined. Some of that stuff isn't worth
I have ordered several items and I have always got my order just as it was pictured! My orders always arrive earlier than expected.
Wish is a wonderful shopping experience. I have never had a major problem. Any problems at all has been settled in a fair and timely manner. Its definitely worth the wait!
I've been ordering from Wish for 2 years and never got disappointed because of their customer service. Wish's customer service is best and i got fast replies for everything purchased I made with Wish. Awesome Website and Awesome Products (10/10)
No remarks at this time but so good so far. I am not the one to write stories, I said it in one or two words.
Nice service from wish team have a blessed day all of you guys all the best for 2018 and continue your service and best of luck to all of you from myself
Great site for buying things that I use daily at a fraction of the cost. Someone is also quick to respond to any questions I may have.
I've ordered other items and received them without a problem. Other specific items that I've never received, sent messages about them, never received a refund, and an more still waiting for something magical to happen i guess. I like your items and website. Just wish i got those items.
I have bought dozens and dozens of things from here. The quality of the goods is unsurpassed. The wait times can be lengthy, and every so often, an item simply never arrives. When that happens, WISH sends you a refund. Take note: The sizes are not American sizes. I cannot buy clothes from WISH. I am too big! But everything else, from purses to Sterling Silver jewelry to kitchen tools and everything else are first quality at unbelievably low prices. When you are considering purchasing ANYTHING AT ALL, check with WISH first. They have EVERYTHING!
Great place to get any thing you can think of. If any problems they fix fast. Items from the customer service is awesome. I have won about 5 items from the daily giveaway. Coolest and up to date products around.
I had brought over 15 item from wish, only one item didnt come and no where to tell about it in the wish. So I will never buy anything expensive in this house
I ordered Christmas presents in November and two of my items STILL havent arrived. Very frustrating. I think Im just go back to using Amazon.
The only thing is some store say you are going to get your order. In a time limited and your order either come very very later. Or some time it don't come at all. But overall. I love wish and i thank god for wish.
Love browsing through the items I am interested in. The delivery is quick. Just love Wish and will continue to always buy from Wish.
Everthing i bought has been good quality and good prices and it almost always comes in before the due date and if it doesnt come in on time they have always made it right. I love shopping here.
Satisfied with my purchase it was everything I expected it to be. No problems at all. I would refer this company to all my friends and family.
Bought 3 different times tablets and the 3 of them were broken. Not happy with that. I don't understand how this items are not checked before delivery
Still have stuff I ordered and never received. I have gone out to the website and clicked on I haven't received the item and it tell me to wait til whatever date it said and still nothing. I don't think I will be shopping on wish anymore.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.