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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Still haven't received all the items ordered from last year. I have ordered a lot of things from you. Thetwo shirts gave toamuch thinner guy.
A lot of products i ordered never arrived, i would report it and get no answer. Lots of money wasted.
I'm still waiting for 3 items 2 spinners 1 cross necklace from months ago I have reported it and no results
Almost every product I get Ive been happy with, and of course I love the prices. Some of the shipping is surprisingly fast, but most is a little long. There has been a few times that I forgot I ordered something till it showed up, nice little surprise.
Love everything about wish getting things for my wedding to my new husband Martin and getting things for him that he likes. Plus I am still thinking about getting things for our family thru wish because it the best place to shop.
I was hesitant at first to purchase on wish but I'm glad I did. Great prices on products I usually spend 10x the amount. Not every product is great but they have an excellent customer service team with quick responses and positive outcome.
Only once did I recieve wrong items from your company and did not like having to pay return shipping fees when it was company fault.
I've got so much stuff from wish for so cheap I can never go wrong. And I thought I could never get the stuff that I got but I did thx to wish
Merci de diversifier mon look avec les meilleurs prix. Je trouve sur wish tout ce quil ny a pas ici et souvent à prix beaucoup plus bas
Five star all the way! Excellent shopping experience, delighted with products and service. Very responsive to any query.
While the items and prices are wonderful, I have had several items never show up. I have had good and bad experiences with quality of items as well.
Never ever ordering from y'all again. I am going to get word out that y'all never gave me what I ordered from y'all. All y'all wanted to do was gave a refund. Why not just give what I ordered.
They have wonderful customer service and some ya win some ya lose but they back all their sales and you can't ask for better than that and prices
Service has been very good. An experience. Enjoyed every thing I bought? Brought so much for my grand children. And what I bought ive used. Very happy with Donna covers.
Like most online sites you win some you lost some. All together a decent site. Sometimes shipping takes a little longer than worth the "bargain" but if you don't mind waiting 2+ months for a product and are in no hurry to receive it it's a pretty good deal.
Love the prices, hate how long it takes to get your purchases. Having the option to pay extra for express shipping would improve the experience tenfold!
Most things come on time. You can get a jem... or not so much. The price is usually right. Customer service has been great for any issues.
I spend a lot of money on this app. And if I get discount points I should be able use them at any time and day I want.
Its a good fun site.
Sure things take a while but they're getting better and faster delivery.
Sizes are still a bit iffy, but things like sunglasses and toys and accessories come and are great quality
Excellent service as usual from Brett. Hassel free purchase. I think it would be better if there were more dishwashers models on the floor so we could actually view what we were buying. Thanks
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.