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WishReviews 2,547

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

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Oklahoma
1 review
0 helpful votes
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Items in clothing are too small
January 12, 2018

Still haven't received all the items ordered from last year. I have ordered a lot of things from you. Thetwo shirts gave toamuch thinner guy.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Delivery fails
January 12, 2018

A lot of products i ordered never arrived, i would report it and get no answer. Lots of money wasted.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Still waiting
January 12, 2018

I'm still waiting for 3 items 2 spinners 1 cross necklace from months ago I have reported it and no results

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Almost every product I get Ive been happy with, and of course I love the prices. Some of the shipping is surprisingly fast, but most is a little long. There has been a few times that I forgot I ordered something till it showed up, nice little surprise.

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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Love everything about wish getting things for my wedding to my new husband Martin and getting things for him that he likes. Plus I am still thinking about getting things for our family thru wish because it the best place to shop.

Date of experience: January 12, 2018
Hawaii
1 review
0 helpful votes
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AMAZING
January 12, 2018

I was hesitant at first to purchase on wish but I'm glad I did. Great prices on products I usually spend 10x the amount. Not every product is great but they have an excellent customer service team with quick responses and positive outcome.

Date of experience: January 12, 2018
Arizona
1 review
0 helpful votes
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Only once did I recieve wrong items from your company and did not like having to pay return shipping fees when it was company fault.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Wish is very easy.
January 12, 2018

I've got so much stuff from wish for so cheap I can never go wrong. And I thought I could never get the stuff that I got but I did thx to wish

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Mon garde robe partout dans le monde
January 12, 2018

Merci de diversifier mon look avec les meilleurs prix. Je trouve sur wish tout ce quil ny a pas ici et souvent à prix beaucoup plus bas

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Five star all the way! Excellent shopping experience, delighted with products and service. Very responsive to any query.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Great prices, unreliable shipping
January 12, 2018

While the items and prices are wonderful, I have had several items never show up. I have had good and bad experiences with quality of items as well.

Date of experience: January 12, 2018
Tennessee
1 review
0 helpful votes
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Very angry with y'all.
January 12, 2018

Never ever ordering from y'all again. I am going to get word out that y'all never gave me what I ordered from y'all. All y'all wanted to do was gave a refund. Why not just give what I ordered.

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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Love their customer service
January 12, 2018

They have wonderful customer service and some ya win some ya lose but they back all their sales and you can't ask for better than that and prices

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Shopping experience
January 12, 2018

Service has been very good. An experience. Enjoyed every thing I bought? Brought so much for my grand children. And what I bought ive used. Very happy with Donna covers.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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It's okay
January 12, 2018

Like most online sites you win some you lost some. All together a decent site. Sometimes shipping takes a little longer than worth the "bargain" but if you don't mind waiting 2+ months for a product and are in no hurry to receive it it's a pretty good deal.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Gotta love the price!
January 12, 2018

Love the prices, hate how long it takes to get your purchases. Having the option to pay extra for express shipping would improve the experience tenfold!

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Wonderful if you don't need it soon
January 12, 2018

Most things come on time. You can get a jem... or not so much. The price is usually right. Customer service has been great for any issues.

Date of experience: January 12, 2018
Virginia
1 review
0 helpful votes
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I spend a lot of money on this app. And if I get discount points I should be able use them at any time and day I want.

Date of experience: January 12, 2018
Canada
2 reviews
0 helpful votes
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Wish is a good site
January 12, 2018

Its a good fun site.
Sure things take a while but they're getting better and faster delivery.
Sizes are still a bit iffy, but things like sunglasses and toys and accessories come and are great quality

Date of experience: January 12, 2018
Hong Kong
1 review
0 helpful votes
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Excellent service as usual from Brett. Hassel free purchase. I think it would be better if there were more dishwashers models on the floor so we could actually view what we were buying. Thanks

Date of experience: January 12, 2018