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WishReviews 2,547

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

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Texas
1 review
0 helpful votes
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Good and cheap
January 12, 2018

The stuff I've order has been good and cute. At times cheap made. I've ordered many different things got most of them except for once.

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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Wrong
January 12, 2018

Last 3 orders was not what was shown on order page. Different materials on pic than what I ordered. I will not use WISH anymore.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Wish sucks
January 12, 2018

I ordered some boots that I never received but they said I did & I can't get anyone to do anything about it, I am a loyal customer

Date of experience: January 12, 2018
Minnesota
1 review
0 helpful votes
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Ok
January 12, 2018

Some good some bad. Overall I'll keep shopping. Pics arent always what is sold. Still have yet to receive certain items but refunded promptly

Date of experience: January 12, 2018
South Carolina
1 review
0 helpful votes
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Buying Experience
January 12, 2018

Pictures are very accurate and all the items I have ordered and received are as described. On some items, the price listed in the picture is the NOT actual price, it can be higher for different colors or sizes. A little bit misleading.

Date of experience: January 12, 2018
India
1 review
0 helpful votes
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Great deals
January 12, 2018

Good experience and deliveries will be shopping again on wish products are of good quality and will recommend to friends and family

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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I have ordered quite a lot from them ive been a customer for the last two years and they always make sure i am happy and satisfied

Date of experience: January 12, 2018
Texas
2 reviews
1 helpful vote
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I love Wish
January 12, 2018

I am very happy with Wish. I read the adds carefully and look at the customer photos. I have had only positive experiences with the stores and wish. I order often. I always recieve notices when my items are processed and shipped. Also recieve inquiry to make sure item is deliverd. Shopping is fun on Wish.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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I ENjoyed hopping on wish
January 12, 2018

IT was so nice to shop on wish
I got many useful things
Only its come so late
My refund comes fast
Honestly theres lot of choices and variety in products

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Ive been shopping on Wish for almost 2 years. Ive had excellent experiences & will continue to be a customer. Thank you Wish for making trendy affordable!

Date of experience: January 12, 2018
South Carolina
1 review
0 helpful votes
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Mostly good deals
January 12, 2018

A friend recommended Wish a couple years ago and this site has been pretty great. I've found some pretty incredible deals and have bought a ton of products for myself and others. Most of the time everything works out fine. I've only run into a few items that were poorer quality that what was advertised. Only twice have I had any trouble just not getting a product, but the companies refunded my money with little to no trouble. I'll continue to shop here and recommend it. Thank you.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Best value for money.
January 12, 2018

Great products at a great price and always arrives early. For the first time ever "it's too good and it's true".

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Before they was promised.
January 12, 2018

The product arrived before promised. And it is just like it looks, and was undamaged. Glad that I ordered it.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Great buy
January 12, 2018

Loved it always happy with everything I have purchased with wish from gifts to give my friend's to gifts for me

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Majority Satisfied
January 12, 2018

I only had 1 item that I ordered that did not come which I was disappointed with but wish customer service help me out and got me a full refund and apologize for the inconvenience and the were very quick with their response.

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Good prices
January 12, 2018

When you order things it takes to long to get wnd I ordered a watch that I paid for but never received it so I ordered a green Bluetooth watch and the instructions came in Chinese and I couldn't figure out how to use anything but the time asked for instruction in English but never received a answer back from anyone

Date of experience: January 12, 2018
Mississippi
1 review
0 helpful votes
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The best for less.
January 12, 2018

Shopping Wish is like a treasure hunt. My wife and grandchildren love Wish too! Glad you are always there.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Love the site I have ordered a lot off of it but its hit of miss somethings I get great stuff at great deals another times the shipping takes forever and its very poor quality

Date of experience: January 12, 2018
Massachusetts
3 reviews
0 helpful votes
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Never a problem
January 12, 2018

Shop wish and Geek all the time never once had a problem that was not taken care of. Always check 3 to 4 places before I buy. Love it

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Overall I have had pretty good service a few times things never arrived but I enjoy using wish some items the quality is not the greatest but I feel most things are good

Date of experience: January 12, 2018