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WishReviews 2,547

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

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Oregon
2 reviews
0 helpful votes
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Best prices ever!
January 12, 2018

Great products at awesome prices! I have gotten all my friends and family hooked on Wish! Best app ever!

Date of experience: January 12, 2018
Colorado
1 review
0 helpful votes
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Wish
January 12, 2018

Wish is good... mostly... there are a lot of venders that put pictures of great items but that's not what you get! There great about refunding your money or returning items. This is after you wait 3 to 6 weeks to receive the item then the hassle of a return. So if it is something you need your better off buying it here for a higher price.

Date of experience: January 12, 2018
Virginia
1 review
0 helpful votes
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I feel like I've gotten a super great deal! A overall wonderful experience shopping... my first online experience.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Not worth the time.
January 12, 2018

A waste of time and money. I had three items I never received. The last one ended my shopping with them claiming I received the item which I never did. After months of asking where is it the said it was delivered, so that was it.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Different prices
January 12, 2018

Love shopping on wish but get annoyed if I see adverts on Facebook for one price & when you go to the app the prices have changed also some items say free but when you look closer they charge you

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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One happy customer
January 12, 2018

I have been purchasing products via wish for over 2 years and I have been very happy with the quality and price. Takes a little while for delivery for some products but it doesn't up set me as it does eventually arrive. I have saved money buying through wish as well. One very happy customer.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Disappointed
January 12, 2018

I purchase a watch and it did not work asked for to return it. Was told I did not purchase it from wish.so I'm stuck with a broken watch not happy

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Hurray for wish!
January 12, 2018

I have had some disappointments but overall I love shopping with wish! I have purchased a bit of everything from shoes to dresses to kitchen items to gifts for the holidays. If there is a problem they work to correct it ASAP!

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Never received what I ordered
January 12, 2018

Cool site, lots to choose from, never recieved an email with my order and never received it in the mail but it was taken off my credit card. Wouldn't recommend.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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No good
January 12, 2018

The wireless motion sensor led under cabinet light light
There is not sensor on the device only work when you push the light

Date of experience: January 12, 2018
Missouri
1 review
0 helpful votes
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Shopping
January 12, 2018

For the most part I Love Shopping on Wish! There Has Been a couple of things i did not get and i paid for them. But it was to late when i try to ask seller a question...

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Cheap. Good products.
January 12, 2018

Sometimes it take a while to get it but very satisfied with my orders...

Date of experience: January 12, 2018
Alabama
1 review
0 helpful votes
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Excellent site.
January 12, 2018

Wish has the best customer service. They have a great variety of merchants that supply a great variety of goods. Something here for everyone. You must be careful in what you choose, but rest assured their customer service is always there to help in the event you need them.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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So good its addictive!
January 12, 2018

So many wonderful things that wish provides. Fantastic prices, great products, excellent customer service etc.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Great experience shopping on Wish.
January 12, 2018

Great experience shopping on Wish. I don't have anything negative to say. Although the 9 o'clock give away thing could use some work. I've tried to get something and everything is all gone before my phone loads.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Love it
January 12, 2018

Easy, reliable and good products. If you are willing to wait a few weeks for your order it's worth it.

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Wish has something for everybody. Don't be afraid to look for what you need/want on one of their apps or website, there's a great chance one of their distributors carries or makes it or equal substitute. You do have wait time for it to be shipped to you (some items/distributors offer express shipping) but if you take into account the excellent pricing with the shipping charges it is worth the wait, alot of times more so. They have a good thing here and are great in customer service, especially for the amount t of customers, orders, amount of distributors, and all the bonus features, gifts, surprise offerings on the apps and websites. I enjoy perusing their site.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Great
January 12, 2018

I have a great time shopping on wish, sometimes it is a little slow getting the things you want and a couple things was a little cheaply made but overall it is a wonderful way of shopping

Date of experience: January 12, 2018
Washington
3 reviews
0 helpful votes
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I have ordered quite a bit and I would say it's a 50/50 on satisfied quality. Some are miss fits some are quality. Shipping dies take quite a long time. Shipping costs are high.

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Know what you are ordering
January 12, 2018

Most things here are OK. Pay attention to size and the description.
For the most part this is a good site if you don't expect quick shipping.
Most items ship from China 4-8 weeks.
BUT, if you don't get something they a very quick to refund you money.

Date of experience: January 12, 2018