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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Great products at awesome prices! I have gotten all my friends and family hooked on Wish! Best app ever!
Wish is good... mostly... there are a lot of venders that put pictures of great items but that's not what you get! There great about refunding your money or returning items. This is after you wait 3 to 6 weeks to receive the item then the hassle of a return. So if it is something you need your better off buying it here for a higher price.
I feel like I've gotten a super great deal! A overall wonderful experience shopping... my first online experience.
A waste of time and money. I had three items I never received. The last one ended my shopping with them claiming I received the item which I never did. After months of asking where is it the said it was delivered, so that was it.
Love shopping on wish but get annoyed if I see adverts on Facebook for one price & when you go to the app the prices have changed also some items say free but when you look closer they charge you
I have been purchasing products via wish for over 2 years and I have been very happy with the quality and price. Takes a little while for delivery for some products but it doesn't up set me as it does eventually arrive. I have saved money buying through wish as well. One very happy customer.
I purchase a watch and it did not work asked for to return it. Was told I did not purchase it from wish.so I'm stuck with a broken watch not happy
I have had some disappointments but overall I love shopping with wish! I have purchased a bit of everything from shoes to dresses to kitchen items to gifts for the holidays. If there is a problem they work to correct it ASAP!
Cool site, lots to choose from, never recieved an email with my order and never received it in the mail but it was taken off my credit card. Wouldn't recommend.
The wireless motion sensor led under cabinet light light
There is not sensor on the device only work when you push the light
For the most part I Love Shopping on Wish! There Has Been a couple of things i did not get and i paid for them. But it was to late when i try to ask seller a question...
Sometimes it take a while to get it but very satisfied with my orders...
Wish has the best customer service. They have a great variety of merchants that supply a great variety of goods. Something here for everyone. You must be careful in what you choose, but rest assured their customer service is always there to help in the event you need them.
So many wonderful things that wish provides. Fantastic prices, great products, excellent customer service etc.
Great experience shopping on Wish. I don't have anything negative to say. Although the 9 o'clock give away thing could use some work. I've tried to get something and everything is all gone before my phone loads.
Wish has something for everybody. Don't be afraid to look for what you need/want on one of their apps or website, there's a great chance one of their distributors carries or makes it or equal substitute. You do have wait time for it to be shipped to you (some items/distributors offer express shipping) but if you take into account the excellent pricing with the shipping charges it is worth the wait, alot of times more so. They have a good thing here and are great in customer service, especially for the amount t of customers, orders, amount of distributors, and all the bonus features, gifts, surprise offerings on the apps and websites. I enjoy perusing their site.
I have a great time shopping on wish, sometimes it is a little slow getting the things you want and a couple things was a little cheaply made but overall it is a wonderful way of shopping
I have ordered quite a bit and I would say it's a 50/50 on satisfied quality. Some are miss fits some are quality. Shipping dies take quite a long time. Shipping costs are high.
Most things here are OK. Pay attention to size and the description.
For the most part this is a good site if you don't expect quick shipping.
Most items ship from China 4-8 weeks.
BUT, if you don't get something they a very quick to refund you money.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.