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WishReviews 2,547

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

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Canada
1 review
0 helpful votes
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Too many non-deliveries
January 12, 2018

Used to be many free items - had more items go missing than delivered - some items damaged with no refund

I will still use Wish

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Great
January 12, 2018

Dilivery is some times late but alway receive the item.
In good condition
Sizes are usually ok and quality is good

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Not as good as geek.
January 14, 2018

The very first product I ordered I didn't even get. The second one I did receive and they sent me the wrong size. So I think that will be the end of my shopping experience with wish. However I know your partners with Geek and that side of things is great.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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At first I received my items quickly, but of lately they have not been turning up, or are up to 4 weeks late being delivered.
Also some of the items seem to be of a second grade, not first grade as they should be.
If this continues to happen I will find another place to buy my items from.

Date of experience: January 12, 2018
Canada
2 reviews
0 helpful votes
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Price too hight
January 14, 2018

When i compare with Aliexpress the prices on wish are sometime double so now i will use less this web site. Also the gain ponts are very low.

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Excelente
January 12, 2018

Muy conforme estoy, todo llega siempre perfecto. Muchas gracias! Nunca entendí lo de los descuentos en la próxima compra, pero igual sirven los precios.

Date of experience: January 12, 2018
Canada
1 review
1 helpful vote
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Not very satisfied product was VERY cheaply made
Arived early tho so that was good. But it's not something that I'll get on here again.

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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Casi excelente.
January 12, 2018

Mucho productos llegan en fecha, pero otras se tardan mucho. Por eso no hago la otra orden esperando que llegue todo.

Date of experience: January 12, 2018
Tennessee
1 review
0 helpful votes
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So easy to shop and save money!
January 12, 2018

Wish has TONS of great items! It is so easy to shop and saves me a ton of money! I always find lots of things... even some I didn't know I needed! Ha ha!

Date of experience: January 12, 2018
Oklahoma
1 review
0 helpful votes
Follow Dustin D.
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Good service If Ever I had a problem the money was always returned and made good on their ethics. They never contest any true problems. A good reliable site to use you just have to be patient.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
Follow Michelle C.
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Love to shop on Wish... there fast with delivering the product... refunding is also no problem with Wish their customer service is the best

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Margaret
January 14, 2018

Some products are great and some are very cheaply made. I wish especially the clothes we made a little more durable and true to size

Date of experience: January 12, 2018
Georgia
1 review
0 helpful votes
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Great Website
January 12, 2018

My experience has been nice. I only wish there was not any individual shipping charge. That is my only complaint.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Nice
January 12, 2018

Tx wish for all stuff i buy all $#*! conform and qualiter merci tout ce que jai comma der fu conforme et de qualiter merci wish

Date of experience: January 12, 2018
Missouri
1 review
0 helpful votes
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Love it
January 12, 2018

Love everything I get great prices, great selection, hot items. Always arrives with a little wait on some items not all.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Awesome
January 12, 2018

I really love Wish only have like three problems but they resolved them pretty quick... Not a lot of App will do that... LOVE YOU WISH

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Excellent App
January 12, 2018

My order went smoothly, I love this app so far. The clothes fits well and the material has great threading. Wish keeps me up with all their discounts on clothing. Thank you Wish for your good service.

Date of experience: January 12, 2018
Pennsylvania
1 review
0 helpful votes
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Great products and lots of fun
January 12, 2018

Wish always has something cool. Great shops and great deals. They have some of the best customer service I've ever encountered.

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
Follow Michael H.
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Only ever had one item not work that I or dered from WISH, their return policy was easy and I was refunded right away.

Items take longer to arrive, but if it didnt you wouldnt be getting that item at 20% its usual cost.

Like the app a lot.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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You get what you pay for
January 14, 2018

You get what you pay for. It's either a hit or a miss some of the products are great some not so great overall I'm pretty happy.

Date of experience: January 12, 2018