Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
It's no good I was getting these shoes there late it says probably going to come in 34 days wth I mean this is the worst I only trust Amazon for now on it might be more expensive but better Srry if this to hard but it's the truth I asked for a refund
Have ordered several times. Items always late, ETA changes several times. Quality of clothes very poor. They quit responding to my refund requests and I still haven't received the item after several weeks.
I ordered an item over 6 weeks ago. I still haven't received. I asked for a refund because it was a Christmas gift and it definitely won't be here by Christmas and they said NO! Please, please don't use this company.
Too good to be true item not even close to what you order especially clothes and the worse part that they don't let you put bad reviews i already delete this application don't recommend it never buy there
Product not even close to what is pictured. You end up loosing money; you pay for receiving and returning.
Never again.
I ordered an evening dress for my daughter in late Oct of 2016. They changed my delivery date twice and two months later (Dec 2016) I still haven't received it. Sure they offered me a refund for the inconvenience, but they didn't offer to send another dress. I wanted a dress for my daughter. The've lost me as a customer. I finally got it just before the New Years holiday. The dress that was delivered didn't look like the one I ordered. The color was the same, but there was no beading. The quality was terrible. I'm so done with Wish.
Over 11 orders never arrived. I was expecting these all before Christmas this year. I ordered some in September and some in October. I contacted support and they tell me all packages got lost in transit. How does that happen? I feel like they never shipped them out... At least they re funded me but I'm still extremely disappointed that I never received my items.
I have spent about $300 on items. Clothes don't fit, toys don't work or toooooo loud. Some items are ok, but just a few. It takes about 4-6 wks to receive it. I'm done, I won't be ordering any more.
Okay, I'll be honest, I loved their pricing! I kept hearing about WISH from my kids (who had never ordered from them) so I decided to place an order last April for the first time. I ordered three items and received one. My mistake in not keeping track (they were gifts for my daughters birthday). I didn't remember that two never arrived so this Christmas I made another order in November for several items... I received one about two weeks later... it was the completely wrong item. I waited to see if perhaps the other items would come... I'm still waiting on three of them. One bathing suit that was suppose to be her by Dec. 17th is now not coming until AFTER christmas! One sweater dress shows it will be here on Dec. 18th... yet it's not here yet! And two other items show coming on Dec. 23rd... Everything I check on the delivery date it just moved father away! The prices are good but the most items are made in China and the sizing is way off. You have to order XXXL if you are a us medium. And the customer servicer is horrible! I've been trying to get refunds on the two items that never came in April and the items that was entirely wrong and can't seem to get any help! Net/net if you are on a budget, very small, and can wait 8 months for your items to arrive you are okay to use this site. But if not it will be WISH-full thinking to get you items correctly and in time.
I, like many others, became upset asked and addicted with the items found on this app. However I was quick to learn they failed to meet quality standards as well as poor customer service! I've ordered countless items. Some so poor in quality I tossed them at once. Others smell so bad it's toxic. After having several months of difficulties, the app not recognizing my password or login information. I remove the app from my phone. Got a new phone downloaded it again and tried once more. Checking the status of some of the items in which I ordered I took note that there was an item I have not yet received. Months had passed. I contacted customer service and they told me it exceeded the 30 days request. I explained all details listed above and yet still nothing. It's fraud if you take funds for something and do not provide that item or service. So I will be calling my lawyers! STAY AWAY! BUY MADE IN AMERICA ITEMS - years from now we will leaned all this $h|t is toxic and the cause of a new cancer! Yep, THEY ARE THAT BAD!
I ordered some bumper stickers and a hat. Never got the hat. Got some bumper stickers and they were the total opposite of what I ordered. Plus they had foul language on all of them. This website is a scam. Not only did they steal money from me but I'm also losing money because I have to mail these disgusting stickers back to these clowns. Plus they have no way of contacting them. They will be punished some day.
Ordered a couple of items. The dog coats came very fast but we're very small ordered size medium but they are tight on a very small dog. Ordered a coat and a blouse for myself. Still have not received then. It has been over a month. They keep telling me the package is on its way. I'll see how long it takes to get a refund. They take your money but you don't get what you ordered.
I ordered lots of items from Wish last year for Christmas presents. I ordered them in October, and some items did come in until AFTER Christmas. They said it takes about two weeks for orders to arrive (HA!). The two pairs of leggings I ordered were sized for a toddler (and I'm only a size 4) and ripped the first day I wore them out. Ordered my best friend and I some cute Harry Potter charms and they arrived to my home already broken! Cheap $#*!, horrible customer service, and ridiculous shipping methods. Socks should not take 2 months to ship out!
I ordered a Kailijumei lipstick from Wish, thinking that it would be a very cute Christmas present for my friend. I was very happy about how inexpensive it was to buy the lipstick, but when the lipstick arrived i was very shocked. I received a very different brand(Rosetime). Not only was the brand different, the lipstick was not clear(tinted pink) and it had no flower in it. The lipstick was smudged on one side and it smelled cheap. THis website is too good to be true. The prices are only low because you will not get what was advertised. DO NOT USE THIS WEBSITE. When i called costumer support i got no human response and i have tried email, but so far I have not been answered.
I placed an order on 11/14 and the tracking shows it arrived to the carrier on 11/28 and is still sitting there. They said they have no control over the carrier which is USPS by the way. I have asked for a refund but totally expect that I will have to contact the credit card company. I'm worried about fraud at this point.
Als je hier iets besteld en je ontvangt het niet, blijven ze maar zeggen dat je moet wachten, is iets niet goed moet je wel vijf keer een foto zenden. Zeer slechte service
I've bought quite a lot of items from Wish in the last 6 months. A few of the items were junky, some were fantastic, and most were pretty good and definitely worth the great prices.
Read the reviews for each item; very important.
Watch out for electronics and time pieces; tgey don't always function well.
I thought I would love the App. Local never can get a reply. I ordered for Christmas and paid extra for shipping. The app. Told me dates of arrival, then I got an email that said I was charged but it would be delivered in January. Not Christmas went in to track and app just a circle that spins and never comes up. Plus shipping was more than the gift "app sucks "
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members