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Canada
1 review
8 helpful votes
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Dont do it
January 2, 2017

Many tempting buys on the website. I ordered severel items early November. Items never arrived. Imcontacted support, they told me to wait it out a bit longer (5-7 days) stuff never showed up so I asked for a refund. I recieved a notice sayin I have been refunded and In my profile on their site it shows that I have been refunded but I have NOT BEEN REFUNDED. Don't order from this site.

Date of experience: January 2, 2017
Virginia
2 reviews
3 helpful votes
Follow Wei Z.
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I ordered something on May 4th. Since May 17th, the tracking information is shown as "May 17,2020
Arrived at customs of destination country, USA ShangHaiShi SHANGHAI, ShangHaiShi SHANGHAI, USA"

I contacted the customer service to report this is fraud because there is no USA custom facility in "ShangHaiShi SHANGHAI, USA". So it is fraud.

The customer service told me that it is still on the way to deliver to me.

Where is this city "ShangHaiShi SHANGHAI, USA"?

Date of experience: May 30, 2020
Wish C. Wish Rep
over a year old

Hi Wei. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Arizona
1 review
8 helpful votes
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I think this site is awesome! I've bought many things and I never expect them to be super nice, and anybody that does is just naive I suppose. Everything is cheap and comes from China, so of course they're not going to be brand name quality products. I've bought all sorts of things from body jewelry to clothes and it all arrived when expected and met my satisfaction. I do a lot of artsy-craftsy things and go to Wish for my supplies. Heck, I even order my nail supplies through Wish. You just have to love a good deal, and be careful to check out the reviews and the sellers themselves and READ THE DETAILS... and personally, as far as anything electronic, I'd go to a different site.
There have been a couple items that weren't recieved and one item that was wrong but that was only 3 things totally maybe $10(including shipping), and comparing that to the $100's I've spent on this site, does not tarnish them in my opinion. Everyone and everything deserves a little room for error. Overall, the good has by far out weighed the bad.

Date of experience: January 6, 2017
Louisiana
1 review
0 helpful votes
Follow Silton F.
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Ordered Leupold VX3i scope. Saw fraud alert by Leupold and called in serial #. They said it is a fake from China. Same serial # reported multiple times

Date of experience: May 21, 2020
Wish C. Wish Rep
over a year old

We're here to help, Silton! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Switzerland
1 review
0 helpful votes
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Easy and worth the price
June 20, 2018

Buying at wish is really easy and should the item arrive damaged, it is rapidely refund. But really most of the times the goods are well packed and look exactly as on the pictures.

Date of experience: June 18, 2018
GB
4 reviews
5 helpful votes
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Why admire you such a s&%t company? How are people you managing to get people to order from you. Give everyone their money back and stop scamming ppl out of their hard earned money.

Date of experience: December 5, 2016
New Jersey
1 review
0 helpful votes
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Good prices
January 12, 2018

When you order things it takes to long to get wnd I ordered a watch that I paid for but never received it so I ordered a green Bluetooth watch and the instructions came in Chinese and I couldn't figure out how to use anything but the time asked for instruction in English but never received a answer back from anyone

Date of experience: January 12, 2018
Alabama
1 review
0 helpful votes
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Wish owes me hundreds off dollars. No true way to communicate. They claim they gave me refunds and they did give me partial refunds which covered the shipping costs. Only way to communicate is via automated Bull $#*!, You have a better chnace of winning the LOTO than receiving a refund. DO NOT PURCHASE ITEMS UNLESS YOU ARE PREPARED FOR DISSAPOINTMENT.

Date of experience: July 15, 2020
Wish C. Wish Rep
over a year old

We're here to help,Donald! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Canada
1 review
4 helpful votes
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Don't order from wish
April 24, 2017

Ordered 2 items never got it from the wish app. First item was free but still never came and second one never came it's been 2 months I got refunded atleast

Date of experience: April 24, 2017
GB
1 review
0 helpful votes
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Not happy
May 14, 2020

I ordered a Bose bluetooth head phones, first when I see it says £16 when I clicked to buy says £22 and when I finally clicked to slide to final pay says £32 total, £10 delivery, that is double the price that I have been told, anyway I still bought them, the parcel arrived 5 days later and the driver lefted the parcel outside my door never even ring the bell to let me know, after I opened it was a long ladys hair atached to the headphones, It was disgusting, and it looks fake, I will never ever order again from here, I am not happy with this company.

Date of experience: May 14, 2020
Wish C. Wish Rep
over a year old

Hi Guillermo. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Florida
2 reviews
0 helpful votes
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Awesome!
February 23, 2018

Love wish. Great products at a great price.
Every time I see a product on tv for $20 or more dollars I go to wish.com and they almost always have it for a few dollars.
I highly reccomend it

Date of experience: February 20, 2018
Canada
1 review
7 helpful votes
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The worse online website
November 30, 2016

The worst online website I after I orderd too many things and after I was waiting for two months they sent me email to refund my money back I was waiting for the staff I order and now I have to buy it from another site so friends don't buy from them if there is zero star I will give them

Date of experience: November 30, 2016
Australia
1 review
0 helpful votes
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The year is 2021 and I just can't believe that this kind of promotion and advertising that I see everyday on Wish, can be considered acceptable to the ACCC, The fair Trades Act of Australia and most customers visiting the Wish online store. Call it what you want... Clever promotion etc etc etc but I call it false advertising. You don't advertise a price for a product and then charge another price. You don't display a product in your advertisment ( Like a full tool set) with a price, no matter how cheap and then only offer one spanner for that price advertised. This is not Australian marketing and the way we do business in Australia. This kind of marketing may be acceptable in other countries where possibably dictator style (and perhaps corrupt) bully government's rule. But this is still Australia and we as individuals demand respect and trust worthy practices from our people in business. I have had some horrendous experiences with some online business pretending to be Australian but operating out of China. And these companies will not honour the 12 months warranties they advertise and offer. We need to stand up to these bullies and let them know that we won't be taken advantage of and let them diminish our good business practices.

Date of experience: June 29, 2021
France
1 review
0 helpful votes
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Satisfaction
February 28, 2018

I m in contact since 2 years and very satisfied, but sometime, never received my order, ok no problem with WISH and thanks for your offers, please try to reduce your delivery, i hope

Date of experience: February 25, 2018
Canada
1 review
0 helpful votes
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They sold me a desk and made me to wait for 25days when I followed up why I havent received this item. After back and forth messages, they said they dont have this desk available anymore.

Date of experience: July 27, 2020
Wish C. Wish Rep
over a year old

Hi Dariush. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

New Jersey
1 review
3 helpful votes
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I dont think my items coming in... tried contacting them over 10 times. No reply. Scammers. I have aopen lawsuit against them. I might be awarded 150,000. So dont except them to be in business long.

Date of experience: February 17, 2017
Australia
1 review
0 helpful votes
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Easy to find items on wish
June 21, 2018

It is easy to find items on wish. The search option is very useful and there is always plenty of choice. Checking out is also very simple. Items also delivered on time, infact ealier than expected.

Date of experience: June 18, 2018
California
1 review
0 helpful votes
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I've ordered 6 items, received only 4. One was damage (they refunded me), one description was innacurate (can't return it and no refund possible...), two was ok and I didn't receive two. They refuse to refund me those two because tracking said delivered... it was not. Had to chargeback and they disputed the charback. DO NOT BUY ON THIS WEBSITE, GO ON ALIEXPRESS, it's cheaper and support is actually good.

Date of experience: November 10, 2020
Wish C. Wish Rep
over a year old

Hi Brice, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

India
1 review
0 helpful votes
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Wish is a fraud site
March 16, 2021

I ordered a finger pulse oximeter and they sent me only a pouch and not the oximeter. It is impossible to talk to their executives and they don't answer our questions or they give irrelevant answers.

Date of experience: March 16, 2021
Wish C. Wish Rep
over a year old

Hi Alister. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
4 helpful votes
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Crap company
May 27, 2017

I only wanted to order my son a 1 pound fidget spinner and I typed my card details but they were rejected I typed them correctly checked my balance (I had 20k) and still it was rejected and yesterday I was charged 100 quid by them when I didn't order anything

Date of experience: May 27, 2017

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778