WigTypes

I recently ordered from them for the 1st time to get the keri wig i didnt open it until a month later for my sisters bday and when i did one side was way shorter than the other and both sides were supposed to be the same length i emailed them they said its past 30 days nothing we can do and even sent pics like they asked i called the number but it didnt work so i emailed again to see if i could get a good discount if i purchased it again to get the right one i should of gotten the 1st time but they said unfortunately theres nothing we can do about it so needless to say that was my first and last time ordering from them

I've been ordering my wigs, drawstring ponytails, bulk hair, braiding hair, crochet hair and other hair products from wig types for about 4 years now. I use to buy my hair from the beauty supply store, I no longer do that. Wig types, hair is always a good price and are always $10-40 cheaper than the bss and some other online stores. They pretty much guarantee, if you place your order that day by 4-5 o'clock (depending on your time zone), it'll be shipped out that day. I'm in Chicago, Illinois(my time to be ship out same day is 4 o'clock) and they always ship my package right out and you'll get a tracking number by 7 that night, if you placed your order by that time. I always place my order by 4 and I have always received my package from them, in 2 business days. Yessss, I mean always got my package in 2 business days! They are the best, never had any issues with them or their products.

I'm too tired for a long diatribe, but hoping that hair comes tomorrow as expected, getting in touch with customer service is a nightmare, answered twice in 4days( lied about reason why) live chat never operational & I wanted to but a more expensive wig after the original order already shipped... Yep 20%restockibg fee ( no exchanges), also indifferent customer service rep... Bordering on rude! Definitely snarky ( could be a NY demeanor though! Lol from there too) which I'm sure he is the only one they have answering the phone & only there for probably an hour after the lunch break! That's when I've gotten him to answer!

Never received confirmed processed/shipped email... Finally got a UPS email!

The prices are the cheapest, do can't recommend, but hope product is as advertised

All shipments were on time. Never had a problem with any orders. Will recommend to everyone. Give them a!

I ordered 2 wigs from this company. I received them in a timely matter but the wigs were in terrible condition. It appeared the both wigs had been cut and worn I contacted the company and was told that all of their wigs are new and come from the factory unopened. I sent the wigs back the next day and requested a refund. I was told by the company that it would take 8 business days after receipt of the merchandise. On the 8th day I did not receive my refund. I contacted my credit card company and filed a dispute of the cost. On the 9th day I received an email from the company alerting me that the total refund had been refunded to my account. I checked with my credit card company and was told that the refund had not been received but could take a couple of days to post. As a customer I expect to receive quality merchandise from businesses. Because I had a bad experience with this company, I would NEVER do business with them again. I would warn anyone else to read customer reviews prior to conducting business with anyone.

I have been ordering from this sight for six years. I have only encountered a problem with a product I received once. However, I do not order anything that I have not phicially seen in person. I typically will visit my closest beazty supply store, check out the product and place the order online with Wigtypes.

The one time I encountered the problem, I email my issue and received a replacement in the mail within a few days.

When I am looking for soemthing and it it out of stock, I find it instock within a few days. The shipping is super quick and the prices are very good.

I use to order form this site previously then stopped because they sent me 2 wigs that were damaged, I then started to order from hairsisters which were great but since they changed their order payments to strictly paypal for some reason it doesn't work with my paypal account and this is the only site I'm having that issue with I called them numerous times they told me to use certain engines and it still did not work, so I was stuck and had to order with wigtypes once again now they have a 110% price match guaranteed I emailed them about it the day I received my items and never received a response from them and that was 2 weeks ago, they will go out of business if they continue this type of customer service by not responding to their customers because it seems as though they couldn't care less, so there's absolutely no respect for their customers regardless of all the money being spent, ugh so frustrating, buyer be aware.

This company is a true and complete mess. I ordered and paid via paypal. I was alerted by UPS that my order had been sent. When, I viewed the tracking it showed a different address than what paypal receipt confirmed as the correct address. I emailed the company and made them aware, the item was being sent to an address that was not mine and, I had no idea what it was and gave them the correct address again. I was emailed back and told, well that is what was entered on the website and that the item had been sent. I emailed them the confirmed receipt from paypal that shown the address also, made a complaint with paypal about the item being sent to the wrong address. I was refunded my money, but funny enough blacklisted as well because I complained to Paypal.

After reading the other reviews, I now understand that this company was attempting to scam me. They intentionally put the wrong address into their system, and shipped some kind of box. Knowing full well that their would be an issue, so I'd be forced to have the item resent, pay additional shipping costs and restocking fees.

I also confirmed with UPS, that the company put in this address it was not something generated by them, and the hilarity behind the whole scam is the fact that these idiots put a community college address as my home address, so that it'd be shipped to the college, but upon them getting it of course they'd send it back because it's a commercial property.

Do not buy anything from these people, they are scum.

These Creeps Cancelled my order without my Knowledge and did not credit me back my 70.00 dollars. Plus I purchased a human hair wig for over 100 dollars! The Wig was Horrifying it did NOT Match the Model on the Picture. I Think they did this to me on Purpose so that I would not have a new wig to wear on Memorial Day. These People are Disgusting & Horrible Customer service. HERE IS MY ADVICE DO NOT ORDER FROM THESE PEOPLE THEY WILL CANCEL YOUR ORDER WITH OUT YOUR KNOWLEDGE WORSE WIG COMPANY ON EARTH. I WILL NEVER EVER ORDER A WIG FROM THEM AGAIN & I HAVE PURCHASED SO MANY WIGS FROM THEM PLUS THEY NEVER EVER ANSWER THE CUSTOMER SERVICE LINE. I AM TURNING THESE PEOPLE IN FOR FRAUD. THIS IS WHAT THEY EMAILED ME We will cancel your order and ask you to place a new order to ensure that your package is shipped out on the same day. Please note that the return will be subject to a 20% restocking fee, as per our return policy. I NEVER TOLD THESE PEOPLE TO CANCEL MY WIG ORDER THEY DID THIS WITHOUT MY PERMISSION AND I NEVER GOT MY MONEY BACK.