WigTypes

I requested a refund from wigtypes.com and, not only did they ignore my request, they REJECT any orders I make. The public including reviewers on YT have been notified about their BAD business ethics. Stay clear from this Chinese-owned dictator business and give your coins to REPUTABLE businesses that don't DISCRIMINATE.

All shipments were on time. Never had a problem with any orders. Will recommend to everyone. Give them a!

However, just don't ask a question about your order. The overall attitude of this company is definitely less than professional. If they can somehow fix how they communicate with their customers, they wouldn't have so many on the blacklist. Luckily for me, I found a better inexpensive wig store online. Thank you for being the bi**h you were in the email. I'll make sure none of my friends and family members not patronize your online store.

I never knew this site existed and just found out about it lastweek (through google) and my first time experience was great! I ordered haircare products (shampoos, conditioners etc); the prices were very inexpensive, the shipment was fast (which was expected since it did cost $12.00 - a bit high in my opinion) and none of my products were damaged (they were sealed securely in bubble wrap and came in a box).

I saw alot of negative reviews about persons not receiving their packages (mainly weave) or products being damaged etc which made me very nervous to make a purchase but I took a chance and did it anyway and I am pleased.

I will definitely purchase from this site again!

I love the prices at wigtype. I would suggest that you order a product from Wigtypes that you are familiar with. If not, good luck on trying to return item. CUSTOMER SERVICE SUCKS.
You can not talk to anyone over phone. They don't answer via email. Live chat does not work. There are no instructions on how to return the item. My advise is to pay a little more from another company that has good customer service.

Well to be truthful I did not do any customer reviewall I did was look at that little Jamaican lady on those videos, reviewing wigs and that is what convince me that these people are excellent to do business with, she seemed authentic and honest about her reviews even though she don't look the way she used to months ago but yeah, I've been ordering from them over and over again for months, never had any order or shipping issues. Thanks Wigtypes.

I placed an order and received confirmation then I received a notification that the amount was refunded to me so I have no way of following up but I feel lucky that they did not keep the money. Now I'll look to order from another site.

If I could put zero stars I would. Their customer service sucks, they have auto messages that respond to you via email and say someone will contact you within 24 hrs. Then you hear nothing. All I wanted to do was return something, I have bought things from this site a few times and now they will forever be on my $#*! list. I am telling my entire family to never buy from them again. Any of my hair stylist friends I am telling them too. Companies should not be allowed to get away with this kind of poor service. I had to report them to the BBB just to get a actual response and they had the nerve to say they contacted me multiple times when I attached pictures of the auto responses I got and the fact that I tried to message them on social media.Don't buy from them!

So I'm a wigtypes fan, it's an easy website to navigate prices are typically lower then other similar websites

I've tried several times to order a wig for My Mother that She really wants and had absolutely No Success! Your Website is Trash and Needs a Serious Upgrade! You're Losing Customers! I've also tried reaching Customer Service and was not able to do so, due to the technical difficulties with the website! Get it Togetha Y'all!

I've been entering the same address, for years and they ended up changing my trailer to an apartment and now someone else has my order. TOTALLY NOT COOL. I contacted them on the contact page, and they were like "Just talk to the post offices front desk." Totally no help at all. And they are the ones who messed up my address.
Its okay, I ended up calling USPS. And they were a BIG help, Hopefully I get my package.

If you order from them expect to never get your package. They still use UPS despite the fact that UPS HAS NUMEROUS COMPLAINTS AGAINST THEM. What I am pissed about it they don't respond to customers. They have an audacity to post these ugly wigtype girls false advertisement, but regular paying customers don't get replied to. They are absolutely horrid. I will never spend another dime on this website again. I suggest y'all use elevate styles. They respond immediately. Wig types is too busy promoting ugly chicks with ugly wigs.

I won't lie, at first, I was EXTREMELY skeptical of this website due to its format as well as reviews. I had placed my order without a second thought, and then after I had looked at reviews, I had scared myself half to death, thinking I'd made some kind of mistake. However, after receiving my items today, I am nothing short of delighted by my experience with this company. I never review anything, but I wanted to make some light of the company with my experience, despite others having less than satisfactory encounters with Wigtypes.

I placed my order on Dec 29th after a friend suggested Wigtypes over another company I frequented. My order was processed and shipped to a UPS facility within the day I ordered it. The only troubles I had afterwards was getting a tracking number for my order; however, since this was after major holiday and following the New Year, UPS had not labeled it yet, which was why my tracking number was inoperative. This is what the Wigtypes help email had told me after I emailed them, and I cannot praise them enough for their speedy response time over my issue.

My package arrived Jan 4th, and everything came in perfect condition. I ordered four synthetic wigs, all of them which came as expected. I really hope to shop at Wigtypes again sometime.

This place lies, and they have fake documents for refunds. I bought 4 wigs, I only got 3. They did not refund my money for this wig, and I did not get a replacement. This wig store needs to be shut down. Its full of crooks!

They sent me wrong item an refused to receive it back even though it was their fault they do not honor their policies an when i told them i was going to give them bad review they removed my order from account.

I ordered 2 wigs from this company. I received them in a timely matter but the wigs were in terrible condition. It appeared the both wigs had been cut and worn I contacted the company and was told that all of their wigs are new and come from the factory unopened. I sent the wigs back the next day and requested a refund. I was told by the company that it would take 8 business days after receipt of the merchandise. On the 8th day I did not receive my refund. I contacted my credit card company and filed a dispute of the cost. On the 9th day I received an email from the company alerting me that the total refund had been refunded to my account. I checked with my credit card company and was told that the refund had not been received but could take a couple of days to post. As a customer I expect to receive quality merchandise from businesses. Because I had a bad experience with this company, I would NEVER do business with them again. I would warn anyone else to read customer reviews prior to conducting business with anyone.

Took money out of my account multiple and claimed that the credit card was declined when the information was correct, don't waste your time on this site and their overpriced shipping rates.

I purchased a wig from them and immediately saw when I received it that it was faulty. The seams were coming off and the wig fit was very awkward and barely looked like the picture.
I emailed them within an hour of receiving it to ask about a return and was told because I tried the wig on I couldnt return it despite having the box and tags still attached to the wig.
They pretty much didnt care about trying to rectify the situation.
Don't bother with them.

I have ordered all my wigs from here and the wigs are exactly as pictured, fast shipping with reasonable prices. Love shopping with them, just ordered 4 more wigs today!

I regret not reading reviews before ordering from this horrid site. I Ordered a wig and spent about 50 dollars on this site. I never recieved a confirmation email or tracking number but I checked my bank statement and saw they deffiantly charged me. I contacted customer service TWICE with no response. Im very dissapointed and pissed off. Do not waste your money on this site. Its a scam

They have what you order. I have done returns with no issues when the cap was too small. Shipping when I don't uses USPS takes longer. But this is the only place I order wigs from now.

I started shopping from this store in 2015, love love this store, i am a satisfied customer, never had any complaint, thank you wigtypes

Do not order from this company. I ordered 5 wigs from this company. They sent me 4 of the same color wigs. I did not order 4 blond wigs. They just sent me what the wanted or had left in stock. When I sent them a email they said they will charge a 20% restocking fee. I refuse to pay for their mistake. I will never order from this company again. THey have lost a customer, but they probably don't care. Maybe I can sell them on Ebay.