I was shipped wrong wig wrong color and never given an email confirmation.The company won't exchange but said I could return it for a 20% stocking fee. I even read the reviews and should have followed my gut ugh. Do Not I repeat Do not order from This company which is known as Brooklyn Beauty supply company.
Our system is automated and sends out confirmation emails, however, your email provider may filter it out as spam, we are not at fault for this. We sent the correct color 1BF30 as was ordered. There was no change made to your order on our end this is how it was submitted. We informed you that we do not do exchanges, and a 20% restocking fee is applied to all returns as per our return policy that you agree to upon submitting your order.