WigTypes

I won't lie, at first, I was EXTREMELY skeptical of this website due to its format as well as reviews. I had placed my order without a second thought, and then after I had looked at reviews, I had scared myself half to death, thinking I'd made some kind of mistake. However, after receiving my items today, I am nothing short of delighted by my experience with this company. I never review anything, but I wanted to make some light of the company with my experience, despite others having less than satisfactory encounters with Wigtypes.

I placed my order on Dec 29th after a friend suggested Wigtypes over another company I frequented. My order was processed and shipped to a UPS facility within the day I ordered it. The only troubles I had afterwards was getting a tracking number for my order; however, since this was after major holiday and following the New Year, UPS had not labeled it yet, which was why my tracking number was inoperative. This is what the Wigtypes help email had told me after I emailed them, and I cannot praise them enough for their speedy response time over my issue.

My package arrived Jan 4th, and everything came in perfect condition. I ordered four synthetic wigs, all of them which came as expected. I really hope to shop at Wigtypes again sometime.

They suck! If I could I would give ZERO star.
I placed ONE order with them. And I repeat ONE single order. I ordered about 8 items. Some of the packages only had half of the weaves they were supposed to have. They obviously divided some packages in 2 to fit the amount of ordered items. I returned some of the items to the store. Some of the items were fine, so I decided to reorder a few month later. I logged in and placed my order. I received a confirmation email. When I logged back in a few days later to check the order status, it was cancelled and I was "black listed". So I called them and asked what happened (I had to call at least 3 times before getting someone on the phone). I asked them what happened with the order. They asked me if I made any return in the past, I said yes, and they said that's probably why I was black listed. I was like. Really? For one order you get black listed? They didn't even sent me an email to let me know. I had to log back in days later to find out.
Anyway, good luck if you decide to go ahead and do business with them. They are totally unprofessional and don't know a bit about customer satisfaction.

I purchased a pack of hair that clearly was stamped on the websire buy one get. They sent me one pack. Which swallows uo the discount that they offered. I called, the boy seem to not know what i was talking about he said they never have the buy one get one (really?) I went to the website again and the post for that hair was gone, but I pulled up the page from google chrome which saved it and there it was. I called bacj and no one answered. I WILL NEVER SHOP THERE AGAIN!

I have bought 4 times now at this company. They sell all types of wigs, hair extension, hair and body care products and I must say that I'm really satisfied with the service they provide.

After I have been scammed once while trying to purchase products online I have become very careful. I read review after review, search on the internet to read all kind of information about the company before making a purchase.

With wigtypes I just got lucky because I purchased from them the same day I purchased from the company that scammed me. I was a new online customer and didn't know what I was getting myself into. Now I know to check out the company first before making any purchase, better save then sorry!

Wigtypes is good, I like them. Their delivery is always on time, I like their tracking system because I can really see where my package is at and quality versus price is ok too. I give them a thumbs up. I don't live in the USA but I have a postal address from where my package is forwarded to my country. It is a official address from my countries postal office.

Any way when my package got to my country, I got a message from the postal office that my package arrived but that the invoice I emailed to them is not good because it had only the total amount paid and not the price of each product. Hmmm... there was my package and I was not able to get it! Frustrating, right?

Immediately I sent a request to the company for a new invoice and within 5 minutes I got a response providing me with the requested documentation. So all is good.

Today I ATTEMPTED to place an order for over $100 but their RAGGA-DAY $#*! site wouldn't let it go through after FOUR TRIES! I EVEN RANG MY BANK AND DISCOVERED IT WAS NO PROBLEM ON THEIR END! THEREFORE IM SO TURNED OFF BY ALL THE HASSLE AND DEALING WITH A COMPANY THAT HAS BOTH HANDS OUT FOR MY MONEY SO IVE DECIDED IM GOOD NEVER ORDERING FROM THEM AGAIN! FURTHERMORE ALL THE POPULAR WIG SITES ON THE NET ARE GENERALLY HAVING THE SAME PROBLEMS AND WILL FORCE ME TO JUST ROCK MY OWN PAST THE SHOULDER LENGTH, SUPER THICK HAIR AND CALL IT A DAM DAY! IF I DECIDE IN THE FUTURE TO PURCHASE WIGS AGAIN IT WILL BE THROUGH ONE OF MANY LOCAL WIG SHOPS! ATTN SHOPPERS: DO NOT ALLOW THIS COMPANY(OR THE OTHER WIG SITES) TO USE COVID-19 AS A CRUTCH FOR BEING A SORRY ORGANIZATION WITH NO PROFESSIONAL OPERATING SKILLS CAUSE OVER YEARS PRIOR TO THE PANDEMIC IVE HAD THE SAME ISSUES WITH THIS SITE! OVERALL INSTEAD OF USING A DEADLY VIRUS TO CONTINUE THE UNWRITTEN COMPANY POLICY OF DOING JUST ENOUGH TO GET BY-- WIGTYPES.COM TRULY SHOULD JUST GET OUT OF THE INDUSTRY ENTIRELY!

SO LET ME START OFF BY SAYING THAT IM NOT EVER THE TYPE TO WRITE ANY REVIEW WHETHER GOOD OR BAD! BUT I FEEL LIKE I OWE THIS COMPANY A GOOD REVIEW! I ORDERED MY 4 WIGS ON MAY 17th 2017 AND TODAY I WAS GETTING KINDA WORRIED ABOUT MY ORDER SINCE I WENT ONLINE TO CHECK WIGTYPES REVIEWS! THEY ARE ALL HORRIBLE! I GOT ANGRY TO THINK I GOT SCAMMED FOR $125! SO I EMAILED CUSTOMER SERVICE A RUDE MESSAGE ASKING THEM FOR MY ORDER! THEY RESPONDED IMMEDIATELY AND SAID THAT MY ORDER SHOULD BE DELIVERED TODAY BEFORE THE END OF THE DAY AND ALSO SENT ME MY TRACKING NUMBER! I TRACKED IT AND JUST AS THEY TOLD ME. UPS WEBSITE "ORDER OUT FOR DELIVERY"! AND GUES WHAT!? I GOT MY 4 WIGS JUST AS I ORDERED! IF YOU DONT FEEL COMFORTABLE ORDERING A BIG QUANTITY ALL AT ONCE THEN JUST ORDER 1 WIG AND YOULL SEE THEY ARE LEGIT! NOT A SCAM! SO HAPPY! STOP WITH THE BAD REVIEWS!

I have been a loyal Wigtype customer for years and made several orders averaging $100, I never had a problem until now. I placed my order with no issues, received an email with my expected date of delivery for 4 days later, which was Friday. I worked from home Friday because the tracking information said signature required. The package did not arrive and next thing I knew, the shipping company changed the delivery address to a drop off location. I emailed Wigtypes to ask them to please contact the shipping company to have them deliver to my shipping address. Wigtypes responded the next day, but said that they cannot contact their shipping company and I needed to go pick up the item and if I do not it will be returned and a restocking fee will be assessed. I responded advising of the fact that no delivery has been received, and I am unable to go to the drop off location that was changed without my permission. Wigtypes rudely replied that they will incur a return shipping fee and the restocking fee would apply if I received the merchandise or not once it is returned! Restocking for something I never received?! I contacted the shipping company myself since they would not help me, and the shipping company quickly updated to have the item reshipped the next business day to my billing address. Are we saying Wigtypes could not do that? I did it via online chat! Never again, this is the last time I will buy anything from them. So they are great as long as you do not need their "customer service", even if it is not your fault. Beware, and do not expect help if you encounter any issues.

DONT EVER PURCHASE HERE, HORRIBLE CUSTOMER SERVICE.

I PURCHASED ONLINE ON 10/22/2015, I CALLED THEM ON 10/26 AND WAS GIVEN A TRACKING NUMBER AND SAID THE ITEM WAS DELIVERED. I CONTACTED FED-EX AND UPS AND THEYOU OTHER SAID THERE IS NO SUCH TRACKING NUMBER CALL THE COMPANY BACK. I CALL ON 10/27 AND WAS TOLD IT WAS THE CORRECT TRACKING NUMBER CALL THE POSTAL OFFICE. THEY ALSO SAID THE SAME THING, NO SUCH TRACKING NUMBER.

PLEASE LADIES, IF YOU WANT A REAL REVIEW PLEASE DON'T BUY, COMPLETE 100% SCAM

I tried to order my daughter some Xpressions braid hair today from WigTypes.Com and it displayed a declined message. It stated that order was declined because my billing address did not match my shipping address, but when I checked my bank account, it showed WigTypes had taken 2 $29 payments from my card. If the payment was declined, how was I charged? And why was I charged twice? I wish I would've read their reviews before I decided to make a purchase from this company. By the looks of it, I won't get any help from the company so I will be contacting my bank to inform them of this matter. I have all the proof I need to show my bank that the order was declined but they still took my money AND I contacted them immediately today about the matter. So if they say they never received the email, I have the screenshot of the time and date of email sent. My suggestion to everyone is contact your bank and get them involved. They should be able to help with the situation. This is a lesson learned. No more ordering from unknown businesses. Smh

They not right I made a order threw Mail sent money order with my email, phone number address item I wanted color 1choice and 2 choice now going 3week they didn't email or call me so I call them they couldn't process cause you have to order it and get a order number but was paying with money order I didn't NO I can still place order even though NOt paying for it on debit sent more money than I suppose to but wow they could've contact me and let me know WHAT UP. I just told her mail me my money back I mailed hair to beauty a order threw money order I got item 8days later and they called me 4 days later let.me no the color I wanted have no more. And my left over money I got credit for time order.