They suck! If I could I would give ZERO star.
I placed ONE order with them. And I repeat ONE single order. I ordered about 8 items. Some of the packages only had half of the weaves they were supposed to have. They obviously divided some packages in 2 to fit the amount of ordered items. I returned some of the items to the store. Some of the items were fine, so I decided to reorder a few month later. I logged in and placed my order. I received a confirmation email. When I logged back in a few days later to check the order status, it was cancelled and I was "black listed". So I called them and asked what happened (I had to call at least 3 times before getting someone on the phone). I asked them what happened with the order. They asked me if I made any return in the past, I said yes, and they said that's probably why I was black listed. I was like. Really? For one order you get black listed? They didn't even sent me an email to let me know. I had to log back in days later to find out.
Anyway, good luck if you decide to go ahead and do business with them. They are totally unprofessional and don't know a bit about customer satisfaction.