I tried to order my daughter some Xpressions braid hair today from WigTypes.Com and it displayed a declined message. It stated that order was declined because my billing address did not match my shipping address, but when I checked my bank account, it showed WigTypes had taken 2 $29 payments from my card. If the payment was declined, how was I charged? And why was I charged twice? I wish I would've read their reviews before I decided to make a purchase from this company. By the looks of it, I won't get any help from the company so I will be contacting my bank to inform them of this matter. I have all the proof I need to show my bank that the order was declined but they still took my money AND I contacted them immediately today about the matter. So if they say they never received the email, I have the screenshot of the time and date of email sent. My suggestion to everyone is contact your bank and get them involved. They should be able to help with the situation. This is a lesson learned. No more ordering from unknown businesses. Smh
A declined transaction will not appear on the credit card statement, though it might appear in a list of pending transactions when you check your account online. Pending transactions will reduce the available credit card (or debit card balance) balance, but will not actually charge the card. A declined transaction will generally remove the temporary pending authorization on the credit card within 1 business day. Some credit card issuing banks will take 2 to 3 days to remove the pending charge.
If a temporary pending authorization does not "drop off" the card within 3 days. Please contact your bank for more information.