Diane L.

I ordered 2 wigs from this company. I received them in a timely matter but the wigs were in terrible condition. It appeared the both wigs had been cut and worn I contacted the company and was told that all of their wigs are new and come from the factory unopened. I sent the wigs back the next day and requested a refund. I was told by the company that it would take 8 business days after receipt of the merchandise. On the 8th day I did not receive my refund. I contacted my credit card company and filed a dispute of the cost. On the 9th day I received an email from the company alerting me that the total refund had been refunded to my account. I checked with my credit card company and was told that the refund had not been received but could take a couple of days to post. As a customer I expect to receive quality merchandise from businesses. Because I had a bad experience with this company, I would NEVER do business with them again. I would warn anyone else to read customer reviews prior to conducting business with anyone.