I have been ordering from this sight for six years. I have only encountered a problem with a product I received once. However, I do not order anything that I have not phicially seen in person. I typically will visit my closest beazty supply store, check out the product and place the order online with Wigtypes.
The one time I encountered the problem, I email my issue and received a replacement in the mail within a few days.
When I am looking for soemthing and it it out of stock, I find it instock within a few days. The shipping is super quick and the prices are very good.