WigsWay.co.uk has a consumer rating of 1.99 stars from 114 reviews indicating that most consumers are generally dissatisfied with their purchases. WigsWay.co.uk also ranks 24th among Wigs sites. The most common issues with WigsWay.co.uk are around returns, which are more complicated than expected by some customers.
No positive highlights yet
Well worth the wait and cost. Out of the box, I loved the color but was a little afraid of the style not being right. But, it looks very much like the photo with a few shakes and finger styling. I wanted pretty, sophisticated, professional and youthful without trying too hard. Got it! The color consultant was very helpful. I can even wear my glasses without pinching or looking matronly! I love this very natural looking style and the color is great. My own hair wouldn't look nearly as nice and polished as this for more than a few hours, if that long. You get what you pay for. I will be back for more styles.See positive reviews
The wig I bought was not the same as the picture and not the same as the description. They have apologized for this and have said they are using a new base and trying to improve their wigs.I cant use the wig as i integrate my own hair. They have offered less than half my money back, I am now fighting to get my money back. They are at fault for false advertising. Reading the reviews I wish Id know about this hopeless company. I will make it my aim to let other wig wears know through social media and hair loss sites about this SCAM of a site. Cant believe they admit they are in the wrong however wont give a full refund. I will be seeking other advice to put a stop to this happening to others.See critical reviews
Tip for consumers: I have deliberately not marked any stars because they are not worth any.
Tip for consumers: THE WHORSE OF THE FRAUD!!! CRIMINALS!!!
I spent almost two months trying to get my refund from this company. Eventually I did. As far as I understand the law or England and Wales where this company say they are based, there has to be something like "misrepresentation " of the product for you to ask for a refund. I would wait and see if "What you ordered is what they deliver." if it is not, colourwise, materialwise etc....you are covered. This company need to be shut down.... They are scammers. I still want to go on LBC radio and tell everyone NOT to deal with them.
I had lots of trouble with them,but Paypal were brilliant. They got all my money back
I agree with Fallon- the wig you receive will be nothing like the one on the website. You will most likely not be offered a refund and they will wear you down in 'customer services'. My advice is, if you paid by credit card is to raise a dispute with them- and the Credit Card provider will take over the stress for you. Good luck! Sharon
My complaint is for Wigsbuy they sent me the wrong color small instead of average not the style of hair do, they told me I could not send it back they told me to try to sell it to someone and they sent me back $25.00 and keep the wig I paid $173.00 this company is from China, I wish I could of gotten some info.before buying. The worse part of this is they are still showing wigs so that they can ripe of American. Hear me out get the hell out of our country sell them to your dirty people. Thank you for stealing my money you pigs.
They don't have a phone number.
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